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Liberty Honda - Service Center

Hartford, CT

4.5
2,169 Reviews

2,169 Reviews of Liberty Honda - Service Center

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November 30, 2023

Chloe is great. She is exceptional at her job and she always provides valuable advice all the time. My Hondas are all serviced at Liberty Honda even though I live ju More

by Firoz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chloe Truglio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 30, 2023 -

Liberty Honda responded

We are very happy to hear that Chloe provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

November 29, 2023

Getting an appointment is pretty easy. Other dealerships sometimes make you wait months. They keep you abreast when servicing your vehicle and the staff is very professional. More

by maggied3boys
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chloe Truglio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 30, 2023 -

Liberty Honda responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

November 29, 2023

Scott was very professional and knowledgeable about my leased Civic. I feel like I've been treated very well in all my experiences at Liberty Honda. More

by JOSEPHPQUINN
Recommend Dealer
Yes
Employees Worked With
Scott Brewer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Brewer
Nov 29, 2023 -

Liberty Honda responded

Thank you, Joseph, for choosing Liberty Honda. Your feedback and rating mean a lot to us. We're glad Scott was able to help, and we hope to see you again!

November 29, 2023

Chloe was a lifesaver and extremely responsive in a difficult situation for me - she was able to source the needed parts in one day to enable me to make the drive from CT to my home in NJ. More

by GPALLIS0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chloe Truglio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 30, 2023 -

Liberty Honda responded

We are very happy to hear that Chloe provided you with such a positive experience. Thank you for taking the time to share your feedback!

November 29, 2023

Chloe was a terrific agent and all was good getting car serviced for winter so I am good until spring More

by SUZIB123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chloe Truglio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 30, 2023 -

Liberty Honda responded

Thank you so much for your kind words for Chloe, and for taking the time to leave us this wonderful feedback!

November 27, 2023

The service from this dealership is horrible. I went in for cabin leak the had me replace the windshield which did nothing. When I bought it back they "tested for the leak" and were rude and unhe More

by jegli5826
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
No
Employees Worked With
James Lanzo
1.0
This rating includes all reviews, with more weight given to recent reviews.
Chloe Truglio
1.0
This rating includes all reviews, with more weight given to recent reviews.
Leslie Mercado-Sanchez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Brewer
1.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Falcon
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 30, 2023 -

Liberty Honda responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this.

November 27, 2023

I was impressed with Liberty Honda's staff when I was shopping for a car for my wife which was a new 2006 Honda civic and I asked the salesman at the time what if I buy a 2006 Honda pilot as well was giv More

by mowchan13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Lanzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chloe Truglio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Leslie Mercado-Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Brewer
4.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Falcon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 27, 2023 -

Liberty Honda responded

Congratulations on your new vehicle and thanks for sharing about your experience with Liberty Honda. We appreciate your business and hope to see you again soon!

November 27, 2023

On time and very professional. They were very professional and careful. On time either repairs. More

by SAMIRMUSTAFIC14
Recommend Dealer
Yes
Nov 28, 2023 -

Liberty Honda responded

Samir, Thanks for sharing your thoughts about your experience with Liberty Honda. We appreciate your business and hope to see you again soon!

November 26, 2023

People are very nice and friendly. They all respondes to all my quations. Great service More

by pedroterrones.pt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Brewer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 27, 2023 -

Liberty Honda responded

Thank you, Pedro, for choosing Liberty Honda. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

November 26, 2023

All of my interactions have been great. Scott was great to work with. I would recommend them. More

by Civic 2022
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Brewer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 27, 2023 -

Liberty Honda responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Scott met your expectations. Thank you again for choosing Liberty Honda, we look forward to having you as one of our valued customers for many more years to come!

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