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Liberty Honda - Service Center

Hartford, CT

4.5
2,219 Reviews
Call Service Center (860) 856-8700

2,219 Reviews of Liberty Honda - Service Center

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January 14, 2024

Chloe was excellent and is a great at her job I would enjoy coming to Liberty Honda as long as I get similar type of service by Chloe at all times! More

by Firoz1750
Recommend Dealer
Yes
Employees Worked With
Chloe Truglio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chloe Truglio
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Jan 15, 2024 -

Liberty Honda responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Chloe and our team, and we look forward to working with you again.

January 14, 2024

The girl who communicated with me was kind, explained how long & what process was being done. I love the fact that she & other service-people spoke softly or asked people to step aside with them. My car was More

by Milardo, beth
Recommend Dealer
Yes
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Jan 15, 2024 -

Liberty Honda responded

Thank you, Beth, for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

January 14, 2024

Very good Overall good experience and Scott Brewer was helpful and clear in describing the recommended services. More

by ARCH.MANAR.F
Recommend Dealer
Yes
Employees Worked With
Scott Brewer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Brewer
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Jan 15, 2024 -

Liberty Honda responded

Thank you so much for your kind words for Scott, and for taking the time to leave us this wonderful feedback!

January 14, 2024

Overall experience was good Had unexpected expense of more than 700 bucks which was bummer, was asked to change transmission fluid at 40k miles...additionally, I was told that alignment was amiss but did More

by nirab.sinha
Recommend Dealer
Yes
Employees Worked With
Svetlana
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Jan 15, 2024 -

Liberty Honda responded

Nirab, Thank you for taking the time to share your thoughts on working with Svetlana and our team. We're glad to hear we delivered such a great experience!

January 14, 2024

Excellent as always I have been a customer since 1989. I love the dealership and service department. More

by David1962
Recommend Dealer
Yes
Employees Worked With
Chloe Truglio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chloe Truglio
Report | Print
Jan 15, 2024 -

Liberty Honda responded

David, We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

January 14, 2024

Appears someone used my car for personal errands I found items on the floor that were definitely not mine More

by Crushcraig
Recommend Dealer
No
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Jan 15, 2024 -

Liberty Honda responded

Craig, We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out.

January 14, 2024

Well they go out of their way to satisfy you and make sure we get the service done More

by PARA2PER
Recommend Dealer
Yes
Employees Worked With
Chloe Truglio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chloe Truglio
Report | Print
Jan 15, 2024 -

Liberty Honda responded

Thanks for sharing your thoughts about your experience with Liberty Honda. Chloe and our team appreciate your business and hope to see you again soon!

January 14, 2024

Excellent Professional, knowledgeable and was great about keeping me updated on the progress of my vehicle More

by mreplant
Recommend Dealer
Yes
Employees Worked With
Chloe Truglio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chloe Truglio
Report | Print
Jan 15, 2024 -

Liberty Honda responded

We are very happy to have provided you with such a positive experience! Chloe and our team sincerely value your business and look forward to your next visit.

January 14, 2024

Good, polite, capable on most aspects Still haven't figured out why my 2019 pilot's computer fails after heavy rain or snow More

by JOHN.STRYJEK
Recommend Dealer
Yes
Employees Worked With
Chloe Truglio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chloe Truglio
Report | Print
Jan 15, 2024 -

Liberty Honda responded

John, Thanks for sharing your thoughts about your experience with Liberty Honda. Chloe and our team appreciate your business and hope to see you again soon!

January 14, 2024

Good. They need to offer more appointments on Saturdays. And give More Details About car Maintenance needs More

by Jojoyola
Recommend Dealer
Yes
Employees Worked With
Chloe Truglio
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chloe Truglio
Report | Print
Jan 14, 2024 -

Liberty Honda responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

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