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Liberty Honda - Service Center

Hartford, CT

4.5
2,089 Reviews

2,089 Reviews of Liberty Honda - Service Center

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October 14, 2023

Very good professional. Work was performed satisfactorily. Staff was very courteous. Would recommend Liberty Honda More

by nancyfharris67
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rocky Hernando
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Brewer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 16, 2023 -

Liberty Honda responded

Nancy, Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

October 12, 2023

Chloe is an outstanding service advisor. She always goes out of her way to make me feel like an important customer, even when just doing an oil change. She’s my go to for anything service r More

by jgos78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chloe Truglio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Brewer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 13, 2023 -

Liberty Honda responded

Thank you for the kind words for Chloe! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Liberty Honda.

October 11, 2023

The service was good on time I like better than the Manchester service thank you More

by CORONADO233021
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Brewer
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 11, 2023 -

Liberty Honda responded

Thanks for sharing your thoughts about your experience with Liberty Honda. We appreciate your business and hope to see you again soon!

October 11, 2023

I thought they did a good job. Chloe was very helpful and made sure I got all applicable discounts. More

by HP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chloe Truglio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 11, 2023 -

Liberty Honda responded

Thanks for sharing about your experience with Chloe here at Liberty Honda. We appreciate your business and hope to see you again soon!

October 11, 2023

Excellent coordination Problem solved Scott listened well and gave good feedback. Would like to know if faulty starter was a Honda part More

by dbridburg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Brewer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 11, 2023 -

Liberty Honda responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

October 10, 2023

always a pleasure to have my car serviced here. . i am a long standing customer- bought all my cars here for over 20 years! More

by ellen.gerard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leslie Mercado-Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ashley- star service!
Oct 11, 2023 -

Liberty Honda responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, Ellen, and it's great to hear about your excellent experience here at Liberty Honda.

October 10, 2023

Great service and under expected time. Would give a 5 stars easily 👍👍👍. Great job and thank you More

by IHATEFEAR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chloe Truglio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 11, 2023 -

Liberty Honda responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Liberty Honda, we look forward to having you as one of our valued customers for many more years to come!

October 08, 2023

I really appreciate there honesty when it comes to repairs they don’t make you get what u don’t need and you don’t wait all day for them to fix it More

by FIRSTTP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley virea
Oct 09, 2023 -

Liberty Honda responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

October 07, 2023

Very helpful, didn’t have to wait longer than an hour for services! Will come back More

by Kevin D
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chloe Truglio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Leslie Mercado-Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kimberly Feliciano
Oct 09, 2023 -

Liberty Honda responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you, Kevin, for choosing Liberty Honda!

October 07, 2023

I love liberty Honda, the customer service is very good. Staff treat you with respect ,and the job is excellent. More

by Denise Satchwell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mary Gonsalves
3.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 09, 2023 -

Liberty Honda responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, Denise, and it's great to hear about your excellent experience here at Liberty Honda.

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