Liberty Honda - Service Center

This dealership is a complete joke. Jim Lonzo has some of the worst communication skills of any advisor I’ve ever had. Y’all had my car for a month and barely made any attempt to commu Jim Lonzo has some of the worst communication skills of any advisor I’ve ever had. Y’all had my car for a month and barely made any attempt to communicate with me and keep me in the loop. After a month I finally get my quote and it was for over $5200, and no attempt was made to really give me choices. It was basically replace the entire air conditioning system or nothing. I also feel that my Civic was sabotaged by this service department as my air conditioning still functioned as I brought the car in, and now it does not work at all. The BBB and Honda corporate will be contacted soon. More

One of the most pleasant experiences I’ve ever had with a dealership. All of the staff is super friendly and helpful and made the buying process easy and simple. dealership. All of the staff is super friendly and helpful and made the buying process easy and simple. More

I was over charge $91 and it was very obvious. I showed how I was overcharged and it was corrected. Many would have just paid it. A paid $89 for an alignment and they never bother to put air in o I showed how I was overcharged and it was corrected. Many would have just paid it. A paid $89 for an alignment and they never bother to put air in one tire that was low so my car the out of alignment light on after I left the shop but never had it on when I arrived. I put air in the one low tire and it went off. Did I really need the alignment or just air in one tire! More

Always consistently friendly, knowledgeable and straightforward-customer centric is a plus. A bit pricy with recommended maintenance work straightforward-customer centric is a plus. A bit pricy with recommended maintenance work More

Thorough, attentive, explains things well, welcoming, professional, knowledgeable, friendly, that’s it…these words cover her well professional, knowledgeable, friendly, that’s it…these words cover her well More

I always have great customer service and work done on both my wife’s vehicle and mine. both my wife’s vehicle and mine. More

I have four Hondas. I bring all of them to Liberty Honda for service. When I call for service, I contact Chloe, who handles all service needs. I bring all of them to Liberty Honda for service. When I call for service, I contact Chloe, who handles all service needs. More

Everyone was very kind. Efficient. I did not have to wait long and they did their job. Efficient. I did not have to wait long and they did their job. More

Last minute appointment but was able to get fit in and did not wait long. Friendly service. did not wait long. Friendly service. More

Liberty Honda service is friendly, reliable and comprehensive. They are good with their communication and suggestions. And, I love the car wash! comprehensive. They are good with their communication and suggestions. And, I love the car wash! More