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Liberty Honda - Service Center

Hartford, CT

4.5
2,076 Reviews

2,076 Reviews of Liberty Honda - Service Center

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July 06, 2023

My most recent experience at Liberty Honda if Hartford was HORRIBLE!!! Poor customer service all around More

by PATRICETHOMAS11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Scott Brewer
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonathan Roath, Kimberly Feliciano
Jul 10, 2023 -

Liberty Honda responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you, Patrice, for bringing it to our attention, and if you'd be willing to give us some more detail, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns. Dave Gunderson

July 06, 2023

Excellent service, and the parts department is great also!! Very knowledgeable staff. Chloe is the best More

by AULTD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Gunderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Lanzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chloe Truglio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Leslie Mercado-Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Estheban Olivo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Brewer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Falcon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonathan Roath, Kimberly Feliciano, Colin Mckeever
Jul 07, 2023 -

Liberty Honda responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Chloe and our team, and we look forward to working with you again. Dave Gunderson

July 06, 2023

Liberty Honda was been great since I bought my car over 13 years ago. The service department has been great too. Knowledgeable about my car and what was needed to be adjusted or fixed. More

by moefenton40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chloe Truglio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I don’t remember the salesman who sold me my car 13 years ago , Kimberly Feliciano
Jul 07, 2023 -

Liberty Honda responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Dave Gunderson

July 04, 2023

The dealer is efficient in their work with selling and servicing people and cars everyday. More

by BOBBYLEE3482
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Lanzo
4.0
This rating includes all reviews, with more weight given to recent reviews.
Chloe Truglio
4.0
This rating includes all reviews, with more weight given to recent reviews.
Leslie Mercado-Sanchez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Brewer
4.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Falcon
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonathan Roath, Kimberly Feliciano
Jul 05, 2023 -

Liberty Honda responded

Thanks for sharing about your experience with Liberty Honda. We appreciate your business and hope to see you again soon! Dave Gunderson

July 04, 2023

LIBERTY HONDA MAKES THE CAR BUYING EXPERIENCE EASY WITH THEIR NEW NON NEGOTIATING POLICY. ALSO ALL THE STAFF ARE FRIENDLY AS WELL. More

by SEVITA ROOPHNATH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marissa Monte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Dingle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 04, 2023 -

Liberty Honda responded

Sevita, Thanks for sharing your experience with Liberty Honda. We appreciate your business and hope to see you again soon! Dave Gunderson

July 03, 2023

They were fantastic! Really appreciate them listening to the problem and doing everything in their power to help me and my transmission More

by Msoucy416
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chloe Truglio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 03, 2023 -

Liberty Honda responded

Thanks for sharing your thoughts about your experience with Liberty Honda. Chloe and our team appreciate your business and hope to see you again soon! Dave Gunderson

July 03, 2023

Great service and thoughtful review of cars current and future needs! Thankful For this level of service! More

by Jane Peters
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Lanzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 03, 2023 -

Liberty Honda responded

Thank you, Jane! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Liberty Honda. Dave Gunderson

July 02, 2023

Working with Chloe felt like her efforts were personal. Kept me updated when delays occurred. More

by lmora45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marissa Monte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chloe Truglio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 03, 2023 -

Liberty Honda responded

We are very happy to hear Chloe provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Dave Gunderson

July 01, 2023

Appt was when I needed it and advisor was easy to work with - thanks for making it work for me More

by TOMCRISL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chloe Truglio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 03, 2023 -

Liberty Honda responded

Thank you, Tom, for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Dave Gunderson

July 01, 2023

Great customer service! !!! They were very attentive to my needs and concerns regarding the repair in my vehicle More

by DYLANFRIEDMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Brewer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 03, 2023 -

Liberty Honda responded

Thank you, Dylan, for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Dave Gunderson

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