Liberty Kia

Disrespect from the beginning conversation. Corporate Kia had asked me to take in for a diagnostic and they refused. Had to call Kia Corp again and they asked me to take the car to a different Corporate Kia had asked me to take in for a diagnostic and they refused. Had to call Kia Corp again and they asked me to take the car to a different KIa dealership. Put on a complaint More

Nothing I would Change about he car buying process. Fast, simple, straight to the point. And the salesperson was incredibly helpful and insightful. Fast, simple, straight to the point. And the salesperson was incredibly helpful and insightful. More

Watch out for the "bait and switch" with this place. I made the 40 min drive after confirming the car I was interested in was on the lot. It was not. They offered to match a higher priced car but the qu I made the 40 min drive after confirming the car I was interested in was on the lot. It was not. They offered to match a higher priced car but the quote they presented to me did not include that price match or the $250 discount advertised on their website. I had to ask what price they were trying to sell me the car at because they only presented me with the monthly payment amounts which wasn't surprising as that's a typical shady tactic. You can "customize your deal" on their website - "Save time at the dealership when you start your deal online. From credit application to valuing your trade-in, you can accelerate your deal online, so there's less work to do once you're ready to test drive and go." This process does not save time. The sales manager, Richard, told me he did not even look at the "lead" or the credit application. While Richard was explaining to me why they don't use the KBB car valuation tool they promote on their own website, the salesman, Mike, was using it to completely under value my trade. When I asked him to show me how he got that number, suddenly it wasn't working and he couldn't show me. I was embarrassed for him for using such a sleazy tactic and told him not to bother trying to figure it out. I gave this dealership one more star than they deserve because I assume the Richard and Mike were only doing what they were trained to do. More

I just want to warn everyone. This isn't just an unhappy customer wanting to make a buck. I bought a brand new Kia from SEAN biggest mistake .He's either vey stupid or very smart. This isn't just an unhappy customer wanting to make a buck. I bought a brand new Kia from SEAN biggest mistake .He's either vey stupid or very smart. He wouldn't let me pay it off that day.. He had my address wrong twiceI corrected it twice .Of course he pulls up the sheets that had the mistakes. Well he made sure he screwed up my address again . Going into 2nd month ,so I wouldn't get a payment book. My house flooded so I had so much going on. . I never received my book Sean is a scammer he put the wrong address in on purpose. I get a call from collections if they're gonna take my car away in four days. A car I wanted to pay cash for call today8/8/23 still sean screwed up my address no payment book 2 months no book.This is differently a scam with them and Kia finance.so I owed $21,898.06. Please note don't go through kia finance!! They charge $4.12 a day and $116.53 fiancé fee. Plus I got a call i was going's to be in collections for a car I had cash for that day. Sean a scammer he has a system with Kia finanice finance. Sean go back to school to school learn how to read an address on a drivers license. You have it wrong twice. Or was it on purpose???of course. I went up there today everyone gets in a corner so you can't hear. They refused to give me to a manger. a very heavy set guy was threatening and extremely rude making stupid jokes I'm not high. I called The police he was very rude and threatening me.. Tell me how I owe $21,900 when I walked out owning $21.896.07 I made a $378.22 payment. Please be aware Kia finance change $4.12 a day plus finance fees $$116.53 . They police did say they were in the wrong gave me a case number for Kia finance.said it's out of their hands. I called Kia finance no book address is wrong again. But they are not running scam.. Lying saying I could of paid cash they wouldn't let me. The police officer gave me a report number this is not the end. It should be $21,896.07 now I owe $21,900z.I made a payment of $378.22 they charge $4.12 a day plus finace fee $116.53. I owe $21,900 because Sean doesn't now how to read the address on a drivers license .I will go further with the officers case number. He knew they scammed me he said to. I understand it out of there hands.i am a religious person I wouldn't make it up. They are scamming people saying you can't pay cash. My credit score was 812. He picked Kia financing the scammers. They get a kick back. $4.12 a day plus financing cost . I got him on the phone with them. He knew he scammed me he would help helped settle it. Please please don't buy a car from them. I should of read the reviews. It's funny everyone huddles together because they are scammers. Don't buy a car from sean. I'm won't give up I'm going to the Better Business Bureau the attorney general and if I have to, I'll go to the news . I don't give up. 2 times wrong address great customer service team. I will go on every web site so people no what you guys pull. I wanted to pay cash that day you would not let me.sean don't blame Kia finance unless you are working a scam with them. If you weren't you would of spoke to them about my situation. Do you people know they charge $4.12 a day plus finish fee's check your statements especially if sean sold you the car. The officer even knew you were scammers!!!!buyer beware More

Marco is literally a joke. Don’t waste your time with this dealership. Save yourself the hassle and go somewhere else. Don’t waste your time with this dealership. Save yourself the hassle and go somewhere else. More

Never in my life have I been treated so poorly. Talked to Marco and we had a deal. Drove 45 minutes only to be told by another salesman the car was sold! Already gave all our information. Marco w Talked to Marco and we had a deal. Drove 45 minutes only to be told by another salesman the car was sold! Already gave all our information. Marco was no where to be found. Seriously, don't think I would trust this dealership. More

I would give a lower rating if it was possible. Bought a Kia k5 last month for my son. Charge over msrp but don’t tell you until you are 2 hours into dealing. Require you to finance after you come Bought a Kia k5 last month for my son. Charge over msrp but don’t tell you until you are 2 hours into dealing. Require you to finance after you come to a dealer stacked agreement. The AC breaks after I’ve month. Poor design or cheap parts. Road rocks pass through the grill and puncture the condenser. NOT COVERED BY THE WARRANTY. Won’t even consider the part might be defective or poor quality. Want $1400 to fix it. They said@ it’s like a rock hitting the windshield. Disagree. The windshield still protects you. It doesn’t shatter. It performs its job. The condenser punctured and no longer performs its job of cooling. Recall the part or redesign! This dealer never returned my calls then was condescending when i drove in to discuss. My son is a mechanical engineer in the auto industry and works in quality control. The dealer should take responsibility and subsequently make Kia assume responsibility. More

Bought a new car from here and it already has problems. Don’t buy a car from this location. Don’t buy a car from this location. More

If I could give them zero stars I would. Worst dealership hands down. Terrible staff that are rude and pushy. Service department is full of lazy idiots who know nothing about cars. They try Worst dealership hands down. Terrible staff that are rude and pushy. Service department is full of lazy idiots who know nothing about cars. They try to charge $160 to read a code which you can get done for free from Oriellys across the street! They won’t honor an extended warranty bought from them! Avoid this place at all costs. More

BEWARE: This dealer advertises cars on the internet and then adds on thousands to the advertised price when you go there to look at the car and purchase it. I suggest that you not waste your time. They are then adds on thousands to the advertised price when you go there to look at the car and purchase it. I suggest that you not waste your time. They are phonies and feel no shame when called-out on doing it. Kyle (sales) shrugs his shoulders when the deceptive practice was cited. Consumers can do one thing with a retailer like this - STOP going there and stop buying from them! More