Liberty Mazda

I had a great experience with Liberty Mazda! They were extremely friendly and very helpful with getting me the car I wanted. Everyone was welcoming and they went into great detail to make sure I knew eve extremely friendly and very helpful with getting me the car I wanted. Everyone was welcoming and they went into great detail to make sure I knew everything there was to know about my car and how it operated. More

I had a very good car buying experience at Liberty Mazda. I spoke with Michael (sales manager) before I made the trip to the dealership. It was the last day for an Incentive that was being offered and I didn I spoke with Michael (sales manager) before I made the trip to the dealership. It was the last day for an Incentive that was being offered and I didnt want to waste time at dealership that wasn't going to give me a fair price on the car I wanted. I Had done my research and new what a fair price range would be. I told Michael what the range I was expecting to pay for the car and asked if that was something he was willing to do. He told me yes he thought he could, so my wife and I made trip to the dealership. When we arrived we were greeted by Jovan Moxley (salse representative). Jovon was very profesional and helpfull. He showed us what they had available and we took one for a ride. While on the test drive Jovan did a great job letting us get used to vehicle and explaining the different features,options, ect. He was very knowledgeable. When we got back we made a fair offer for the car and what we wanted for our trade in, a fair counter offer was made and after one small adjustment the deal was done. All in a couple of hours (not including the paperwork). This is in my opinion how all car purchases should be! Great job Jovon, Michael and Liberty Mazda! More

I had a very good experience leasing a 2012 Mazda 6 with Jovan's help. He was very knowledgeable about the car and about leasing options. I never felt pressured into making a decision. Jovan's professionali Jovan's help. He was very knowledgeable about the car and about leasing options. I never felt pressured into making a decision. Jovan's professionalism and personality made the entire process very easy. More

I visited the dealership 3 times, first time the guy shown me the car but refused to evaluate my trade car because asked me to come back with my wife (as I said I will buy with her). Second time the guy shown me the car but refused to evaluate my trade car because asked me to come back with my wife (as I said I will buy with her). Second time the guy wasn't there and someone else helped me but couldn't comment on what previous guy promised me. Third time this guy made 3 appointments at the same time, when I asked for a test drive he just handed over the keys to me. When I was choosing the color in the outside sun, this guy didn't care to come out for 20 minutes and I checked cars (most of them had dead/discharged battery, don't know for how many days) when I asked him he said he was waiting for me to come back. Very very very disrespectful talk, cranking cheap jokes and asking for credit card for every single offer he made. Kept saying how can I trust you that you are serious about the deal. Offered me a trade for $2,500 first and when I kept refusing he started loose talk to stop me from negotiating and finally came upto $5,000...... but.... I had made up my mind not to buy from him at any cost so I refused the offer. His manager was a bigger surprise to me, not sure why he had to meet me after I refused the deal. He came without greeting (perfect demonstration of their customer service) and started from scratch... $2,500 for trade and MSRP on car. I had to fast forward him to say goodbye (forever...) Went to next dealership, Ira Mazda and got the vehicle for the same price what Liberty offered me but with a feel of customer and respect of a buyer. Not a recommended dealership for me. More

Jovan is by far one of the best car salesman that I have dealt with. He was very knowledgeable and answered all of my questions. This was the first time where I didn't feel pressured by the dealership to m dealt with. He was very knowledgeable and answered all of my questions. This was the first time where I didn't feel pressured by the dealership to make a decision right away. In fact, I came back many times and spoke with him on many occasions before deciding to purchase my Mazda cx-7. He was definitely very patient with me, even when I continued to change my mind numerous times on which vehicle I wanted. With Jovan's help, I was able to get the car I loved at a price that pretty much fit my budget. I would definitely recommend everyone to go to Jovan because it's not often that we find a car salesman that makes the car buying expereience as smooth as it was for me. His customer service skills are phenomenal so if you're interested in taking a look at Mazdas, definitely stop by Liberty Mazda and ask for Jovan. I'm glad I did!!!! More

I had a great experience purchasing a 2010 Mazda 6 at Liberty Mazda in Wakefield. Everyone was friendly and very open to helping out with any question I had. Jovan Moxley was the Sales Consultant who h Liberty Mazda in Wakefield. Everyone was friendly and very open to helping out with any question I had. Jovan Moxley was the Sales Consultant who helped me out. Jovan was very knowledgeable about the vehicle I was looking at and he never forced me into making a purchase or decision right away, which was highly appreciated. The car looks and drives great and I would recommend Liberty Mazda of Wakefield to anybody. More

I have never reviewed a service provider online, but this experience was comical. After going to Ira, and not being thrilled with the trade-in value they provided, we went to Liberty. We made it easy - kne experience was comical. After going to Ira, and not being thrilled with the trade-in value they provided, we went to Liberty. We made it easy - knew the model and trim we wanted and told the salesman and sales manager what we'd like for our trade. After two weeks of them not budging and, in my opinion, not being honest at several points, last Friday my husband told the salesman we were going to pass. Frankly, we weren't sure that if we agreed to terms and provided a deposit the deal would be honored. The salesman called later that evening and told us to call the next day because they were "going to give us what we wanted to make a deal". We called back. Same old song and dance. They told us they would call Monday. They did. Same old song and dance. No change on their numbers. HUGE waste of time. But it gets better. Not wanting to deal with this any longer, I decided to capitulate. I just wanted to get a car. Yesterday, at 1:30 p.m., I ate crow, called the salesman, told him we had looked at the figures and would go with the numbers they wanted. He told me he'd check with the manager. I called at 4:00 and he said he would get back to me. I'm still waiting to hear. But I was glad to have had the time, because while I was waiting, I called Quirk, told them what I wanted, they beat it, gave me a higher number on the trade and I drove my new CX-7 off the lot at 3:45 today. I am so, so looking forward to them calling back. More

I went to Liberty Mazda to buy a new mazda 3 and I have never had a quicker more conveniant car buying experience. My salesman was very friendly and helpful in finding the right car for me plus they gave m never had a quicker more conveniant car buying experience. My salesman was very friendly and helpful in finding the right car for me plus they gave me a super deal. Highly recommended! More

I have always used public transportation since I lived in Boston and when my job moved to the suburbs, I needed to buy a car - my FIRST car. My research lead me to hunt down a Mazda since I had heard such g Boston and when my job moved to the suburbs, I needed to buy a car - my FIRST car. My research lead me to hunt down a Mazda since I had heard such great things about them (high resale value, high on safty and customer satisfaction). I ended up at Liberty Mazda after I visited an open air lot and quickly understood why folks go to dealerships. Furthermore this particular dealtership was very clean, and the folks there were quick to assist me while keeping me hydrated (on the hottest day of the year)! Since I had never purchased a car before I didn't have a licence plate and had to set up insurance as well. I didn't think I'd be able to purchase a car that day - but they proved me wrong! The car I purchased was a 2008 Mazda6 certified pre-owned car and it looked brand new - black on black with Bose speakers, alloy wheels, heated leather seats, etc. Jovan and his finance manager worked with me to find just the right price that I could afford. The price I said I wanted and couldn't exceed - they made sure I was satisfied even if it ment they had to come down on the over all price to accomodate my monthly payments. For an extra $14 a month, good until 2014 or 100K miles I received their extended warranty package which includes replacement of flat tires and rims if I hit a pothole (and for the roads in New England, that's common), in addition there is no deductable to have your car fixed and they give you a free rental to drive around until your car is ready - all under this generous warranty package! Since they just bought the car 3 days prior to selling it to me, they needed to wait on the title so I wasn't able to actually drive off with the vehicle that day - however they gave me a brand new (84 miles) Mazda 3 to drive around while I waited. Bottom line, I went in there that day with the entent to drive off with a car and I did. About 5 days later, I picked up MY car - detailed and ready to go! They didn't let me leave until I was completely satisfied, met Jovan's Customer Service Manager and sat with Jovan in my car to go over all the buttons etc. In addition, Jovan called to follow up and make sure that everything is going well after having had the car for a month now - excellent customer service! Over all, I think everyone should purchase a car (new or used) from Liberty Mazda..and their family too! Great job guys and keep up the good work! Best, Val More

The dealer was very attentive and worked within my price range. Great customer service! I walked in that day and in a couple hours I left with a vehicle that I am proud to own. range. Great customer service! I walked in that day and in a couple hours I left with a vehicle that I am proud to own. More