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Liberty Mazda

Hartford, CT

4.8
1,650 Reviews
As part of the Executive Auto Group, Liberty Mazda gives customers the Best Price First. With non-commissioned sales people, no haggling, an industry-leading exchange policy, and a satisfaction guarantee allow Liberty Mazda to provide you with the absolute best car-buying experience you’ve ever had. Everything is included in the listed price, so there aren’t any surprises down the road. We’re here to help you find the perfect car that fits your unique needs and lifestyle. That’s the Executive Way, and it’s why we’re consistently rated one of the best dealerships in Connecticut.
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91 W Service Rd

Hartford, CT

06120

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Showing 1,650 reviews

July 07, 2022

To change oil with the scheduled appointment takes so long time 1-1.5 hours More

by KLIM_MAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shannon Rode
Jul 08, 2022 -

Liberty Mazda responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience, and we're sorry to hear about the long wait. We will share your comments with our team, and hope you will give us another opportunity to serve you.

July 06, 2022

Very professional, completed my car in a timely manner . Very happy with the service received 😀 More

by MONICAMOORE4764
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Nye, Jonathan Martinez, Bill Leconche
Jul 07, 2022 -

Liberty Mazda responded

Monica, Thank you for choosing Liberty Mazda, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

July 06, 2022

Liberty Mazdas service department has a very knowledgeable and professional group. I feel that they always have my best interest and safety on their minds. Most of all I appreciate their honesty More

by TERRI.BULL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Martinez, Shannon Rode, Zach Apruzzese
Jul 07, 2022 -

Liberty Mazda responded

Terri, We appreciate your business and our team looks forward to serving you again soon!

July 06, 2022

Excellent service and sales department. Liberty is the best, no haggling or going to “see the boss” about a better rate. Love this car dealership and wouldn’t go anywhere else for my cars. More

by quincymoxie
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zeon Horsford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Delgiudice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Montez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandi Waitt
Jul 07, 2022 -

Liberty Mazda responded

Quincy, Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else.

July 05, 2022

I had been to this dealership before and had outstanding customer service with Zach. Because of that, I gladly came back to have my car serviced again. Today, I came in for my appointment, but was shocke More

by aemanuele2690
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Secor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shannon Rode, Zach Apruzzese
Jul 06, 2022 -

Liberty Mazda responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please feel free to reach out to management directly. Our goal is to make sure everyone that visits the dealership has a top-notch experience. We’re sorry that we didn’t meet that goal in this case and we’d love the opportunity to get more details to see if we can turn this situation around for you.

July 05, 2022

Professional and courteous. They work hard to get you in and out. Service representatives ensure you understand what is recommended for you vehicle and why. More

by GILLIANCOLEMAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Martinez, Zach Apruzzese
Jul 06, 2022 -

Liberty Mazda responded

Gillian, Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Liberty Mazda.

July 04, 2022

I continue to get great service from Liberty Mazda, and will continue to frequent them for my automotive needs. More

by SPERRYTUBA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Secor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonathan Martinez
Jul 05, 2022 -

Liberty Mazda responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

July 04, 2022

Painless drop off and pickup. Very professional. Car always well taken care of. Easy appointment booking process. More

by Mkhapp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Martinez, Shannon Rode, Zach Apruzzese
Jul 05, 2022 -

Liberty Mazda responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Liberty Mazda. Please don't hesitate to reach out if you need anything else.

July 04, 2022

Such nice people and they did a great job with my car. I love the video they send explaining what they did to your car and showing your car in the video! More

by TKELLY23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zeon Horsford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Delgiudice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shannon Rode
Jul 05, 2022 -

Liberty Mazda responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

July 02, 2022

Service team is excellent. They really take care of their customers and Jason’s customer service is excellent. More

by Rolandamjones
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Secor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shannon Rode
Jul 04, 2022 -

Liberty Mazda responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Liberty Mazda.

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