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Liberty Mazda

Hartford, CT

4.8
1,634 Reviews
As part of the Executive Auto Group, Liberty Mazda gives customers the Best Price First. With non-commissioned sales people, no haggling, an industry-leading exchange policy, and a satisfaction guarantee allow Liberty Mazda to provide you with the absolute best car-buying experience you’ve ever had. Everything is included in the listed price, so there aren’t any surprises down the road. We’re here to help you find the perfect car that fits your unique needs and lifestyle. That’s the Executive Way, and it’s why we’re consistently rated one of the best dealerships in Connecticut.
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91 W Service Rd

Hartford, CT

06120

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Showing 1,634 reviews

May 26, 2022

Prompt courteous and helpful folks from check-in to done. Great to deal with each visit More

by RPOIRIER54
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Martinez, Shannon Rode, Zach Apruzzese
May 30, 2022 -

Liberty Mazda responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

May 26, 2022

Came in on a Friday to test drive a CX-5. Service was great, personable, and straight forward. My salesperson Hunter guided me through everything and the car was ready on Monday for pickup. T More

by Andrew05
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Behan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hunter Sanders
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandi Waitt, Bill Leconche
May 30, 2022 -

Liberty Mazda responded

Andrew, Thank you so much for your wonderful review! We are thrilled that Hunter and our team had the opportunity to provide you with the perfect CX-5 and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Liberty Mazda!

May 26, 2022

Very friendly and helpful. They send a video of what they are seeing as they check the car. I asked for the free carwash and Zach said it didn't look clean so he ran it thru More

by ETHERE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Martinez, Zach Apruzzese
May 30, 2022 -

Liberty Mazda responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Zach met your expectations. Thank you again for choosing Liberty Mazda, we look forward to having you as one of our valued customers for many more years to come!

May 25, 2022

The Altima was in very clean shape when I first looked at it with 4 brand new tires in which I was impressed. The next day I called to set up a test drive and the salesman was very friendly with no high pres More

by BRIMOLJEN2004
Recommend Dealer
Yes
Employees Worked With
Brandi Waitt, Jason Nye, Bill Leconche
May 26, 2022 -

Liberty Mazda responded

Congratulations on your new Altima, Jen! We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future!

May 25, 2022

Jason and Jonathan are the best! Always accommodating and kind. Highly recommend Liberty Mazda service. More

by patsyg0664
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Secor , Jonathan Martinez
May 26, 2022 -

Liberty Mazda responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

May 25, 2022

Always try to get me in and out as soon as possible. Great customer service and follow up. Keep me informed and up to date on status of repairs and maintenance. More

by Ann
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Martinez, Shannon Rode, Zach Apruzzese
May 26, 2022 -

Liberty Mazda responded

Thank you so much for your kind words, Ann, and for taking the time to leave us this wonderful feedback!

May 24, 2022

Good service, nice accommodations, strange to pay a diagnostic fee when you spend $400 to pay for the issue they find on the car they sold you More

by GRAHAM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach Apruzzese
May 25, 2022 -

Liberty Mazda responded

Thanks for sharing your thoughts about your experience with our dealership. We appreciate your business and hope to see you again soon!

May 22, 2022

Very friendly and knowledgeable, did exactly what they said they would do and pleasantly surprised by the video at the end. More

by JCOMEN
Recommend Dealer
Yes
Employees Worked With
Jonathan Martinez, Shannon Rode, Zach Apruzzese
May 23, 2022 -

Liberty Mazda responded

We appreciate your business and our team looks forward to serving you again soon!

May 22, 2022

Great people, service, value, cleanliness, atmosphere, location food, coffee bathroom and the overall dealership. Thanks More

by BARROWS4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shannon Rode
May 23, 2022 -

Liberty Mazda responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

May 21, 2022

Great customer service and thorough technical vehicle inspection from the service technician helped me decide on the work needed for my car. All customer staff were courteous and helpful. More

by Rashida B
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
The technician Derrick , Shannon Rode, Zach Apruzzese
May 23, 2022 -

Liberty Mazda responded

Thanks for sharing your thoughts about your experience with Liberty Mazda. We appreciate your business and hope to see you again soon!

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