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Liberty Mazda

Hartford, CT

4.8
1,634 Reviews
As part of the Executive Auto Group, Liberty Mazda gives customers the Best Price First. With non-commissioned sales people, no haggling, an industry-leading exchange policy, and a satisfaction guarantee allow Liberty Mazda to provide you with the absolute best car-buying experience you’ve ever had. Everything is included in the listed price, so there aren’t any surprises down the road. We’re here to help you find the perfect car that fits your unique needs and lifestyle. That’s the Executive Way, and it’s why we’re consistently rated one of the best dealerships in Connecticut.
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91 W Service Rd

Hartford, CT

06120

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Showing 1,634 reviews

May 21, 2022

Excellent service; courteous staff; work done right! Gave an estimate for work needed next visit. More

by DAVIDSTPETER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shannon Rode
May 23, 2022 -

Liberty Mazda responded

Thank you for choosing Liberty Mazda, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

May 21, 2022

Scheduling was easy, service was great and fast. I was even provided a video recording for the service they provided. More

by huzaifaosman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Martinez, Shannon Rode, Zach Apruzzese
May 21, 2022 -

huzaifaosman responded

Thank you,

May 21, 2022

We had 2 excellent experiences at Liberty. Excellent customer service. Not pushy, very patient. Good prices no markups. We will return for the next purchase More

by ELAINEWARNER1224
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zeon Horsford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandi Waitt, Bill Leconche
May 23, 2022 -

Liberty Mazda responded

We are very happy to have provided you with such a positive experience! We sincerely value your business, Elaine, and look forward to your next visit.

May 20, 2022

Extremely pleasant from the start… and honest! Not your typical car dealer personalities… much more genuine! Our sales rep, Hunter, was easy to communicate with and made my purchase a pleasant exp More

by jjcrown
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Delgiudice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hunter Sanders
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill Leconche
May 20, 2022 -

Liberty Mazda responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback. It's great to hear that Hunter and the team delivered such an excellent experience!

May 20, 2022

Great customer service from making the appointment to drop-off to pick-up. I was told what would be done, what it would cost and how long it would take, before I made the service appointment. They list More

by VICTORIAHOLMES7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach Apruzzese
May 20, 2022 -

Liberty Mazda responded

Thank you so much for your excellent review, Victoria! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Liberty Mazda. Please don't hesitate to reach out if you need anything else.

May 20, 2022

My car was taken in as scheduled and serviced in a reasonable amount of time. The video showing the results of my service helped me understand the condition of my car. More

by KUNZSZAF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Martinez, Shannon Rode, Zach Apruzzese
May 20, 2022 -

Liberty Mazda responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

May 20, 2022

Really great service and incredibly friendly staff. They all did a great job and would love to come back More

by NOLANKRICH
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Petrella
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandi Waitt, Abdul Fakhar
May 20, 2022 -

Liberty Mazda responded

Here at Liberty Mazda, customer satisfaction is our #1 priority. We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!

May 20, 2022

Friendliness and the car was done ahead of time. It was clean and ready to go when I got there. More

by SKORNFELD
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shannon Rode
May 20, 2022 -

Liberty Mazda responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

May 20, 2022

It was a fast and pleasant experience the manager was very professional, polite and helpful with the transaction in every step of the way. Thank you!!! More

by Mazda3trb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Delgiudice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonathan Martinez, Jordan Udi
May 20, 2022 -

Liberty Mazda responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Liberty Mazda.

May 19, 2022

Friendly, informative. They show a video of what they see and are doing to fix it. More

by ETHERE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Martinez
May 20, 2022 -

Liberty Mazda responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Liberty Mazda!

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