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Liberty Mazda

Hartford, CT

4.8
1,627 Reviews
As part of the Executive Auto Group, Liberty Mazda gives customers the Best Price First. With non-commissioned sales people, no haggling, an industry-leading exchange policy, and a satisfaction guarantee allow Liberty Mazda to provide you with the absolute best car-buying experience you’ve ever had. Everything is included in the listed price, so there aren’t any surprises down the road. We’re here to help you find the perfect car that fits your unique needs and lifestyle. That’s the Executive Way, and it’s why we’re consistently rated one of the best dealerships in Connecticut.
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91 W Service Rd

Hartford, CT

06120

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Showing 1,627 reviews

December 30, 2021

As always great service and feels like a neighborhood service station. Staff is accommodating and efficient. More

by MSHARRIE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Martinez
Jan 02, 2022 -

Liberty Mazda responded

Ms. Harrie, It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Liberty Mazda!

December 30, 2021

Great service and I love the video feature they send you while they service your vehicle. Very helpful in explaining what’s going on in the car since some of us don’t know that much about them. More

by benruss66
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach Apruzzese
Jan 02, 2022 -

Liberty Mazda responded

Thank you for taking the time to share your thoughts on working with Zach and our team. We're glad to hear we delivered such a great experience!

December 28, 2021

Working with Jordan was a pleasure from start to finish. I am very appreciative for all the efforts made by Liberty associates, including Bill and Anthony. My experience with Liberty was really first-rat More

by SUZEPRI
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Udi
Dec 28, 2021 -

Liberty Mazda responded

Sue, Thanks for your feedback on your recent visit to Liberty Mazda. I'm glad to hear that Jordan was able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle!

December 28, 2021

Great peopleeasy to work withno pressure to Great people easy to work with no pressure to buy convenient to my home. x More

by THEINSURANCEMAN
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Nye
Dec 29, 2021 -

Liberty Mazda responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

December 26, 2021

Liberty Mazda has always been great to deal with - from the sale ( at a great price) to the exceptional service. The staff always take the time to explain the services needed as well as updates on upcomin More

by SSTARON1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Martinez, Shannon Rode
Dec 27, 2021 -

Liberty Mazda responded

Thank you for choosing Liberty Mazda, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

December 24, 2021

My only complaint I don’t like texting prefer talking overall great experience Happy Holiday More

by MAGGIPINTOS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Martinez, Shannon Rode, Zach Apruzzese
Dec 27, 2021 -

Liberty Mazda responded

Thanks for sharing your thoughts about your experience with Liberty Mazda. We appreciate your business and hope to see you again soon!

December 23, 2021

Awesome service! Love the video walkthrough and my service advisor (Shannon) is the best! No surprise charges or gimmicks. More

by briguy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shannon Rode
Dec 27, 2021 -

Liberty Mazda responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Shannon here at Liberty Mazda.

December 22, 2021

I like the service that I received when the technician is working on your car More

by DIANEEWILLIAMS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Secor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim, Micah Netherland, Jonathan Martinez, Shannon Rode, Zach Apruzzese
Dec 22, 2021 -

Liberty Mazda responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

December 22, 2021

Searching for a new car didn't know where to turn called Jason the service manager who worked two major competitors Honda and Toyota before Mazda and he said Mazda makes a better car that convinced me. Plus More

by BOB@TAWG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Secor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 22, 2021 -

Liberty Mazda responded

Thank you for your business and this review. We're happy to hear Jason and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

Dec 23, 2021 -

BOB@TAWG responded

Thank you for the unexpected but very nice reply. It shows you are a client centric company. If you need some marketing help call me. Here's one great product that we can utilize to not only out market, but to grab market share directly from your competitors. Time Lapse Marketing: https://www.youtube.com/watch?v=NFKSkV00w70 Merry Christmas! Bob Global Marketing 860-558-4140

December 19, 2021

Great service Dept and salesman follow up. Very helpful explaining new car navigation and other options More

by LINDA.RAVALESE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service attendant did no know nane, Shannon Rode
Dec 20, 2021 -

Liberty Mazda responded

Linda, Thank you so much for your excellent review! We are so glad that Shannon had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Liberty Mazda. Please don't hesitate to reach out if you need anything else.

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