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Liberty Mazda

Hartford, CT

4.8
1,670 Reviews
As part of the Executive Auto Group, Liberty Mazda gives customers the Best Price First. With non-commissioned sales people, no haggling, an industry-leading exchange policy, and a satisfaction guarantee allow Liberty Mazda to provide you with the absolute best car-buying experience you’ve ever had. Everything is included in the listed price, so there aren’t any surprises down the road. We’re here to help you find the perfect car that fits your unique needs and lifestyle. That’s the Executive Way, and it’s why we’re consistently rated one of the best dealerships in Connecticut.
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91 W Service Rd

Hartford, CT

06120

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Showing 1,670 reviews

September 16, 2023

Friendly and knowledgeable service the lobby was comfortable and there was free coffee and water :) More

by Ally7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Apruzzese
Sep 17, 2023 -

Liberty Mazda responded

Ally, Thank you for choosing Liberty Mazda. Your feedback and rating mean a lot to us. We're glad Zach was able to help, and we hope to see you again!

September 16, 2023

Always courteous and welcoming Thorough. Accommodating and typically you feel like you came out with the service the car needed. More

by FERNANDORINCON
Recommend Dealer
Yes
Employees Worked With
It is the person that took my appointment that was most helpful. Alana Alvarez-Valle
Sep 17, 2023 -

Liberty Mazda responded

Thanks for sharing your thoughts about your experience with Liberty Mazda. We appreciate your business and hope to see you again soon!

September 16, 2023

They are always on time and the work is always done correctly. They keep me informed of everything they’re doing. More

by quincymoxie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zeon Horsford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Delgiudice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zach Apruzzese
Sep 17, 2023 -

Liberty Mazda responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

September 15, 2023

Great people and honest work. Highly recommend! They care about their customers and do great work. More

by WKABLIK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Apruzzese
Sep 15, 2023 -

Liberty Mazda responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

September 15, 2023

I called the dealer with the electrical problem and I was told to get the car towed to them then I was told or asked who fix the car. Then they told me to take it to them. I really don’t understand the scold More

by ROCKLETT1964
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Zach Apruzzese
Sep 20, 2023 -

Liberty Mazda responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more detail, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story.

September 15, 2023

Very professional, easy communication Zachary was very attentive to helping with my vehicle's requests. He kept an open line of communication and told me every detail that helped me decide what was right More

by bryan.lozano
Recommend Dealer
Yes
Employees Worked With
Zachary Apruzzese
Sep 15, 2023 -

Liberty Mazda responded

Thank you for your business and this review. We're happy to hear Zachary was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, Bryan, please let us know.

September 15, 2023

Very clean,they communicate well, work is done in a timely manner. Only thing different from another dealer, not Mazda, is they do a quick vacuum of vehicle each time. That is a nice touch. More

by Kherm5791
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bradley Coleman. Personable and helpful, Zach Apruzzese
Sep 15, 2023 -

Liberty Mazda responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

September 15, 2023

I was happy with my service. My service consultant paid attention to my concerns. The car was ready within the promised timeframe. More

by falcspring
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carrie
Sep 19, 2023 -

Liberty Mazda responded

Thanks for sharing about your experience with Liberty Mazda. We appreciate your business and hope to see you again soon!

September 14, 2023

Zeon was great to work with. He was honest, very responsive and understood what I was looking for in a new car. I am really happy with my new cx5. More

by krystynamich
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Zeon Horsford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandi Waitt, Jason Nye
Sep 15, 2023 -

Liberty Mazda responded

Congratulations on your new vehicle! We are so glad that we had the opportunity to work with you, and that Zeon could make this a top-notch experience. We hope you enjoy your new vehicle, Krysty, and we look forward to continuing to serve you in the future!

September 13, 2023

Very attentive and knowledgeable. Fun people and I enjoyed this experience very much. Jason Nye is awesome More

by DARIAOMICHINSKI
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hunter Sanders
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Nye
Sep 14, 2023 -

Liberty Mazda responded

It's great to hear that Jason was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Liberty Mazda!

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