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Liberty Mazda

Hartford, CT

4.8
1,647 Reviews
As part of the Executive Auto Group, Liberty Mazda gives customers the Best Price First. With non-commissioned sales people, no haggling, an industry-leading exchange policy, and a satisfaction guarantee allow Liberty Mazda to provide you with the absolute best car-buying experience you’ve ever had. Everything is included in the listed price, so there aren’t any surprises down the road. We’re here to help you find the perfect car that fits your unique needs and lifestyle. That’s the Executive Way, and it’s why we’re consistently rated one of the best dealerships in Connecticut.
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91 W Service Rd

Hartford, CT

06120

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Showing 1,647 reviews

September 01, 2022

I had a wonderful experience when I was purchasing my car. The employees are always professional and courteous. Also, I was greeted with the same enthusiasm when I went to service my vehicles. Definitely More

by SHANTAEREDDICKS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zeon Horsford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Delgiudice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 02, 2022 -

Liberty Mazda responded

It's great to hear that we were able to help you with your purchase. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Liberty Mazda!

September 01, 2022

Great service and very professional no waiting time and quality service Job was performed on time More

by Blendi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Martinez
Sep 02, 2022 -

Liberty Mazda responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

August 31, 2022

Great customer service. Easy to get in touch with sales guy. Process was easy and smooth More

by gccamess
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hunter Sanders
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill Leconche
Aug 31, 2022 -

Liberty Mazda responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Liberty Mazda.

August 31, 2022

As always Liberty Mazda did excellent work in a very reasonable time. This time it was a fuel pump recall so no charge but they kept the inconvenience of having to bring the car in to a minimum and spen More

by BUZZWELL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Martinez, Shannon Rode
Aug 31, 2022 -

Liberty Mazda responded

Thank you for choosing Liberty Mazda, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

August 31, 2022

Outstanding service! Jason and his team keeps both our Mazda’s in tip top shape! More

by SLATERJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Secor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shannon Rode
Aug 31, 2022 -

Liberty Mazda responded

Thanks for sharing your thoughts about your experience with Jason and our team here at Liberty Mazda. We appreciate your business and hope to see you again soon!

August 31, 2022

They did an excellent job of checking the status of my car and supplied me a video of the mechanic doing it. They also did the service on my car that I requested in a timely matter. More

by GCHOWE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach Apruzzese
Sep 02, 2022 -

Liberty Mazda responded

We appreciate your business and our team looks forward to serving you again soon!

August 30, 2022

Super helpful and efficient! I went in to end my lease and buy out the car and the experience was super quick and easy More

by Ashley
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zeon Horsford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 31, 2022 -

Liberty Mazda responded

Thank you so much for your excellent review, Ashley! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else.

August 29, 2022

The service manager (Jason) was great and friendly , the service adviser was friendly and helpful , and the service was quick number 1 service , had a pleasant expérience at the dealership More

by GTHIBEALT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Martinez, Shannon Rode
Aug 30, 2022 -

Liberty Mazda responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Liberty Mazda.

August 27, 2022

I don't know if normal services at Liberty Mazda are like this or not but when I got back the car, it wasn't vacuumed/cleaned from inside at all. Also, I'm feeling more bumps now than before. Something must More

by GAURAV.ARYA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jonathan Martinez
Aug 31, 2022 -

Liberty Mazda responded

Arya, Thank you for bringing this to our attention, we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone that visits the dealership has a top notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.

August 26, 2022

Liberty Mazda provided me with excellent service. It’s employees are also very helpful. Easily the best Mazda service center in the greater Hartford area. More

by nspiess99
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Martinez, Zach Apruzzese
Aug 28, 2022 -

Liberty Mazda responded

Thank you for the kind words for our service department! Zachary and our team look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

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