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Liberty Mazda

Hartford, CT

Overview
Employees
Reviews
Vehicles
4.8
1,639 Reviews
As part of the Executive Auto Group, Liberty Mazda gives customers the Best Price First. With non-commissioned sales people, no haggling, an industry-leading exchange policy, and a satisfaction guarantee allow Liberty Mazda to provide you with the absolute best car-buying experience you’ve ever had. Everything is included in the listed price, so there aren’t any surprises down the road. We’re here to help you find the perfect car that fits your unique needs and lifestyle. That’s the Executive Way, and it’s why we’re consistently rated one of the best dealerships in Connecticut.
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91 W Service Rd

Hartford, CT

06120

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Showing 1,639 reviews

August 11, 2022

Overall great experience at Liberty Mazda. Excellent customer service and they were straight to the point with nothing hiding behind any curtains. Would go to them again. More

by alxkoz
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zeon Horsford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Delgiudice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandi Waitt
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Aug 12, 2022 -

Liberty Mazda responded

Thank you for your business and this review. We're happy to hear Nick and our team were able to serve you and demonstrate our commitment to great service. Please let us know if there is anything we can assist you with in the future.

August 09, 2022

Very over-priced oil change with no heads-up on increased price at the time the appt was made. Also had to wait almost two hours. More

by CDR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jonathan Martinez
Report | Print
Aug 10, 2022 -

Liberty Mazda responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more detail, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story.

August 09, 2022

Convenient , reliable,good customer skills, helpful, flexible schedule to make an appointment, effective job, experience staff More

by Agnieszka Bulinski
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alan Piacenta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonathan Martinez, Shannon Rode, Zach Apruzzese
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Aug 10, 2022 -

Liberty Mazda responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

August 08, 2022

Very polite, friendly. Job done when they said. I could not get there right at 5 said they would wait for me to get there to pick up my car More

by MAMAQUAG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Martinez, Shannon Rode, Zach Apruzzese
Report | Print
Aug 08, 2022 -

Liberty Mazda responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Liberty Mazda. Please don't hesitate to reach out if you need anything else.

August 08, 2022

This dealership is very transparent about their prices and service. And friendly to somebody who is buying a new car. They always provided concrete answers to my questions. Highly recommend car newbies to More

by laijiaqi0625
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Delgiudice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandi Waitt, Jason Nye, Bill Leconche
Report | Print
Aug 08, 2022 -

Liberty Mazda responded

Thank you so much for your excellent review! We are so glad that Jason had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else.

August 07, 2022

My experience was outstanding! Everyone was so helpful! It was like going to visit a family member! Thankyou all! I love my car! More

by lorimcbride.3388com
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Delgiudice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandi Waitt, Jason Nye
Report | Print
Aug 08, 2022 -

Liberty Mazda responded

Thank you so much for your wonderful review, Lori! We are thrilled that we had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Liberty Mazda!

August 07, 2022

The service performed on my car was completed successfully within the estimated cost and ahead of the scheduled completion time. More

by WOOD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shannon Rode
Report | Print
Aug 08, 2022 -

Liberty Mazda responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Liberty Mazda.

August 06, 2022

Service was complete that was intended and can tell the difference in the drive thanks More

by Teamkt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shannon Rode
Report | Print
Aug 08, 2022 -

Liberty Mazda responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Liberty Mazda, we look forward to having you as one of our valued customers for many more years to come!

August 06, 2022

Things could have been explained a little better on all the nuances of the car. I know it was hot out but still could have done better. More

by KJTJJ
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Delgiudice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ishfan in sales
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Aug 08, 2022 -

Liberty Mazda responded

Thank you for taking the time to write this review! Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Liberty Mazda are glad to have you as a customer.

August 06, 2022

Hunter was very nice and made everything super easy and low pressure. They had the exact car we wanted which in the current Mazda sedan shortage was incredible. Great experience overall. More

by dave@countswebdesign.com
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hunter Sanders
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandi Waitt, Bill Leconche
Report | Print
Aug 08, 2022 -

Liberty Mazda responded

Thank you, Dave, and congratulations on your new vehicle! We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future!

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