Back

Liberty Mazda - Service Center

Hartford, CT

4.8
1,063 Reviews

1,063 Reviews of Liberty Mazda - Service Center

Sort by
April 04, 2023

Enjoyed the transparency in providing a detailed video of the inspection of my car. It was nice to know what to consider for the next service and didn’t feel pressured to complete work I wasn’t expecting to More

by Cmartinelli85
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Martinez, Zach Apruzzese
Apr 05, 2023 -

Liberty Mazda responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Liberty Mazda to be a positive one. Please don't hesitate to reach out if you need anything else.

April 04, 2023

Great service and very conveniently located right off the highway. They have great amenities with wifi, water/coffee and snack bars. More

by Moonspell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Secor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alan Piacenta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandi Waitt, Jonathan Martinez, Zach Apruzzese
Apr 05, 2023 -

Liberty Mazda responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

April 01, 2023

Very proficient service center, clean, organized, friendly, and excellent customer service. Technicians make the customer feel comfortable & explain process done to vechicle. More

by truecricket8@yahoo.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Martinez, Zach Apruzzese
Apr 02, 2023 -

Liberty Mazda responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

March 31, 2023

I like the inspection video to show what’s good n bad. Svc managers akways friendly and knowledgeable with solutions and recommendations. Esp if something is not urgent now that I can wait in save money More

by STEVEOINCT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Martinez, Zach Apruzzese
Apr 02, 2023 -

Liberty Mazda responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

March 30, 2023

Due to Jason Secor’s help many years ago in service I’m constantly texting him and he always responds no matter what. Consider him a friend seamless interaction. He deserves a raise. Very professional but More

by SHG5657
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Behan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Secor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Petrella
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alan Piacenta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandi Waitt, Jonathan Martinez, Zach Apruzzese
Mar 31, 2023 -

Liberty Mazda responded

We are very happy to hear that Jason has provided you with such a positive experience over the years! We sincerely value your business and look forward to your next visit.

March 29, 2023

Jason and the entire service department team are great and always provide a professional atmosphere. More

by JPNDC04
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Martinez, Zach Apruzzese
Mar 31, 2023 -

Liberty Mazda responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Liberty Mazda to be a positive one. Please don't hesitate to reach out if you need anything else.

March 29, 2023

I like the service dept and will continue to do so, sales folks are wonderful too! More

by JMOUGIAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Secor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Malik Beckford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonathan Martinez
Mar 31, 2023 -

Liberty Mazda responded

Thanks for sharing your thoughts about your experience with Liberty Mazda. We appreciate your business and hope to see you again soon!

March 25, 2023

Very comfortable waiting area, friendly, communicative service dept staff. Prices seem a bit high but I'm not sure how it compares to other dealer service departments More

by lachadwick99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan Piacenta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonathan Martinez, Zach Apruzzese
Mar 27, 2023 -

Liberty Mazda responded

Thank you for choosing Liberty Mazda. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

March 22, 2023

Zach was great as usual. Appreciated getting an appt.quickly and conveniently. Also appreciated the car wash. More

by KARLENE96
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Martinez, Zach Apruzzese
Mar 22, 2023 -

Liberty Mazda responded

Thank you for choosing Liberty Mazda, Karlene. We appreciate your business and hope to see you again soon!

March 21, 2023

They continually take fantastic care of all our Mazdas. Been going there since Liberty took over from Tony March. Best service and this house is very trustworthy and fair! Treat customers like family! Hats More

by SLATERJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Secor, Jonathan Martinez, Zach Apruzzese
Mar 22, 2023 -

Liberty Mazda responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Liberty Mazda over the years. We look forward to serving you for years to come.

...
44
...