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Liberty Mazda - Service Center

Hartford, CT

4.8
1,062 Reviews

1,062 Reviews of Liberty Mazda - Service Center

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October 22, 2022

The reason i come to your place is because of Zack and Derrick. Your prices are high, but I only come because of these two guys. More

by GEEKMAN555
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derrick, Zach Apruzzese
Oct 23, 2022 -

Liberty Mazda responded

Thank you for choosing Liberty Mazda. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

October 21, 2022

Fast service Courtesy Responsable On time Good communication Nice setting Great location Good staff Good hours More

by EJCALDERON421
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jonathan Martinez
Oct 23, 2022 -

Liberty Mazda responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Liberty Mazda, we look forward to having you as a valued customer for many years to come!

October 21, 2022

All your staff they are very professional with their job and very friendly. They always trying to help any possible way, so your vehicle runs smoothly. More

by Carmen1963
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Alan Piacenta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonathan Martinez, Shannon Rode, Zach Apruzzese
Oct 23, 2022 -

Liberty Mazda responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Liberty Mazda.

October 21, 2022

I was greeted as soon as I pulled up and the service rep was professional. My car was serviced in a timely manner. Love the car wash and the detailed video of my car. More

by DJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shannon Rode
Oct 21, 2022 -

Liberty Mazda responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Liberty Mazda to be a positive one. Please don't hesitate to reach out if you need anything else.

October 19, 2022

Very professional and thorough. I will continue to have my 2020 Nissan Murano serviced at Liberty Mazda in Hartford. More

by lpiretti
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach Apruzzese
Oct 19, 2022 -

Liberty Mazda responded

Thank you for choosing Liberty Mazda. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

October 19, 2022

Excellent service, they resolved my issue in a timely manner very professional..... thanx mazda team. More

by Cmat27
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Martinez, Shannon Rode, Zach Apruzzese
Oct 19, 2022 -

Liberty Mazda responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Liberty Mazda!

October 18, 2022

I just moved to CT from Florida and after a long drive, definitely needed to take advantage of my remaining oil change. I called ahead to ensure they could locate my plan, Zach was able to pull it up and a More

by gangsterkathryn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shannon Rode, Zach Apruzzese
Oct 19, 2022 -

Liberty Mazda responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Zach and the team met your expectations. Thank you for choosing Liberty Mazda, we look forward to having you as a valued customer for many years to come!

October 18, 2022

Prompt service. Employees are friendly and are well trained.. waiting area is clean and comfortable. More

by d_wilkesman
Recommend Dealer
Yes
Employees Worked With
Jonathan Martinez
Oct 19, 2022 -

Liberty Mazda responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

October 17, 2022

Always welcoming, courteous and willing to work with you on timing or any of your auto needs. More

by MoniqueLee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Martinez, Zach Apruzzese
Oct 17, 2022 -

Liberty Mazda responded

Thank you, Monique, for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

October 16, 2022

I was getting 4 new tires which they didn’t have on hand! I had to leave and come back so ended up wasting several hours. The second set of tires were not immediately available either! More

by Dennis Starr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alan Piacenta
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zach Apruzzese
Oct 17, 2022 -

Liberty Mazda responded

Thank you for bringing this to our attention, Dennis, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone that visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.

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