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Liberty Mazda - Service Center

Hartford, CT

4.8
1,069 Reviews

1,069 Reviews of Liberty Mazda - Service Center

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July 27, 2022

The facility is updated, the staff is pleasant and professional. They respond to concerns quickly. More

by DJMARCOUX
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shannon Rode
Jul 27, 2022 -

Liberty Mazda responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Liberty Mazda. Please don't hesitate to reach out if you need anything else.

July 27, 2022

I’ve always received great service from the service department all the way from the manager to the service advisors. More

by FLOYDJA22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Secor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonathan Martinez
Jul 27, 2022 -

Liberty Mazda responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

July 27, 2022

They forgot me. My car sat in the back lot for hours. I went for a oil change and was at the dealer for about 4 hours. It's a half hour drive to the dealership, so More

by wb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jonathan Martinez, Shannon Rode, Zach Apruzzese
Jul 27, 2022 -

Liberty Mazda responded

We're sorry to hear about your experience, and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.

July 26, 2022

Always polite and nice very clean atmosphere the only place I would go for service I feel comfortable More

by DAVY7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Martinez, Shannon Rode, Zach Apruzzese
Jul 27, 2022 -

Liberty Mazda responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Liberty Mazda!

July 26, 2022

Visit for oil change and tire rotation at Liberty Mazda went smoothly as it always does! Shannon Rode is the best! She got me in and out quickly and alerted me to additional service items I will need to More

by ALLENNIELSEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shannon Rode
Jul 27, 2022 -

Liberty Mazda responded

Thank you for your review and kind words for Shannon! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Liberty Mazda.

July 25, 2022

Johnathan explained to me the service that was performed on my car. He also offered additional services that my car needed. More

by THELAMOUR.Wesner
Recommend Dealer
Yes
Employees Worked With
Jason Secor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Malik Beckford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonathan Martinez, Shannon Rode, Zach Apruzzese, Bill Leconche
Jul 26, 2022 -

Liberty Mazda responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

July 23, 2022

Quick service. Very dependable. Very friendly. I have always been satisfied when I use their maintenance and repair department. More

by GUI123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach Apruzzese
Jul 25, 2022 -

Liberty Mazda responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Liberty Mazda!

July 23, 2022

Friendly service; Jason is the best! ! Timely response to appointment times. Videos provided by technician reviews are first rate! More

by t.scelfo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach Apruzzese
Jul 25, 2022 -

Liberty Mazda responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

July 23, 2022

The service team was very courteous and professional. They kept me informed of what they were doing with my car. More

by D.C.CAVALLO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach Apruzzese
Jul 25, 2022 -

Liberty Mazda responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

July 22, 2022

We always get good service that is personalized. We’ve been coming here for years and will happily continue to do so. More

by Ms3815
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Martinez, Shannon Rode, Zach Apruzzese
Jul 25, 2022 -

Liberty Mazda responded

We appreciate your business and our team looks forward to serving you again soon!

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