Libertyville Chevrolet - Service Center

Dennis was awful. Not that I'm surprised, as that is typically the case with him. When I made the appointment online, and asked what service was due, the person I spoke to said it was just an oil change typically the case with him. When I made the appointment online, and asked what service was due, the person I spoke to said it was just an oil change, and nothing else. When I arrived that morning, I only brought an oil change coupon, based on what I was told on the phone. Dennis informed me that other service was recommended, and when I told him that I had a more relevant coupon at home, and why I didn't bring it, he refused to honor it, because I didn't have it with me. As a customer at this location for over a decade, Dennis is the only person that treats me this way, and while I'm sure he makes money for the dealership with these shady practices, as a customer, he is an awful representative for your business. This is not the first time he has treated me this way, and that is exactly why he is the LAST person I want to deal with when I bring my car in for regular service. More

Mike and Kevin are top notch! I was able to get all information over the phone and conducted everything remote. They picked up my corvette and kept me updated thru every step. Very easy to do business information over the phone and conducted everything remote. They picked up my corvette and kept me updated thru every step. Very easy to do business with!!! Thank you! More

Fantastic service as always. Mike always explains everything in detail and will keep you updated through the entire process. Will continue to keep coming back! everything in detail and will keep you updated through the entire process. Will continue to keep coming back! More

Service was good I’m upset about was that they told me the repair wasn’t covered under my GMC certified warranty when it was the repair wasn’t covered under my GMC certified warranty when it was More

Always grateful for their service team but not as grateful as my car is. professional and great overall experience, thank you! side note: the waiting area and bathrooms were spotless and staff member grateful as my car is. professional and great overall experience, thank you! side note: the waiting area and bathrooms were spotless and staff members were following covid protocol. much appreciated! More

The Service was great got an oil change and a key made and they answered questions about my car everyone was nice and friendly would recommend. and they answered questions about my car everyone was nice and friendly would recommend. More

Great SERVICE I will always drive 45 miles just to come here THANKS. DENNIS, ANDY AND OF COURSE. JIM SPELLMAN Will come here again and again FAST here THANKS. DENNIS, ANDY AND OF COURSE. JIM SPELLMAN Will come here again and again FAST More

Great staff, great facility, no complaints. I’ve bought 3 vehicles here and plan on coming again when I’m ready. Service and sales are exceptional! vehicles here and plan on coming again when I’m ready. Service and sales are exceptional! More

Courteous.Friendly.Clean showroom.Clean Courteous. Friendly. Clean showroom. Clean bathrooms. Refreshments available. Nice and quiet. Very professional. Enough space for people during Courteous. Friendly. Clean showroom. Clean bathrooms. Refreshments available. Nice and quiet. Very professional. Enough space for people during Covid. I felt safe from the virus during this pandemic. Car was ready earlier than the estimated time More

Very nice and quick service, pricing is very fair and you know the work was done correctly and with oem parts. Gives a great piece of mind know the work was done correctly and with oem parts. Gives a great piece of mind More