Libertyville Lincoln Mercury

Had the airbag recall performed on my Shelby G-500 Mustang. The service manager was very competent to insure the proper was ordered, the work was done at the appointed time and the vehicle hand washed on completion! My head mechanic also speaks highly of this dealership as we have a large fleet of Ford vehicles and he uses them for parts and service.

Jamie and Pat are professional, attentive to their customers, and are definitely an asset to Libertyville Lincoln! I strongly recommend this dealership where the customer is #1.

We were greeted warmly and professionally and not "hassled" in any way. Nicky made a sincere effort to find the exact car we were looking for!

I can't say enough positive things about my salesman, Travis. From finding the vehicle that fit my needs, to getting a lease price, to speedy paperwork, to vehicle delivery he was OUTSTANDING. This was the best car purchase experience I have ever had in my 65 years. Thank you Travis.

Chuck Benkiel and Gail Roberts have always treated us as family every time we come to get a new car for our lease. We are always so comfortable with them.

The best car buying experience we had since we have been here in the US for 23 hrs. We bought several cars before fr other dealership are you guys were the best. Very upfront, honest and caring attitude. You go out of your way to help us out. Thank you very much Lbertyville Lincoln! Sincerely, ECD & RDD

There was no pressure to buy at this dealership. Steve our salesman was very helpful and answered our questions thoroughly. We were looking at other dealerships and chose Libertyville Lincoln because of their 5 star rating and great customer service. Usually the car buying experience is likened to having a root canal , but this was really a pleasant and welcomed deviation from our previous interactions when buying a new car. The whole process went smoothly from the first day we walked into the dealership to the time Steve handed me the keys and explained all the features on this new vehicle. Thank you Steve and Chuck !

I brought my 2014 Lincoln MKZ Hybrid sedan in for a recall problem. Person who I dealt with was Jamie. He explained what the recall was for and how they would handle it. He gave me a time for the work which was right on the money. He was courteous and very knowledgeable and made me feel confident that I would leave with a smile on my face, and I did.

I purchased my MKS at Libertyville Lincoln a week ago, from start to delivery it was a great experience. The selection and purchase process, well they were patient and explained everything. Delivery, took some time due to all the intimating electronics, in the end it was made pretty straight forward and usable. My sales person, Tony Holmes, was fun and enjoyable. Great people with a great product, USA made, and NOT a dime of government bail out money. Doesn't get any better than that.

This was a very good experience. Tony was a fantastic, no "high-pressure" salesman. He was very knowledgeable, friendly, and helpful. Chuck knew all of his paper work, made sure all went smoothly, and was friendly as well. The 2 of them made this one of the smoothest car deals ever!