Liccardi Ford Lincoln

Service department was friendly and service was relatively quick despite the busy waiting room. Will be back. relatively quick despite the busy waiting room. Will be back. More

I am elated with my experience at Liccardi Ford. My daughter was in need of a new car after a terrible car accident, so, my fiancé suggested I call a dealership in Virginia because he had had a good My daughter was in need of a new car after a terrible car accident, so, my fiancé suggested I call a dealership in Virginia because he had had a good experience there 3.5 years ago. After such an awful set of circumstances around the car accident I was hoping for a smooth and pleasant experience dealing with that dealership; however, they quickly fell immensely short of that expectation. I located a car I wanted to lease and spoke with a salesman; he told me that a car would be coming to their lot soon, although it did not have all the options I was looking for. I decided to consider the car with the lesser options anyway and was transferred to someone in financing. I explained to that man that we wanted our daughter to apply for a loan on her own, but her dad would co-sign for her if needed. He said my daughter's credit was too low to secure a loan on her own and would need my ex-husband to co-sign. He came back with an outrageous interest rate, an outrageous monthly payment, and relatively low allowable annual mileage on the lease, all despite a large down payment of $8,000. Then, after finding the exact car I wanted, with all the features I wanted, online, I called Liccardi. Rebecca confirmed the car's availability, and off we went. The car's sticker was several thousand dollars more but came out to $47 LESS per month than the dealership in Virginia quoted me on the car with the lesser options. Additionally, at Liccardi, my daughter qualified for the loan on her own, and we were advised that her credit score was actually 142 points HIGHER than the dealership in Virginia told us it was. For as bad as our experience was with the dealership in Virginia, it was just as amazing at Liccardi. Pablo our salesman, Sulu, the manager, and Charlie, in finance, were helpful, kind, informative, flexible, knowledgeable, and fun. Why would I give an entire background on a poor experience at one dealership only to give a good review to Liccardi? So people can understand just how devious some dealerships are. Our experience at Liccardi was phenomenal. We highly recommend them, but especially Pablo. Good luck to anyone looking to purchase or lease, but you won’t need luck if you go to Liccardi. More

I bought my mustang into Liccardi ford and dealt with Carrie she got my car in fast and at a reasonable price I do recommend Liccardi ford and Carrie Carrie she got my car in fast and at a reasonable price I do recommend Liccardi ford and Carrie More

2019 Navigator-I'm 6 hours away, but it's the color combo my wife has to have. I call a salesman and say "I understand it's a used vehicle, but please make me aware of any blemishes or issues" I sent paperwo my wife has to have. I call a salesman and say "I understand it's a used vehicle, but please make me aware of any blemishes or issues" I sent paperwork and had a meeting scheduled nearly a week ahead of time. I get there, they don't have the paperwork and the vehicle is nowhere to be seen. They added a $1,600 reconditioning fee to a vehicle I was purchasing. They tried to finish the paperwork before they even let me see the vehicle. The car was a mess, scratches on the bumper, worn tires, terrible detail job, only 1 key, alignment issues, and several other issues that should have been repaired under warranty (it's a Lincoln Dealership, do your job). They adjust the price $500 (I was surprised at that since I was 6 hours from home). I get the car home, and the windshield washer wont work... Its frozen! They topped off the washer fluid with water!! It was a horrible experience, in hindsight I should have left the vehicle there and called the 12 hour round trip a waste. FOMoCo should consider pulling the franchise. More

Paul Bonilla was exceptionally attentive. He listened to my concerns and requests, and he handled each and every item on my list. my concerns and requests, and he handled each and every item on my list. More