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Lilliston Chrysler Dodge Jeep

Millville, NJ

4.7
253 Reviews

1501 North 2nd Street

Millville, NJ

08332

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Showing 253 reviews

March 17, 2024

Appointment easy to make. Service was adequately done. Professionally trained staff. In and out in reasonable time More

by grdouglass
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stacey Lilliston
Mar 18, 2024 -

Lilliston Chrysler Dodge Jeep responded

We're glad to know you found our appointment process easy and service satisfactory at Lilliston Chrysler Dodge Jeep Ram. Thanks for your positive feedback about our professional staff and efficient timing!

March 15, 2024

Always a high level of service and support. Great dealership their service department has always treated me with kindness and respect. Have had 3 vehicle worked on there and no issues at all! More

by Lou
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Holly and Mike, Stacey Lilliston
Mar 18, 2024 -

Lilliston Chrysler Dodge Jeep responded

Lou, we're delighted to know that you've consistently received high-quality service from our team at Lilliston Chrysler Dodge Jeep Ram. Thanks for trusting us with your vehicles!

January 27, 2024

Always takes good care of our cars. Bought both there. Jimmy in sales and Holly in service are the best! Courteous, professional and honest!! More

by Beth and Joe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Holly
Jan 29, 2024 -

Lilliston Chrysler Dodge Jeep responded

Beth, we're so glad to know that Jimmy and Holly have been taking good care of your cars at Lilliston Chrysler Dodge Jeep Ram. Thanks for trusting us with your vehicles!

January 15, 2024

Lilliston takes good care of there customers and the needs for the repairs on the vehicles. More

by fdcssc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Holly, Stacey Lilliston
Jan 15, 2024 -

Lilliston Chrysler Dodge Jeep responded

Thank you for leaving Lilliston Chrysler Dodge Jeep Ram a five-star review! We appreciate your trust in our team to take excellent care of your vehicle.

January 10, 2024

I brought my vehicle in on 12/30/23 for a quick oil change. When I pulled out of the service area, my traction light came on. The next day my engine light came on. I returned to the Service Center on 1 More

by Gwendolyn Glenn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Stacey Lilliston
Jan 10, 2024 -

Lilliston Chrysler Dodge Jeep responded

Gwendolyn, I'm sorry to hear about your experience. It's concerning that you've had these issues following a routine service with us, and we certainly want to look into this further for you. We strive for transparency in all our services, and it seems like there may have been some misunderstanding here. Please reach out so we can discuss the details of what happened directly - thank you. Scott Hulbert - Service Manager - 8565060927

December 31, 2023

Offers express service. Clean waiting area. Quick check in. Turn around time a bit longer than expected More

by Terrilewis2712
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Holly
Jan 02, 2024 -

Lilliston Chrysler Dodge Jeep responded

We're glad to know you found our check-in prompt and waiting area clean at Lilliston Chrysler Dodge Jeep Ram! We appreciate your feedback about the turnaround time and will keep it in mind as we work to improve our efficiency. Thanks for the review! Scott Hulbert - Service Manager - 8565060927

December 18, 2023

Holly and the staff of Lilliston Chrysler jeep ram are very friendly and knowledgeable they always give great service and get the job done More

by BigfootMA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Holly
Dec 18, 2023 -

Lilliston Chrysler Dodge Jeep responded

We're glad to know that you had a great experience with Holly and our team at Lilliston Chrysler Dodge Jeep Ram. We strive for excellent service, so your feedback is much appreciated!

December 15, 2023

Very helpful, not pushy whatsoever and the sales person (Paul) was very knowledgeable. The one question where he wasn’t 100% sure, he went and asked for the info. He did not try to give me a BS answer. I More

by Hqs79
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul Manganaro
December 13, 2023

The assistant service manager (Mike Bucca )always puts customer first .I don't ever complain about the work they do and again I have been a customer for about 19 plus years. More

by lopezjc57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stacey Lilliston
Dec 13, 2023 -

Lilliston Chrysler Dodge Jeep responded

We're so glad to know that Mike and our team at Lilliston Chrysler Dodge Jeep Ram have been able to provide you with top-notch service for nearly two decades! Thanks for being a loyal customer, we appreciate your support.

December 06, 2023

Did not expect to sit there for three hours. When I first scheduled, I was told it would take roughly an hour when I got my vehicle. The paper was still on the floor on the seat, plastic wrap an More

by Reddog12g
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stacey Lilliston
Dec 06, 2023 -

Lilliston Chrysler Dodge Jeep responded

We appreciate your feedback and apologize for the longer-than-expected wait time at Lilliston Chrysler Dodge Jeep Ram. We'll work on improving our efficiency, as well as ensuring vehicles are thoroughly cleaned before delivery. Thank you for bringing this to our attention!

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