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Lilliston Ford Inc.

Vineland, NJ

Overview
Reviews
Vehicles
4.6
242 Reviews
Call Dealership (856) 462-0937

833 N Delsea Dr.

Vineland, NJ

08360

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Showing 242 reviews

November 16, 2023

Had a recall that needed to be addressed. Every part of the experience was smooth and seamless. More

by vinvec
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabrielle
Report | Print
Nov 17, 2023 -

Lilliston Ford Inc. responded

Thanks for putting your trust in the team at Lilliston Ford to handle your recall! We wish you a smooth and safe ride ahead!

Helpful
November 15, 2023

I always bring my vehicle in to the dealership for servicing. I always have to wait but I always bring a book or two in to read. Today I finished the one I have been reading and started another. More

by gardengate3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha
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Nov 16, 2023 -

Lilliston Ford Inc. responded

We appreciate your patience and loyalty to our service department at Lilliston Ford. It's great that you make the most of your time with a good book! Thanks for sharing this positive review, happy reading on your next visit!

Helpful
November 11, 2023

Everything was awesome. And Jacob was awesome . I would come back again . It was a great experience More

by Bonnie.owens
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob
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Nov 13, 2023 -

Lilliston Ford Inc. responded

Bonnie, we're delighted to know that Jacob and the team at Lilliston Ford provided you with an awesome experience! We look forward to welcoming you back in the future.

Nov 14, 2023 -

Bonnie.owens responded

Great experience

Helpful
November 10, 2023

Service was prompt On time Everything was done to my satisfaction and at a reasonable price More

by bkberniek
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha
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Nov 10, 2023 -

Lilliston Ford Inc. responded

Thank you for reviewing Lilliston Ford! It was so kind of you to share your experience!

Helpful
November 09, 2023

Sales experience was excellent. I had a couple issues due to miscommunication but all in all everything was or is being resolved. Bruce Tim and Marty were excellent More

by Timk2024
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marty Bruce and Tim
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Nov 14, 2023 -

Lilliston Ford Inc. responded

We appreciate your feedback and are glad to know that Bruce, Tim, and Marty provided great service. We apologize for any communication issues you encountered working with us and will certainly address this with our team. If there is anything more we can do to assist you, please contact me directly. Best, David Nelson - General Sales Manager - 856-691-2020

Helpful
November 02, 2023

Bruce worked to obtain the vehicle I wanted, and was very helpful in setting up Ford Pass and syncing my phone to the vehicle. The process was quite easy. And Tim handled the financial transactions, making i More

by Karl
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bruce Hayes, Tim Carragher
Report | Print
Nov 02, 2023 -

Lilliston Ford Inc. responded

Karl, it's great to know that Bruce and Tim made your experience at Lilliston Ford smooth and easy. We're glad you found the vehicle you wanted! Thanks for sharing this positive feedback.

Helpful
October 30, 2023

Friendly, prompt service, clear instructions. Good experience. Thank you very much. Yadda yadda yadda yadda More

by daniel.d
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob snelwood
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Oct 31, 2023 -

Lilliston Ford Inc. responded

We are honored to receive your support, Daniel. Thank you! - Lilliston Ford Team

Helpful
October 20, 2023

Excellent customer service and always very pleasant to deal with. Very difficult situation with my car that they handled with expert professionalism. More

by Jeff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabrielle and Maria
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Oct 20, 2023 -

Lilliston Ford Inc. responded

Jeff, we're glad to know our team at Lilliston Ford was able to assist you with your car situation. We always aim for top-notch customer service and professionalism. Thanks for the feedback!

Helpful
October 18, 2023

Great experience at Lilliston Ford. Gabrelle kept me informed every step of the way during my service appointment. More

by bluebox54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabrelle
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Oct 19, 2023 -

Lilliston Ford Inc. responded

We're glad to know that Gabrelle kept you updated during your service appointment at Lilliston Ford! Thanks for sharing this great experience with us!

Helpful
October 15, 2023

Great service always has the latest information in regards to the vehicle. Also let you know what u will need next time. More

by Steve Mal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lynda
Report | Print
Oct 16, 2023 -

Lilliston Ford Inc. responded

Steve, we're glad to know you appreciate our proactive approach at Lilliston Ford. We always aim to keep our customers informed about their vehicles. Thanks for the positive feedback!

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