Lincoln of Cincinnati

There is always someone to greet me with a smile when I pull in. Always carry on great conversation with everyone there. They make sure the waiting room is accommodating or if the service will take longe pull in. Always carry on great conversation with everyone there. They make sure the waiting room is accommodating or if the service will take longer there is always Gary to take back home or to work. I am always explained about anything that is needed to be taken care of with my car before they actually do the work. They take the time to explain any detail when I ask questions. My car is well taken care of and in a timely manner. I have been going to Lincoln since 1999 just because of the service department! More

I have worked with the people at this dealership for over 20 years. I trust them implicitly to get me the best deal for the car I want. Everyone is so friendly and you see the same faces every time you vis 20 years. I trust them implicitly to get me the best deal for the car I want. Everyone is so friendly and you see the same faces every time you visit, whether it is to lease, purchase or have service completed! This is the best team and I wouldn't dream of going anywhere else! More

The employees of this facility are always polite and respectful. The facility is neat, comfortable and accomodating. I always bring paperwork to do while I wait for my vehicle and the workstations pro respectful. The facility is neat, comfortable and accomodating. I always bring paperwork to do while I wait for my vehicle and the workstations provided offer the privacy and silence I need. I am always given an accurate estimate of the time and cost involved for the day's service visit. I am more than willing to travel across town to this facility-it is well worth it. More

I have purchased Lincolns from them for 10+ years always an outstanding experience. Great people.Top notch service. Very good reliable product. Leasing Mgr. and Service advisor go beyond what is expected. an outstanding experience. Great people.Top notch service. Very good reliable product. Leasing Mgr. and Service advisor go beyond what is expected. More

The staff was very helpful, friendly and responsive, making sure that I was informed of the length of time expected and making me comfortable with a private space to work while I waited. making sure that I was informed of the length of time expected and making me comfortable with a private space to work while I waited. More

I have never had a bad service experience at this dealership. The staff is very friendly and keeps me informed about what is going on with the work being performed on my vehicle. I usually wait at dealership. The staff is very friendly and keeps me informed about what is going on with the work being performed on my vehicle. I usually wait at the dealership while the vehicle is serviced and I love being able to have computer access in their business center. The facility is always clean and they even offer free beverages while you wait. This time I had a coupon for a battery and the battery test revealed a new battery was needed. Unfortunately they didn't have the one in stock that the coupon covered, but the service advisor was able to offer a discount on the more expensive battery they installed. One of my pet peeves is tires not being balanced perfectly and the technician nailed it. More

Great service, very happy, service with a smile and willing to understand my needs within a timely manner! Couldn't ask for a better team to work with!!! willing to understand my needs within a timely manner! Couldn't ask for a better team to work with!!! More

The service department at Montgomery Lincoln is exceptional because they work hard to make sure the customer is satisfied. The employees at Montgomery Lincoln are all friendly and very professional exceptional because they work hard to make sure the customer is satisfied. The employees at Montgomery Lincoln are all friendly and very professional. More

As always the service provided by Montgomery Lincoln is outstanding. All the employees I have dealt with are always so very friendly and demonstrate a high level of professionalism. Roger Henson always mak outstanding. All the employees I have dealt with are always so very friendly and demonstrate a high level of professionalism. Roger Henson always makes sure that I am completely satisfied. He took the time today to resync my phone to the car because they had just completed a software update. He always makes scheduling very convenient for me and arranges for shuttle service in a timely fashion. The shuttle driver Gary is always so very courteous and friendly. Kayla the greeter/cashier is always ready with a smile in greeting customers. I enjoy doing business with Montgomery Lincoln. They make the sales/service aspect of owning a Lincoln a very pleasurable experience. Tony Cardinal --- A very satisfied Montgomery Lincoln customer. More

Ricky and the crew at the dealership made this a great car buying experience. I will not hesitate to recommend this dealership to anyone. The sincere, straightforward approach taken by Ricky and Doug was car buying experience. I will not hesitate to recommend this dealership to anyone. The sincere, straightforward approach taken by Ricky and Doug was greatly appreciated. We will be back. More