Back

Lincoln of Coconut Creek

Coconut Creek, FL

4.4
215 Reviews

5601 W Sample Rd

Coconut Creek, FL

33073

Directions

By Type

215 Reviews of Lincoln of Coconut Creek

September 10, 2023

I felt very welcome. Excellent service. Very helpful and very pleasant. Offered me water snacks explain to me how to get discounts how to make monthly payments if I was a More

by MARILYNTHOMA489
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Santos Diaz
Sep 10, 2023 -

Lincoln of Coconut Creek responded

Thank you, Marilyn! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Lincoln of Coconut Creek. Sincerely, Michael Crowley General Manager Lincoln of Coconut Creek Mike@lincolnofcc.com

September 09, 2023

My service advisor Fernando is great! He sets up my car services and makes it easy for me . Loaner car and pick up go smoothly. He keeps me up to date with the progress of my car. T More

by THECINSTER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Sep 10, 2023 -

Lincoln of Coconut Creek responded

Thank you for taking the time to share your thoughts on working with Fernando and our team. We're glad to hear we delivered such a great experience! Sincerely, Michael Crowley General Manager Lincoln of Coconut Creek Mike@lincolnofcc.com

September 08, 2023

The service was quick and the service representative was polite and respectful. I was able to get done what I ask at a reasonable time frame. More

by JOHNNYOLBEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Santos and Fernando
Sep 10, 2023 -

Lincoln of Coconut Creek responded

Thanks for sharing about your experience with Lincoln of Coconut Creek. We appreciate your business and hope to see you again soon! Sincerely, Michael Crowley General Manager Lincoln of Coconut Creek Mike@lincolnofcc.com

September 08, 2023

Service appointment scheduling efficient, happy they supplied Lyft transportation after drop off and for pickup. Repairs completed in a timely manner, service writer Santos professional and courteous. More

by JSMITH5397
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Advisor
Sep 10, 2023 -

Lincoln of Coconut Creek responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Sincerely, Michael Crowley General Manager Lincoln of Coconut Creek Mike@lincolnofcc.com

September 07, 2023

Carlos Santos went far and above to get this done as did Fernando doyle in the service dept More

by ALMEIDAG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
fernando doyle, Carlos Santos, Goldbert Burton
Sep 08, 2023 -

Lincoln of Coconut Creek responded

Thank you so much for your kind words for Carlos, and for taking the time to leave us this wonderful feedback! Sincerely, Michael Crowley General Manager Lincoln of Coconut Creek Mike@lincolnofcc.com

September 07, 2023

Marvin was excellent and Carlos was phenomenal I hope next time I can lease the aviator More

by THEARIAS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marvin Saunders
Sep 08, 2023 -

Lincoln of Coconut Creek responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Lincoln of Coconut Creek are glad to have you as a customer. Sincerely, Michael Crowley General Manager Lincoln of Coconut Creek Mike@lincolnofcc.com

September 07, 2023

Working with McArthur was a real pleasure. He was professional, very nice, courteous and knew his stuff. Great experience! More

by JAVFREIXA
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carlos Santos, Gary Wertman, McArthur Victor
Sep 08, 2023 -

Lincoln of Coconut Creek responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Lincoln of Coconut Creek. Sincerely, Michael Crowley General Manager Lincoln of Coconut Creek Mike@lincolnofcc.com

September 06, 2023

My experience with Fernando has been excellent. He is very good about keeping in touch with me, as it relates to the service of my vehicle. I appreciate the shuttle service also. More

by Jon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fernando Pereira
Sep 07, 2023 -

Lincoln of Coconut Creek responded

Thank you, Jon, for your business and this review. We're happy to hear that Fernando and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Sincerely, Michael Crowley General Manager Lincoln of Coconut Creek Mike@lincolnofcc.com

September 06, 2023

Dominic in service is excellent. Stays on top of things Makes sure he always gets back to us More

by rdav51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dominic. Service
Sep 07, 2023 -

Lincoln of Coconut Creek responded

Thank you so much for your excellent review! We are so glad that Dominic had the opportunity to work with you, and we are thrilled that you found your experience with us here at Lincoln of Coconut Creek to be a positive one. Please don't hesitate to reach out if you need anything else. Sincerely, Michael Crowley General Manager Lincoln of Coconut Creek Mike@lincolnofcc.com

September 03, 2023

Did not get a loaner car Was told I would have one in 4 hours or next morning by the latest Waited all morning for the call which never happened When I called finally, I was told their was 4 people wai More

by rob.weitzner
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Gary Wertman, Gabriel Rucco
Sep 08, 2023 -

Lincoln of Coconut Creek responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, Rob, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Customer Experience Manager Lincoln of Coconut Creek Knairn@lincolnofcc.com