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Lincoln of Cutler Bay

Miami, FL

4.3
210 Reviews
At our showroom, we believe that the customer is right. We want to help you find a new or used Lincoln model that you can drive off our lot with confidence and pride. That is why we maintain a large inventory at all times. Our commitment to you does not end when you buy your vehicle, either. We have the staff, facility, and knowledge to take care of your Lincoln. From regular service to large repairs, you can trust us to do the job the first time. Our goal is to make sure you have a good time buying your new or used Lincoln from us. To help achieve it, we employ a friendly and professional staff to help you every step of the way. You can expect to be greeted with a smile when you stop by our lot. A member of our team will show you the models you are interested in and can arrange for you to take some test drives. Once you have found your dream Lincoln for life in Hialeah and Kendall, our finance professionals will work with you to find a way to fit it into your budget. No matter what your vehicle needs are, we want to help. Get in touch with us today online or over the phone. Better yet, stop by for a visit. We are ready and willing to answer questions about the different models in the Lincoln lineup, our current incentives, and our service specials. You can also take advantage of our user-friendly site to get more information if you would like before you make the trip. We understand how busy you are, and that is why we strive to make buying and servicing a vehicle as quick and painless as possible. Be sure to check out our new and used models, our service and parts center, and our finance options.
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11020 SW 186th St

Miami, FL

33157

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Showing 210 reviews

July 15, 2024

Absolute great serving and sales team. The sales process was smooth, efficient and the sales associate was very knowledgeable and friendly More

by mark.jannone
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jesus Roque Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Roberto Hernandez
Jul 17, 2024 -

Lincoln of Cutler Bay responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! At Lincoln of Cutler Bay (11373), we value our customers and we look forward to seeing you on your next visit. Take care!

July 10, 2024

I brought my car in for service. The service advisor, Andres, immediately scanned my vehicle into the system, reviewed my concerns, and took the car into the service work area. I was More

by Ayiti01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicolas Cedric Craan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andres Ponce De Leon
Jul 12, 2024 -

Lincoln of Cutler Bay responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Lincoln of Cutler Bay (11373)! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

July 09, 2024

My experience was quite good. They went above and beyond what I have expected them to do. More

by eric171w59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andres Ponce De Leon
Jul 10, 2024 -

Lincoln of Cutler Bay responded

Hi, thank you for leaving such a great review and high star rating. We hope to be of service to you again! Take care!

July 05, 2024

Jean Pierre was excellent, as were those who helped me with financing & insurance were confident, competent & cordial. A totally good experience’ More

by patriciaireland2
Sales Price Transparency
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jesus Roque Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jean-Pierre Colimon
Jul 07, 2024 -

Lincoln of Cutler Bay responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

Jul 07, 2024 -

patriciaireland2 responded

Thank you for having such a sales agent as Jean-Pierre! This was my first experience buying a car for myself, and Jean Pierre’s knowledge and patience with me was so very welcome.

Jul 07, 2024 -

patriciaireland2 responded

Thank you for having a sales agent like Jean-Pierre! This was my first experience buying a car by myself, and Jean-Pierre’s knowledge and patience with me was so very welcome

July 01, 2024

excellent treatment and quality of services, manager Cristian is the best, also a recognition to Danny Oropesa More

by aly6506
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jesus Roque Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cristian Pérez y Danny oropesa
Jul 02, 2024 -

Lincoln of Cutler Bay responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Please let us know if there is ever anything else we can do for you! Safe travels!

June 30, 2024

Service department needs to pay more attention to customer and also be more courtesy with customers More

by ARMAVA2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yolanda Guerrero, Rolando Pedraja Jr
Jul 01, 2024 -

Lincoln of Cutler Bay responded

Hello, we appreciate you taking the time to leave us this feedback. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

June 28, 2024

Yolanda and the whole team at Lincoln of Cutler Bay facilitates and follows through with whatever we need. I recommend the Corsair and the service and sales team. Thank you! More

by lupsnav
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karen Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Yolanda Guerrero
June 27, 2024

Excellent service agent Andres who took care of my Aviator and demonstrated to me that a problem not solved by other dealers was solved by this one in Cutler bay reason because I suggest you consider More

by MANDINIV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andres in Service dept telephone +1 (786) 494-7426
Jun 29, 2024 -

Lincoln of Cutler Bay responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! We hope to be of service to you again! Take care!

June 17, 2024

What else can I say but “Thank You! ” Always a great experience with the team! Will has a team of all-stars in service! More

by JORGELMENDEZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William J Hallstrom
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Yeti and Andres , Yolanda Guerrero, Roberto Hernandez
Jun 18, 2024 -

Lincoln of Cutler Bay responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Please let us know if there is ever anything else we can do for you! Safe travels!

June 03, 2024

Service was great and quick! My service advisor was a great communicator. Thank you very Much! More

by angelica.baezroman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andres Ponce
Jun 07, 2024 -

Lincoln of Cutler Bay responded

Hi Angelica, thank you for taking the time to leave us your response to our staff's outstanding customer service! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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