Jesus Roque Perez

WARNING: Stay far away from this dealership. This was by far the worst car-buying experience I have ever had. I was sold a vehicle with serious issues that should have been caught long before This was by far the worst car-buying experience I have ever had. I was sold a vehicle with serious issues that should have been caught long before it was put on the lot. The car had multiple safety concerns, tires worn down to approximately 1/32” tread, and a broken door handle. Based on the condition of the vehicle, I seriously question whether any meaningful multi-point inspection was ever performed. Nearly everything I was told during the sales process turned out to be inaccurate or misleading. Once the paperwork was signed, the customer service completely disappeared. I have spent over three weeks trying to get these issues addressed. I’ve called repeatedly, left messages, spoken with multiple employees, and have been given excuse after excuse. Calls aren’t returned, promises aren’t kept, and no one seems willing to take ownership of the situation. This dealership was quick to take my money but has shown no interest in standing behind the vehicle they sold me. The lack of honesty, accountability, and concern for customer safety is unacceptable. If you’re considering buying a vehicle here, I strongly recommend taking your business elsewhere and having any vehicle independently inspected before signing anything. Based on my experience, I would never purchase from this dealership again and would not recommend it to anyone. More

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Son muy amables y profesionales los recomiendo estuve muy a gusto con ustedes gracias por su buen servicio a gusto con ustedes gracias por su buen servicio More

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Poor Customer Service! We agreed upon terms, and I provided a deposit in good faith to secure the vehicle. Sales staff assured me that the transaction would be completed be We agreed upon terms, and I provided a deposit in good faith to secure the vehicle. Sales staff assured me that the transaction would be completed before the end of the day. Based on those representations, I moved forward confidently, expecting the vehicle to be secured and the deal finalized. However, not only was my credit run unnecessarily and prematurely, but I was subsequently informed that the vehicle had been sold to another party. I was told that a manager failed to verify that a deposit had already been placed on the unit before allowing it to be sold elsewhere. This situation reflects a breakdown in internal communication and managerial oversight. This is both unprofessional and unacceptable. It resulted in a needless hard inquiry on my credit report and a complete waste of my time. More

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Excellent customer service from Adam Afzali ! My sales associate to the store manager, Finance manager, Insurance. Purchase was a Lincoln Corsair delivered with a red bow and a 📸. Outstandin My sales associate to the store manager, Finance manager, Insurance. Purchase was a Lincoln Corsair delivered with a red bow and a 📸. Outstanding dealership. Highly recommended More

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Be careful when signing, Fraudulent deals, tell you something different to what you sign. Dissatisfied something different to what you sign. Dissatisfied More

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Es mi segundo carro con ellos nada q ver con el anterior mal carro todo le suena, la atención y la experiencia fatal , no resuelven nada, hablas con las personas encargadas y siempre dicen voy a averiguar a mal carro todo le suena, la atención y la experiencia fatal , no resuelven nada, hablas con las personas encargadas y siempre dicen voy a averiguar a preguntar y nada . DECEPCIÓN TOTAL ESTÁ VEZ More

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The car I bought A/C went out, and all the lights came on the dash. And the windows don't work except the driver's side. on the dash. And the windows don't work except the driver's side. More

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I just got a 2019 Lincoln Navigator for over 40,000 dollars. Transmission went the next day .very sad, been in the shop for over 10 days, still don't have it back. dollars. Transmission went the next day .very sad, been in the shop for over 10 days, still don't have it back. More

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Everything about this place was a red flag from when the salesman said i couldn’t test drive it. After getting the car they don’t want to help fixing it even when i offered to pay. Stay away! Red flags are salesman said i couldn’t test drive it. After getting the car they don’t want to help fixing it even when i offered to pay. Stay away! Red flags are there More

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DO NOT BUY USED CARS FROM THIS DEALERSHIP! !! I bought a used car from them and all they did was make it look nice but there was a plethora of issues from transmission problems to leaks in mult !! I bought a used car from them and all they did was make it look nice but there was a plethora of issues from transmission problems to leaks in multiple different areas. Now to fix it i have to pay more than what the car's worth. When I went there I was there from 6pm till near midnight. It was horrible. If your looking for a used car go somewhere else DO NOT GO HERE!! More

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