Lincoln of Troy

Wonderful service and great people I have been coming to this dealership for several years. The last two times, Jerry Burnard has worked with us to get the car I want. The process has I have been coming to this dealership for several years. The last two times, Jerry Burnard has worked with us to get the car I want. The process has been quick and easy. As well, the maintenance staff and our rep is great. More

Jerry exceeded by expectations! My local dealer could not find the car I was looking for, but Jerry was able to locate one. He was very knowledgable and helpful in making my out-of-s My local dealer could not find the car I was looking for, but Jerry was able to locate one. He was very knowledgable and helpful in making my out-of-state purchase as easy as possible. I love my Lincoln MKZ AWD. More

I love my Lincoln and Lincoln of Troy Shopping for a new car for a woman can sometimes be a challenge and not often a pleasant one at that. I went to Lincoln of Troy and immediately felt Shopping for a new car for a woman can sometimes be a challenge and not often a pleasant one at that. I went to Lincoln of Troy and immediately felt like part of the family. I was treated very warmly and professionally from the onset and had the best experience obtaining my first lease car. From the moment I walked in the door and was greated to meeting my salesperson Karl Keck who was great, I was impressed with the friendly, knowledgeable, and professional staff. I test drove a couple models and then got down to the serious buisiness of leasing where I never felt at a disavantage. The dealership worked to make the deal and stay within my budget. Their attitude, fairness, and desire to make me a customer resulted in me picking up my new MKC the next day. It was an excellent experience and will definately go back again. More

Quality Service I had been to a number of dealerships looking for a new car. Sadly to say this was the only one that acknowledged me when I walked in the door, the o I had been to a number of dealerships looking for a new car. Sadly to say this was the only one that acknowledged me when I walked in the door, the only dealership in which I did not have to ask for help to buy a new car! And there it started with what was the finest of service that I have yet to experience when buying a new car. From the sales representative, Karl, to the receptionist, all were top notch in providing an environment in which I got to buy a car. I highly recommend Lincoln of Troy to anyone who is looking to be treated with genuine respect and care. More

Great car buying expreiance! I recently leased my third Lincoln, from Andy Elrod at Lincoln of Troy, they call it a red carpet lease and that is an understatement. The staff at L I recently leased my third Lincoln, from Andy Elrod at Lincoln of Troy, they call it a red carpet lease and that is an understatement. The staff at Lincoln of Troy is top notch from the receptionist to the service techs and everyone in between. I have purchased or leased many cars in my life time and I must say I have never been treated as well as I have at Lincoln of Troy. When it comes to sales, Andy Elrod, is the best! He will go the extra mile to make sure that you get the best possible deal available, it's been a real pleasure doing business with him. Ron Galli More

THE GREATEST I would like to say everyone was so helpful, Ryan our salesmen was so nice and great to talk with. I will always recommend them to everyone. Elizabet I would like to say everyone was so helpful, Ryan our salesmen was so nice and great to talk with. I will always recommend them to everyone. Elizabeth was wonderful. I really love my car and the dealership. More

Awesome dealer! Our second MKX lease with Doug Stolz at Lincoln of Troy. Great deal, fun and easy experience, too! We think Doug is the most professional, pleasant sa Our second MKX lease with Doug Stolz at Lincoln of Troy. Great deal, fun and easy experience, too! We think Doug is the most professional, pleasant sales associate we've ever dealt with. HIGHLY recommended!!! More

New Car Elie was very friendly and helpful, and help me make my decision when I need it, he was a great help. I would recommend him in a dealership to everyon Elie was very friendly and helpful, and help me make my decision when I need it, he was a great help. I would recommend him in a dealership to everyone I know was looking for Lincoln More

Quality begins with the sales person I'm convinced that the impression the sales person makes sets the "perception" that the customer develops for the entire dealership. Mark Nikprelaj w I'm convinced that the impression the sales person makes sets the "perception" that the customer develops for the entire dealership. Mark Nikprelaj was great from our first visit through the delivery of our new MKX. Thanks Mark for the great experience and thanks to all at this wonderful dealership! More

MKC purchase If my recent experience with Lincoln of Troy is an indication of how they are going to service my new car in the future I will be extremely happy. Ste If my recent experience with Lincoln of Troy is an indication of how they are going to service my new car in the future I will be extremely happy. Steve Dutcher was very helpful plus he asked Kathy Bowe to repair a broken trunk lift on my MKT. Also arranged for a loaner. My husband recently died so this was a brand new experience for me. I needed a dealer who would make car ownership easy and convenient for me. I feel confident that Lincoln of Troy is that dealership. I do know from previous experience that Kathy Bowe is a remarkable service advisor. She is the reason I felt so comfortable going to this dealership in the first place. Steve has been more than great walking me through all this very new steps in car ownership. More