
Lindsay Acura
Columbus, OH
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New car purchase. We received a flyer in the mail stating that we could get 125% black book for our trade PLUS .9% interest on our financing. (the flyer was from Lindsa We received a flyer in the mail stating that we could get 125% black book for our trade PLUS .9% interest on our financing. (the flyer was from Lindsay Acura not Acura or some other 3rd party) Immediately they stated that that was not true. Apparently the PLUS was not true. You could have one or the other not both. Needless to say we called BS on that kind of advertising and left. We don't care much for FALSE ADVERTISING. The following day we went to Columbus Acura and got a fabulous deal on our trade in as well as a terrific price on the 2015 MDX we purchased. Lindsay could only offer 2.9% interest even though we have a fabulous credit rating. Columbus Acura gave us 1.9% interest. More
The Sales Consultant Makes All the Difference!!! When I walked into Lindsay Acura Sat, Nov.29, with my adult son ,I had no intention of buying a new car let alone leasing a new car. I knew exactly When I walked into Lindsay Acura Sat, Nov.29, with my adult son ,I had no intention of buying a new car let alone leasing a new car. I knew exactly what I wanted and there was no changing my mind. After 4.5 hrs, my son and I left there leasing a brand new Acura RDX. I can only attribute this to my fantastic, honest and informative Sales Consultant, Chris Capuano. He went into great detail about the pros and cons of buying vs. leasing. After I had all the data, I ended up trading my vehicle for a 2015 RDX. Chris stayed well over closing time to make sure I was comfortable in the vehicle and helped me program and sync data. I actually cut it short because I felt badly keeping him there so late. I made an appt. with him to come back on Mon. Dec 1, and after 2 hrs, I felt like I had owned the car for years. That is what I call Supreme Customer Service!!!!!!!!! More
Dream Truck Financed Today!!!! Lindsay Acura financed my dream truck today!!!! Thank you Lindsay for serving those of us without perfect credit. I love my truck! What a miracle! Lindsay Acura financed my dream truck today!!!! Thank you Lindsay for serving those of us without perfect credit. I love my truck! What a miracle! More
2015 Worst Thanksgiving ever Bought a new defective car from Lindsay Acura Columbus. Terrible people and customer service. Worst Thanksgiving ever. 11/26/2015 It's the third time Bought a new defective car from Lindsay Acura Columbus. Terrible people and customer service. Worst Thanksgiving ever. 11/26/2015 It's the third time I took my car there. After being confronted and surrounded by three guys and pushed by a tall and strong 'manager' (not know this guy before) in light green shirt. I felt threatened and I stepped out immediately and called the police. Maybe I shouldn't go there. They looked into my eyes and told me to "think about your wife and kids". I was confused and felt threatened by these words. Given the confrontation, the police later told me after talking to them they refused to offer the repair. Sorry Lindsay. I am total panic and can't focus on anythig. I am going to a doctor for help. 11/17/2015 I can't exercise my unalienable rights of speech on Google review, please search on youtube: God bless America. Cheap Auto-Cracking Side Mirror 2015 Acura RDX AWD From Lindsay Acura Columbus 2015 Acura RDX AWD terrible quality and customer experience Lindsay Acura Columbus 10/17/2015 2015 Acura RDX AWD. Inferior rearview camera quality, unclear in the day time and barely see anything at night. Maybe this is only my car? Suspension is very stiff. Very bumpy on highway. Unfortunately, they didn't even give us time to test drive on it until I paid the car. The sound quality is terrible. Subwoofer no sound! I hope this is only to my car. Thank you Lindsay being special to me. The price is ridiculous. They told me a number to attract me there and added another 2k to force me make a decision. I regretted I did the wrong thing. Terrible terrible experience. More
Great! Lindsey is not only a great place to buy a vehicle but the costumer service is excellent and a rare find in today's day in age. Most car dealerships a Lindsey is not only a great place to buy a vehicle but the costumer service is excellent and a rare find in today's day in age. Most car dealerships are only looking to sell a car but our experience was quite pleasurable. They helped us find the best car for our family with NO pressure to buy! Kindness goes a long way!! Great job Mr. Dailey! More
Outstanding Customer Care My experience with Lindsay Acura has been nothing less than Outstanding. I have had outstanding customer care from the Sales Department and the Servi My experience with Lindsay Acura has been nothing less than Outstanding. I have had outstanding customer care from the Sales Department and the Service Department since I purchased my first car from Lindsey Acura a few years ago. Gary Hilton, an awesome Sales Consultant, assisted me in my first Acura purchase, TSX. He is a super nice person, incredibly knowledgeable about the vehicles, and was very attentive to my car buying needs. He explained all the benefits of owning an Acura and the value they retain. I simply loved the car that he showed me, along with all of the features it had. He even helped me set up my Hands-Free Telephone Calling feature, which was an important feature for me to have. After purchasing my new car, he promised he would keep in touch with me, and he has kept his promise. Even now, I receive emails from him to see if my needs have changed and to let me know of any upcoming special events taking place. Thank you Gary Hilton! I recently returned to Lindsey Acura to purchase my second vehicle, TL. Gary was on vacation, so Frank Garcia was the Sales Specialist that provided me another awesome experience. I was truly impressed with his enthusiasm, humor, and knowledge of the vehicle that I purchased. He made me and my husband feel as if he’d known us for years. He also made certain that everything about my new car was in impeccable condition, and if he didn’t feel that it was right, he made arrangements for it to be taken care of as soon as possible. Thank you Frank Garcia! I feel like I could say a million wonderful things about my experiences with Lindsey Acura, but the one most memorable is the exceptional customer care that I’ve received. It does not go unnoticed when someone takes pride in making sure that their customers are happy. MaryH. - 11/11/14 Columbus, Ohio More
new car Worked with frank garcia on the lease of a new ILX. Mr garcia was eager and willing to take me out in several different models. Gave me positive feedb Worked with frank garcia on the lease of a new ILX. Mr garcia was eager and willing to take me out in several different models. Gave me positive feedback on all acura models. Answered all my questions without hesitation. Will refer him to others interested in purchasing a vehicle. More
Superb Operation that Earned My Respect and Business ! Five Stars Operation!! Great experience! Gary Hilton our facilitator made purchasing our new 2011 Lexus LS460 so smooth and all details were complete Five Stars Operation!! Great experience! Gary Hilton our facilitator made purchasing our new 2011 Lexus LS460 so smooth and all details were completed on time and as expected! I appreciated his follow up and our trip to Ohio from Brevard NC went smoothly with the Lexus completely ready to go. As a retired military Major I appreciated honesty and attention to detail and Gary Hilton's professionalism came through with flying colors. As a Acura RL owner for the last 10 years I was a little concerned about the trade of my 2004 RL but I am extremely happy with the Lexus LS 460 and will definitely search out Mr. Hilton when I am ready to get a new Acura RLX in 5 years! Great Acura dealership to do business with from Management to the folks working on the floor and on the phones who were extremely polite and courteous! Thanks again Mr. Gary. Hilton!! George Barrett Major Retired More
Exemplary Customer Service I'm completely satisfied with the service I recieved at Lindsay Acura. Eric McKee was a friendly, knowledgable and no-pressure salesperson. Also, Mitc I'm completely satisfied with the service I recieved at Lindsay Acura. Eric McKee was a friendly, knowledgable and no-pressure salesperson. Also, Mitch (in finance) and Manager Tom Kenworthy went above and beyond to ensure I was able to get the vehicle I wanted. I'm very happy with my purchase and definitely recommend this dealership. More
Excellent and prompt pre-owned vehicle purchase Salesman Charlie Davis and the finance department provided an excellent deal on a pre-owned vehicle; the vehicle was exactly as described on their web Salesman Charlie Davis and the finance department provided an excellent deal on a pre-owned vehicle; the vehicle was exactly as described on their website; we were quickly approved (despite having less than stellar credit), and driving home in our new vehicle in a short amount of time. More