Lindsay Chevrolet

Friendly and fun Lindsay is the best she takes time to help you from start to finish l would not buy a car from anywhere or with any one but Lindsay the best salesp Lindsay is the best she takes time to help you from start to finish l would not buy a car from anywhere or with any one but Lindsay the best salesperson More

Awful Experience Thoroughly disappointed in this dealership. It started with poor customer service through emails. Not only was it difficult to get a response but Thoroughly disappointed in this dealership. It started with poor customer service through emails. Not only was it difficult to get a response but when i did receive one, my questions were not even answered. After a few emails back and forth, the saleswoman kept urging me to come in to see the car. I told her i would have to drive 4 plus hours just to do that, however, i was willing if we could agree on a price. After a couple of more emails we had agreed on a ballpark price so i felt it was ok to take the drive. Wendy set up a '5-Star Reservation' for me for the following day. Hours before i would be taking the drive, i emailed the saleswoman (and also cc'd the GM, Paul) just to make sure all was well and we were all on the same page. The saleswoman wrote back "yes, looking forward to meeting you at your reservation time!". 60 minutes later, i get another email from the saleswoman stating that they just sold the vehicle! WHAT?? I still have not received any answers from this situation from the GM. (who i have emailed 3x with no response) Wendy, then tells me she could bring in the same vehicle but this one would be $5,000 more than the same exact one they just sold. 100% unprofessional and total disregard for customers respect and time. I would encourage others NOT to give business to this dealership. (and this is the abbreviated version of my experience with them...the specific details make it worse!) More

Service Department Service got my vehicle in on the same day addressed my concerns and made repairs quickly after the parts arrived. Very nice and clean Deakership. Service got my vehicle in on the same day addressed my concerns and made repairs quickly after the parts arrived. Very nice and clean Deakership. More

2018 Colorado Went looking to test drive but met up with Chiny, the salesman who took me on a test drive and gave me a good deal. I had already obtained financing Went looking to test drive but met up with Chiny, the salesman who took me on a test drive and gave me a good deal. I had already obtained financing and done my homework on the web for pricing so that helped but I would not have bought the car from anyone else. Chiny made the sale. More

Very Good Experience The only thing negative I would say is the internet pricing thing is a little bit deceiving; I would've rather had a more realistic assessment of cost The only thing negative I would say is the internet pricing thing is a little bit deceiving; I would've rather had a more realistic assessment of cost before I went in there, and I would've shown up better prepared to get the deal done, but they worked with me on it, offered me a fair price, so it was a pretty easy decision. It was a really good experience. It's a nice dealership. Erick did a really good job of taking me on a really good test drive in a variety of driving environments to allow the vehicle to sell itself. Hamza worked with me on taking care of the financing, giving me a couple of days to come up with title for my trade-in, and getting my credit unfrozen, etc. So considering my own performance was pretty sloppy; they worked with me to get it done. Garland hooked me on up on helping me get my truck out fitted, which was also a big help. More

Great team effort After a few test drives, multiple dealerships throughout Va I decided to go with Lyndsey due to excellent salesmanship, pricing, proximity to my house After a few test drives, multiple dealerships throughout Va I decided to go with Lyndsey due to excellent salesmanship, pricing, proximity to my house and vehicle selection on site. I have worked with DJ on multiple occasions and he was very patient answered all my questions. I also worked with Mark Ross who helped me narrow in on a truck that met all of my needs. Julio did a great job breaking down the finance portion and getting my rates as low as possible. Great Staff, great experience. More

Total liars,jumped up prices couldn't drive car Internet pricing is bs was gave a price over phone drive 45 miles to look at car wasn't able to drive because of rain then they wouldn't honor the pri Internet pricing is bs was gave a price over phone drive 45 miles to look at car wasn't able to drive because of rain then they wouldn't honor the price that was given over the phone added $4200 to price then the sales manager said everyday it changes was a total joke all the way around i wouldn't recommend yhis dealer ship to anyone it is the worst dealership i have ever tried to do business with More

Honest Review I had recieved a pre approval in the mail, so i decided to come and see what they were talking about. I called in first and inquired about what i need I had recieved a pre approval in the mail, so i decided to come and see what they were talking about. I called in first and inquired about what i needed to do. I asked for them not to record my telephone number, as I did not want any follow up phone calls and if i was still I interested i would come in. I decided to go in and look around. When i entered i asked for the sales manager i spoke to on the phone and low and behold he wrote down my name and number even after i asked him not to. He then passed me off to one of his salesman to work with. I inquired about my approval amount before i went to go look at vehicles, of course they couldn’t tell me that. NOOOO, i had to pick out a vehicle first and then they would tell me if i was approved or not. I then specifically told them not to run my credit through any other lenders beside the one I got the preapproval through. They did not listen . They ran my credit through 6 other lenders without my approval. When asked about this the finance manager informed me that he was not the one i spoke to so he could not do anything about it. Actually his exact response was, “What do you want me to do about it?” The salesman tried to appease me by saying they were trying to find a better deal for me. Of course they couldn’t find a better deal for me than the one who had already pre approved me. So in essence they ran my credit through the other lenders for no reason even after i asked them not. Ok so moving on. At first i was told I could only look at new cars, as that was apart of the promotion. My pre-approval was for new cars only they said. But guess what. I ended up buying a used 2016 Chevy Malibu. As i am looking for vehicles I was told that they come with 2 vehicles. However, when the salesman decided to show me a used vehicle he never told me it only comes with one key. As you can imagine those key fobs cost upward of $250. At first he told me that since they were the only owners they should have it in the back, In service, which is closed so he could not verify that. He then told me if they didn’t not to worry he would take care of it. At first he wasn’t going to uphold his end of the bargain, however, the used car manager stepped in and took care of it. So they did provide me with a second key (although it has not been programmed, I guess i will have to pay for that). So as i am purchasing the car, i am asking questions about the warranty and what it covered. Of course no one could tell me that, as service was closed on Sunday’s. All I was told was that it was a certified pre-owned limited warranty for 6 years or 100,000 miles which ever came first. Ok no biggie. Figure it would be the same warranty for any new car. So next of course they want to upsale additional warranties. So I bought the bumper to bumper warranty, cause it was explained that it covered everything bumper to bumper. Pretty much everything that the limited warranty did not cover. With a name like bumper to bumper you would think it covers everything right. So i purchased it. Since service was not open i had to come back and get all the warranty paperwork and such. Ok no problem i get it. So i buy the vehicle and the warranty. I come back the next day to get all the paperwork about the warranty and guess what, the bumper to bumper warranty has restrictions. It does not cover everything like i was told. NO one can still tell me what each warranty covers and doesn’t cover, as i guess they dont have paperwork for that. All in all, i got just what i expected out of a car dealership. As i have worked in the car business in the past and know just how they operate. I told them that i preferred honesty versus lies. If you cant do something just say so. Be specific about what each warranty covers. Be able to answer all questions and if service is closed you still should be able to provide basic information. Overall i am happy with the vehicle that i purchased as it runs great. Can’t say the same about the process. But it is what is it. More