
Lindsay Chevrolet
Woodbridge, VA
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1,727 Reviews of Lindsay Chevrolet
One star only because Ed Smith. He was awesome. I was told that because i wanted to talk w my wife about the vehicle not the price that i was not the decision maker in my house and to come back when I’m told that because i wanted to talk w my wife about the vehicle not the price that i was not the decision maker in my house and to come back when I’m ready to buy from a Very professional sales manager / salesperson DJ. All i wanted was an invoice so i could make a smart decision and confer with my spouse. Nope. Put in a finance application, drove 45 min to see the vehicle, repeat client and i can’t get any information on what the cost is and then get insulted. I was told I haven’t taken any steps to show I’m serious. You are penalized for being tactful and responsible - great way to do business. They teach not to ever use policy as an excuse but that’s all i got. More
Pleasant experience. I went in to purchase a used camaro lt and walked away with a newer camaro ss that hadn't even hit the website yet. Chris brown and Madison Meredith worked together to give excellent se lt and walked away with a newer camaro ss that hadn't even hit the website yet. Chris brown and Madison Meredith worked together to give excellent service and went above and beyond to help driver the vehicle to me at my work in Herndon. Thank you both! More
My name is Judy Shires and I want to say thank you to these guys.My sales person Delonte McDaniel worked with us to find the right deal.Another young help and they were amazing. If you want a good deal these guys.My sales person Delonte McDaniel worked with us to find the right deal.Another young help and they were amazing. If you want a good deal and the right car this is the place to go.No pressure there till your ready to make your decision .I love my 2017 Buick Envision Thanks again. More
Ali was the best! Worked very hard to get us the car we wanted and the price we could afford. Very nice and personable!! Very easy to work with. wanted and the price we could afford. Very nice and personable!! Very easy to work with. More
My man Nii Adjartey made the process super easy, kind and not pushy made the experience exactly what anyone would hope for when getting into a vehicle thanks Nii not pushy made the experience exactly what anyone would hope for when getting into a vehicle thanks Nii More
NEW COLORADO They really worked with me to get to the payment I needed to be at considering i still had to pay for gas and auto insurance, love my new truck Franco They really worked with me to get to the payment I needed to be at considering i still had to pay for gas and auto insurance, love my new truck Franco made my experience easy More
I’m giving 1 star because I can’t give any less. I drove more than one hour for the second time because the Manager Shawn called me, insisted and claimed to have a deal. Stayed in the store more than three more than one hour for the second time because the Manager Shawn called me, insisted and claimed to have a deal. Stayed in the store more than three hours waiting a deal that never came. The reason is because somebody else was trying to buy the car at the same time and paying more than our offer. However they designated a sales person to waste our time to make sure that person could hold us until they get the deal closed for them. I felt used, mistreated and humiliated. The manager Shawn could smooth the situation he put himself and the store into, however he just made it worse. Terrible manager that don’t know how to treat people well. I DO NOT recommend this Lindsey Chevrolet location. I’m sure you can find a better location with manager/sales that will take a good care os their customers. Not the case of this store. I hope this review will make the owner to do some internal changes to not loose more customers besides the 3 that I saw leaving the store extremely frustrated just like myself. More
My husband and I experienced excellent service at Lindsay Chevrolet of Woodbridge. First of all, the welcome when we arrived made us feel so much at home. The courtesy here rivals only the courtesy I have ex Chevrolet of Woodbridge. First of all, the welcome when we arrived made us feel so much at home. The courtesy here rivals only the courtesy I have experienced when shopping in Japan (the "irrashaimase" welcome). Then meet Daniel Mattison and I assure you, you will drive away with the car of your dreams! He is extremely professional, totally friendly and well-versed. He will openly explain all about the vehicle of your interest with much ease. You might even forget and think you are having a conversation with an old friend. A look at his desk which is loaded with excellence awards explains it all. Long story short, while my husband drove in the car we had come in, I drove away with my newly acquired beautiful Chevy Volt 2017 and I just love it. I highly recommend this dealer and if I could give more than 5 stars, they deserve it. More
If I could give a lower review I would. I have bought several cars from different dealers over the years and this may have been the worst experience I have ever had. We went in to look at 2017 Equinox a several cars from different dealers over the years and this may have been the worst experience I have ever had. We went in to look at 2017 Equinox and we had an appointment and the salesman we were supposed to meet with was with another customer and we were handed off to another salesperson. We may it abundantly clear when we came we had a budget and we needed to stay within it. So we took the vehicle out for a test ride and we liked it. So we decided to go through with the sale. Up until this point everything seemed fine. Then they took our information and came back with numbers that were over a hundred dollars a month outside of the budget we gave them. That's when the dance begun. Back and forth and they came back still $50 over our high end limit. Again we said that was out of our budget and they asked us to wait a minute. Did I mention they only wanted to give us $100 for our trade in for 2007 car when I traded another car a 2003 and got $500 6 months earlier. The 2003 was in far worse shape and mileage. Back to the main story. At this point my wife left and went outside to call our kids since we already been there 3 hours. When they came back again over budget I said thank you but no thank you and can I have my car keys back and tell me where our $100 trade in was. I was asked what it would take to get us to buy the car and again I reiterated our budget. The salesman left and I assumed was to get my keys but he sent the finance guy to speak with me. All of a sudden they found $400 extra for my trade and they were able to get the payment to my top end budget. We liked the vehicle so we reluctantly agreed. Then we spend another two hours waiting. Now comes the really great part. When we were finally ready to leave the dealership in the Equinox they did not show us how any of the new features worked. As we were driving home we noticed they never showed us the CarFax for the vehicle. Now I should have remembered to ask but I forgot. Then we realized they did not put the updated warranty information in the envelope since it was a certified pre-owned vehicle the warranties get extended. Nothing on that anywhere in our paperwork. Then we noticed the owner's manual packet they gave us was for the wrong vehicle. At this point I was ready to turn around but we discussed that we could call and get the information and manual we needed easily. So after numerous emails and calls that went unreturned. We realized we were never going to get the information. You would think that was the end of the story but its not. Since we did not get the CarFax we did not know the vehicle was a leased vehicle before. Why is this important you ask? Well, a leased vehicle will not allow you to connect to mychevy app which allows for navigation and music in the infotainment system. So, we now have a vehicle with basically no navigation and the only way to stream our music is to attach via bluetooth. We called another dealer and they said we should have been told and the only way to fix the problem would be to replace the radio. That's $2000. Again, the other dealer told us that we should have been told and it was not right. So, I am not dumping another $2000 to fix this. I doubt the dealer we bought this from will take care of it nor do I trust them to do so. So, Lindsay Chevrolet of Woodbridge should be avoided at all cost. More
I went in with exactly what I wanted in mind. I saw a car on TrueCar and the price was truly great. The service was great. I never felt pressured into making a decision which is huge for me and Terrence made on TrueCar and the price was truly great. The service was great. I never felt pressured into making a decision which is huge for me and Terrence made my first time buying experience much, much easier than I expected it could be. More