Lindsay Chrysler Dodge Jeep Ram

Great Experience Was my first car buying experience. They were very helpful and worked with me on the price to get to a monthly payment I was comfortable with. Was my first car buying experience. They were very helpful and worked with me on the price to get to a monthly payment I was comfortable with. More

Best buying experience in 20 years The Lindsay team was professional and transparent from the time I entered the dealership. Edward let me know this was his first year selling cars, whi The Lindsay team was professional and transparent from the time I entered the dealership. Edward let me know this was his first year selling cars, which led to a nice conversation. He asked the expected questions, but there was no pressure at any point. I knew the vehicle I wanted and their first/best price was better than a competing dealer's rock bottom by 2k. Edward saw me through the entire process and was very attentive. Finance was extremely thorough and surprisingly quick. Everyone in the dealership was in a good mood, which was a great sign. Will definitely return! More

Low expectation, memorable experience. After experiencing terrible customer service from a nearby dealer, we walked into the parking lot and started looking around. Here comes "Burke" who i After experiencing terrible customer service from a nearby dealer, we walked into the parking lot and started looking around. Here comes "Burke" who introduce himself and offered his assistance. Burke was processional, patient, easy going, resourceful and funny. In addition, he was able to connect with our kids (millennials). It was great customer service because we remember how Burke made us feel. He went above and behind expectations. More

Great Service The salesman Urey Hohney was absolutely fantastic as he worked with me over the telephone to make the deal. I was out of town/state for work and he ke The salesman Urey Hohney was absolutely fantastic as he worked with me over the telephone to make the deal. I was out of town/state for work and he kept me in the loop and communicated via cell and email to iron out all of the kinks. I have damaged credit and they treated me great by making sure that I got the car I wanted and not the one that I had to settle for. The experience at the dealer was equally great as the paperwork was fast and they worked with my schedule. I got caught in traffic and a monsoon rain storm and they were understanding and understanding. Urey was the consummate professional and knew all about the features and specs of the Challenger. A top-notch operation from top to bottom. The Finance manager ever gave me some great advice on repairing my credit and offering an extended warranty to protect my investment. I have told my friends about the dealership and the car is awesome. NO PROBLEMS AT ALL. More

lie and scam, did not honor agreement! BUYER BEWARE They LIED & I believe engage in DECEPTIVE BUSINESS PRACTICES. Initially called & asked salesperson Rob about the car & if there are any fees added to They LIED & I believe engage in DECEPTIVE BUSINESS PRACTICES. Initially called & asked salesperson Rob about the car & if there are any fees added to the sales price & he replied only one-$699. While very high, I asked him to confirm that the price + processing fee was the total ‘out the door’ price & he confirmed the math &final price to bring certified ck. I was coming from NC & said I would register the car here myself, but Rob said they would still have to charge me the processing fee so might as well let them collect the sales/HUT tax & register the car, which they can for NC. He emailed me the buyers order but figures were incorrect. I called & Rob said not to worry bring ck for amount I calculated & they would revise. I flew into Dulles & they had Uber pick me up, but Rob was off that day. I test drove the car with another salesperson who was good. Sat & waited, the Mgr.brought the buyer’s order, but again, those figures were also wrong. Also registration fees were higher than what NC charges, which Mgr said they used a 3rd party, but those fees were supposedly covered in the “processing fee” (which later in sales process the finance Mgr.literally stated & I quote “the processing fee is pure profit”! Also showed me a typed piece of paper showing they lost money on the sale of the car! I told him to his face I don’t believe that & I think it’s a lie! He didn’t respond). After informing the Sales Mgr. that if they improperly collect tax & don’t report it, it is tax fraud & could be prosecuted criminally, the Mgr. quickly said he would remove the taxes & allow me to register the car in NC, but would have to wait 7-10 days for refund of excess $ from my certified ck. I did NOT allow that!, so forced a trip to nearby bank to get another ck. While not allowing them to swindle me for excess registration fees, the final Buyer's order STILL had two $10 charges & a $43 charge (for THEIR business tax), still in addition to the $699 processing fee. When I stated this was NOT the agreement Rob & I had, he said nothing he could do. They knew I flew in & the price of the ticket to return home would be higher than the extra $63!! Now Stuck, I agreed to the new deal & then waited FORTY minutes just to see a finance manager when I was paying CASH. I explained that if they swindle each of their 400 customers/mo.$200 of “fees”, it = $80k/month or almost ONE MILLION $/yr-profit, deceiving customers! Finally received title one week later, Rob asked for 5 star review or advise why not so they could fix, I did & he replied “I have no idea what you are talking about”! 2 days later he emailed “glad everything worked out”. BUYER BEWARE. It appears Lindsay Motors will continue to obtain monies from people in a deceptive manner! READ & UNDERSTAND the FEES. Ps. For security, this is not my real name, will give privately, BUT if management actually reads this, do NOT respond saying I can contact your Customer Relations Manager unless you publicly state that you will refund the $63 above what you originally agreed to! Otherwise indicates an apathetic canned or automated response. In my opinion, all 5 star reviews here and on google seem to be by dealership. Notice the pattern!! More

Truck purchase Great selection of trucks. Only dealership from Baltimore to Fredericksburg that had any real selection to choose from. Antonio set us up for a visi Great selection of trucks. Only dealership from Baltimore to Fredericksburg that had any real selection to choose from. Antonio set us up for a visit on the phone and arranged for Jimmy Byrd to help us. Excellent service, things were ready and he took care of us before and after the sale. Would definitely recommend Lindsay and send customers your way More

Great Experience Purchased a new 2017 Jeep Wrangler Unlimited. Jimmy Byrd was a terrific salesman. He listened to my needs and everything I wanted, answered all my qu Purchased a new 2017 Jeep Wrangler Unlimited. Jimmy Byrd was a terrific salesman. He listened to my needs and everything I wanted, answered all my questions honestly. This dealership was a good experience and I highly recommend to others. Ask for Jimmy Byrd, you will not be disappointed More

Best Experience Buying a Car!! We were in the market for a car for our recent college grad daughter and was looking around the lot during an oil change on our Dodge Grand Caravan wh We were in the market for a car for our recent college grad daughter and was looking around the lot during an oil change on our Dodge Grand Caravan when we met Brenda Cardenas-Martinez on the lot. She was a great help finding the perfect car for our daughter. Brenda provided five star customer service from the moment we met, through the test drive, negotiations down to our target amount, and through to the final signature. By the end of this process we feel Brenda is more of a friend than a car salesperson. Thank you Brenda for making this the best car purchase we have ever experienced!!! Sincerely, The Irvines More

Purchase Eric did a good job. His customer skills are excellent. We had a very good time at your center. Thanks Erik for everything. Good luck for your future Eric did a good job. His customer skills are excellent. We had a very good time at your center. Thanks Erik for everything. Good luck for your future. More

Amazing service! Luis made buying my new Jeep so easy and stress free. Always responding to my questions promptly and even following up after my purchase to make sure Luis made buying my new Jeep so easy and stress free. Always responding to my questions promptly and even following up after my purchase to make sure I was happy with my new Jeep. He provided outstanding customer service in everyway. He made sure I new about all the features of my vehicle and even picked me up at the airport when I arrived to buy my Jeep. I highly recommend Lindsay Chrysler Dodge Jeep Ram More