Lindsay Chrysler Dodge Jeep Ram

Kyle is an excellent worker, he helped me with everything he cloud to get me a nice deal. he cloud to get me a nice deal. More

Completely unsatisfied and feel lied to. My family had the worst experience today at this dealership. First our experience was dampered when sales professional rode in the vehicle with us a My family had the worst experience today at this dealership. First our experience was dampered when sales professional rode in the vehicle with us after getting copies of my driver license. We came in for a $29,500 Chrysler Van with with a trade in worth $37,000. Our rollover would have been $1,000 into the $29,500. The overall price was much higher than expected due to fees we did not understand. Nearly $6k in fees/taxes. We were told the final price would be around $35,950 for an 2018 Chrysler Van, way to expensive for a used 2018 van. Sulaiman Ahmad, our sales professional tried to explain all the fees but it still did not add up nor make since. My husband and I kept asking for the APR rate to make it all make sense. We did not get an answer until we here feed up, exhausted and walking out the door. We kept getting the run around about them taking certain fees off or bringing this or that price down but the final totaled NEVER changed. We felt we were not getting the truth as far as the real reason for fees or why they were there to begin with. I asked for my credit to not be checked anymore because I did not want to continue the process and it was. We felt pressed by Mohammad Khalilullah, the finance manager to sign a contract for a bad deal. There could have been a sale today if there weren't so much confusion and lies. They mark up the total price in unnecessary fees/taxes. I do not recommend this dealership. More

Amaya was very nice and professional! I appreciate her help in getting me a good deal on my new Charger. I appreciate her help in getting me a good deal on my new Charger. More

I am very happy with my new car, Omar is very knowledgeable and very experienced knowledgeable and very experienced More

Muchisimas gracias a Rafael por ayudarme a buscar mi troca. Gracias a el pure encontrat lo que yo quería al precio adecuado troca. Gracias a el pure encontrat lo que yo quería al precio adecuado More

I wanna send a special thanks to Chris Foddrell and Davine Rogers, 2 special assets to the Lindsey dealership, 2 outgoing incredible guys Davine Rogers, 2 special assets to the Lindsey dealership, 2 outgoing incredible guys More

Found a friendly, comfortable environment for the purchase of a new vehicle. No pressure and our salesman was very helpful. purchase of a new vehicle. No pressure and our salesman was very helpful. More

Dominique was a pleasure to work with. Helped us find the right Wrangler in a time when no one has inventory. Please with our experience. Helped us find the right Wrangler in a time when no one has inventory. Please with our experience. More

David Kerns was phenomenal and very easy to work with. He made the process very simple and was very professional the entire time. Lindsay great job all around! He made the process very simple and was very professional the entire time. Lindsay great job all around! More

I am writing this complaint regarding a service appointment I had with Lindsay Dodge Jeep Ram on March 23, 2022, at 3:30pm located at 8100 Centreville Rd. Manassas, VA. 20111. The following entai appointment I had with Lindsay Dodge Jeep Ram on March 23, 2022, at 3:30pm located at 8100 Centreville Rd. Manassas, VA. 20111. The following entails the details of what occurred during the service appointment visit. I brought my car in for an oil change and a state inspection. When the car was ready and brought into the enclosed waiting area it was 25 minutes before a service advisor approached me with my final invoice. During these 25 minutes I observed several service advisors chatting amongst themselves doing nothing of relevance. I asked my service advisor Magdalena assigned to me does it normally take 25 minutes to process an invoice and I was told each advisor manages their assigned customer. Why have a customer wait up to 25 minutes for the service advisor assigned to them when another service advisor could have assisted and expedited the customers wait time. This needs to be looked at by management. While reviewing the invoice I asked Magdalena what type of oil was put into the car. Was it synthetic or conventional and she was unable to answer the question? I then asked her how much the total price of the oil change was and again she was unable to answer that. I looked at the invoice and determined from the price of the oil change completed that it had to be synthetic. I then asked her does the customer have a choice as to what type of oil is used for their car and got no response. Another service advisor named Jonathan Jacobs rudely interjected and stated that I should had told them what type of oil I had wanted. While walking back to his service desk Jonathan then yelled to me from across the room and stated if I have another question to come asked him at his desk. At this point, I ignored this employee and viewed this as confrontational behavior coming from him and asked to speak with a service manager on duty. More specifically, I found Jonathan Jacobs behavior very insulting and the atmosphere unaccommodating. Jonathan Jacobs demeanor and the tone used was very unprofessional for which a customer should not have to experience. Jonathan Jacobs was very unpleasant and displayed a complete lack of customer service etiquette needed for public service. I asked to speak with the service manager on duty whose name was Michael. I summarized to Michael my concern regarding the type of oil used along with the price along with the outburst from Jonathan. Unfortunately, Michael was not much of assistance at all. He immediately was defensive and accusatory. Specifically, Michael lacked fundamental managerial skills. Michael escalated this situation by becoming very accusatory and not at all listening to the customer. Michael insisted on talking over me and not wanting to listen to anything I had to say. I, the customer had to diffuse the situation. I explained to Michael can someone tell me what type of oil was put into my car. Finally, Michael stated he thinks it was synthetic, but did not provide a positive confirmation. I assume Lindsay Dodge Jeep Ram hires professionals who not only know their jobs but takes pride in collaborating with the consumer. In the future, I would expect a much-improved professional relationship with Dodge and its employees. More