Lindsay Ford of Wheaton

Lindsay has evidently found a loophole in the Bait and switch laws and is using it to cheat their customers out of thousands of dollars. They advertise a vehicle for MSRP. When you get to the dealer to vi switch laws and is using it to cheat their customers out of thousands of dollars. They advertise a vehicle for MSRP. When you get to the dealer to view the advertised vehicle, they have already taken the factory window sticker with the MSRP. price on it, out of the vehicle. the sales person will not tell you a price for the vehicle, until you decide you want it and sit down to negotiate your trade in, then and only then is when they tell you they are charging you $5000.00 over the MSRP advertised price. When i questioned these sales tactics the dealer said it is a common practice at Ford dealers and is done with the approval of FORD Motor CO! When i wrote a bad review on this dealer they called and offered me $2500.00 to change my review from bad to good. I accepted the offer. The next day the dealer called again and informed me they would only pay $1000.00 to change my review. Needless to say the reviews will not change and i will not have anything more to do with Ford or their dealerships. Shame on you Lindsay for your shady tactics and shame on you Ford for allowing these practices to continue. More

Very good service definitely recommend it Alexa was very helpful with what I was looking for helpful with what I was looking for More

My experience with Nelson was great! He made car buying less stressful for me. When I needed help finding the exact car I wanted he went the extra mile to search for it. I will definitely be recommending less stressful for me. When I needed help finding the exact car I wanted he went the extra mile to search for it. I will definitely be recommending him to my family. More

I am currently Shopping for a car. Nelson was polite, knowledgeable, and very helpful in educating me through the process. knowledgeable, and very helpful in educating me through the process. More

Amazing experience with this dealership I highly recommend you check them out. Great customer service recommend you check them out. Great customer service More

Manuel provided le excellent service. Ha had superb product knowledge and was very thorough along the process. I will definitely see him again for my next purchase product knowledge and was very thorough along the process. I will definitely see him again for my next purchase More

Muy buena la atención de la señorita Maribel Rosales volver pro to por la otra volver pro to por la otra More

A pleasure to work with. Great customer service. Smooth and easy transaction. Sales person was pleasent. and easy transaction. Sales person was pleasent. More

In August I rushed to Lindsay Ford as they were one of the few dealerships with a MachE available and I wanted to test drive before I bought one. It drove beautifully I was ready to make the purchase ther the few dealerships with a MachE available and I wanted to test drive before I bought one. It drove beautifully I was ready to make the purchase there! However, it was marked up $5,000, I said to them that's fair this is your vehicle and you can charge what you want for it, I know it's very difficult to get one and supply and demand is a big factor in the pricing. They told me if I ordered one I could get it for what I ordered it for. That day, I placed my order for a 2021 MME Premium Extended Range. Over the course of the next 6 months I waited patiently as it was given 3 production dates and then delayed over and over. When it finally shipped I felt like a kid on Christmas and my excitement was palpable, I tracked the order meticulously as it was trained from Mexico to MO then to Delaware and then to the dealer in Maryland. I downloaded the Ford Pass App and added my car with the VIN, even named it the Millennium Falcon. When I got to the dealer they had tacked on an extra $10k reneguing on their original promise and even adding an additional bogus $1,495 delivery fee (delivery fee is already included in the MSRP). They held my car hostage giving me 24 hours to decide. I did ultimately purchase the car with an ADM under $10k but it was not what we agreed on back in August. I know the market changes but a promise is a promise and it speaks volumes to the ethics of this dealership. I plan to never use any of their services again and neither should you. More

Sales person was great, but the dealership does not accurately reflect their vehicle prices, and the finance side clearly had their own interests first. I would not recommend this dealership to others. accurately reflect their vehicle prices, and the finance side clearly had their own interests first. I would not recommend this dealership to others. More