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Lindsay Ford of Wheaton

Wheaton, MD

4.7
1,074 Reviews

11250 Veirs Mill Road

Wheaton, MD

20902

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1,074 Reviews of Lindsay Ford of Wheaton

June 06, 2021

Matthew Williams was very knowledgeable, patient, and professional. He took time to understand our needs and concerns and was helpful when we made our purchasing decision. More

by Traci
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Williams
Jun 07, 2021 -

Lindsay Ford of Wheaton responded

Excellent. Thank you for the 5-star rating and allowing us the opportunity to assist you. We look forward to working with you in the future.

May 29, 2021

Petra was great! Wish the pricing on the website had Petra was great! Wish the pricing on the website had more discount options than they do. The % of those people to have all of them is extremely rare More

by Judy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eduardo Martell
Jun 02, 2021 -

Lindsay Ford of Wheaton responded

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs as we are always here to help.

May 28, 2021

A very nice atmosphere with staff and professional . Manuel Ríos and Ludwin Arana treated me very kindly and professionally I definitely give them 5 stars I will recommend them with friends and family More

by David Mazariegos
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Manuel Rios
Jun 02, 2021 -

Lindsay Ford of Wheaton responded

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs as we are always here to help.

May 25, 2021

Same experience as others are saying - bait and switch tactics and you’ll never be able to purchase the vehicle at the price listed. I tried to purchase the truck for the price listed on the website (whic More

by John
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Akmed, delonte, Ysser Touko
May 28, 2021 -

Lindsay Ford of Wheaton responded

It appears the impression you received during your recent visit at our dealership does not reflect our standards of customer service. We appreciate feedback like yours because it helps us identify the areas in which we need to improve as a business. If you would like to discuss this issue in more detail, please get in touch with Ruth Aguilar, 703-647-1274 ruth.aguilar@lindsaycars.com so we can work toward a resolution. Your satisfaction is of the utmost importance. Thank you.

May 29, 2021 -

John responded

Not really an impression, that's exactly what happened. Look at recent reviews and it reflects exactly your standards of customer service: Advertise a car for a low low price to get people in the door, then raise the price.

May 09, 2021

Beware of this Lindsey Ford. Their online pricing is not honest. It’s a bait and switch! Look at the other reviews! The post an unbelievable price on Cars.com only to tell you that the car has been sold, bu More

by John
Recommend Dealer
No
Employees Worked With
Raymond
May 10, 2021 -

Lindsay Ford of Wheaton responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.

May 08, 2021

Beware of this Lindsey Ford. Their online pricing is not honest. It’s a bait and switch! Look at the other reviews! If you are a person who will negotiate and not take everything they say as true, then this More

by swr619
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Petra
May 10, 2021 -

Lindsay Ford of Wheaton responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.

May 08, 2021

We had an appointment scheduled and that employee wasn’t there, which was disappointing, but Jazmine swooped in and was awesome! So helpful and through - she was great! More

by Expedition2021
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jazmine W
May 10, 2021 -

Lindsay Ford of Wheaton responded

Thank you for the 5-star rating! We hope you'll consider us again in the future with your automotive needs!

May 01, 2021

Salesman (Matthew) was super nice and informative about the vehicle I purchased! I would definitely ask for him again once I'm in the market for another car. More

by Russ
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Williams
May 04, 2021 -

Lindsay Ford of Wheaton responded

Thank you for the 5-star rating! We hope you'll consider us again in the future with your automotive needs!

April 30, 2021

I am very satisfied with my purchase and very happy with all the staff, especially Maribel Rosales, an excellent person from the moment I arrived, she had made me feel very comfortable and reliable, very f More

by Mayra.m57
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maribel Rosales
May 04, 2021 -

Lindsay Ford of Wheaton responded

We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon.

April 28, 2021

Very happy with the service and product knowledge that Juan Salazar was able to provide. I will be recommending anyone that I know who is in the market to buy a car from him! More

by Frank
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Salazar
May 04, 2021 -

Lindsay Ford of Wheaton responded

We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon.

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