
Lindsay Honda
Columbus, OH
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Customer service was excellent On 22nd of October,2016.I bought a brand new 2016 Honda Fit.My sales person was excellent.Zachary Letourneau helped me find the right car,right price On 22nd of October,2016.I bought a brand new 2016 Honda Fit.My sales person was excellent.Zachary Letourneau helped me find the right car,right price and the payment I can afford.JOB WELL DONE.... ZACHARY LETOURNEAU..... More
Best service EVER!!! I have never been to a dealership as nice as this one! After walking into the dealership, Mike Houston had the exact car was looking for within minute I have never been to a dealership as nice as this one! After walking into the dealership, Mike Houston had the exact car was looking for within minutes! He knew every answer to all my questions! It was so nice to sit in the waiting room while watching tv and eating popcorn! Great service! I'll never purchase another car anywhere else!! ???? More
warranty service I am the owner of a 2016 Honda CRV. I called the dealership to report a blinking light on the dash when the vehicle was in drive. The vehicle has 1 I am the owner of a 2016 Honda CRV. I called the dealership to report a blinking light on the dash when the vehicle was in drive. The vehicle has 10,000 miles on it. Instead of honoring the warranty they told me the repair (wiring harness) would be at my expense. Honda would not cover it because the service department stated an animal had chewed through the wiring. This would be impossible as this vehicle is started every day and most days several times a day. I was charged 159.10 to solder the wire. The service person stated he would make a repair for 150.00 however if he fixed it properly by replacing the entire wiring harness it would cost 650.00. They were doing me a huge favor! Evidently the service personnel at this dealership are animal experts and I should appreciate the fact they saved me so much money. There is no way this wiring issue was due to an animal as it never sits long enough for this to occur. More
worst ever Called twice and emailed 4 times in a week to get price on vehicle. Was ready to buy vehicle just needed some information and was coming from far away Called twice and emailed 4 times in a week to get price on vehicle. Was ready to buy vehicle just needed some information and was coming from far away. Was told on the phone that they dont have time to answer questions on the phone. Noone ever responded to my emails despite 4 separate attempts with detailed information on my requests. ABSOLUTE WORST PLACE EVER. BUNCH OF IDIOTS WHO WORK HERE More
Rude person in service 2nd desk back from exit door middle Arrived 10 minutes early to my appointment. I asked a service person if this where I come for an appointment. He stated yes and had me pull my car up Arrived 10 minutes early to my appointment. I asked a service person if this where I come for an appointment. He stated yes and had me pull my car up to the exit only door. Upon arriving back he handed me a service paper as he walked by and states there was no airbag recall on my car. I went outside and verified my vin and went back in to have my car fixed. Rude. I won't be back and will all employees in my school district know about my experience. More
Kelly Sensabaugh! Kelly was our sales and leasing specialist... She was super friendly and helpful... She went above and beyond helping us find the vehicle we were look Kelly was our sales and leasing specialist... She was super friendly and helpful... She went above and beyond helping us find the vehicle we were looking for, and at a great deal! Keep those bells ringing girl! More
AMAZING. Wow. Mr. Vic Phillips was phenomenal!! He answered every single one of our questions, plus more. He was very flexible and understanding and catered to our Mr. Vic Phillips was phenomenal!! He answered every single one of our questions, plus more. He was very flexible and understanding and catered to our needs and wants! What a nice gentleman! He made us feel comfortable and even gave us beverages!!! Wow what an amazing experience! Good Job Vic!!! More
Multiple service visits with no fix I brought my Honda CRV in for multiple service visits in the past year to repair an oil pressure problem and after spending multiple hours + over $100 I brought my Honda CRV in for multiple service visits in the past year to repair an oil pressure problem and after spending multiple hours + over $1000, the problem still isn't fixed!!! I'll give them an "A" for effort but a "F" for the final grade. Thanks for nothing!!! More
Elsie We worked with Kyle at the dealership and he was great and awesome. He made the process seamless, when I was just about giving up getting my new ride. We worked with Kyle at the dealership and he was great and awesome. He made the process seamless, when I was just about giving up getting my new ride. I very much appreciated his approach. Kyle was friendly, knowledgeable, and low-pressure. We reached a mutually-agreeable deal in a short time. Buying a car can be stressful, but Kyle made it enjoyable. Thank you Kyle and God bless you. More
Perfect Fit I worked with Troy Alexander and he was the perfect fit with helping me make my first real vehicle purchase. Most of us don't realize that the sales r I worked with Troy Alexander and he was the perfect fit with helping me make my first real vehicle purchase. Most of us don't realize that the sales representative working with you is just as important as the dealership you go to. Thank you Troy!! More