Lindsay Lexus of Alexandria

Pleasant experience over at Lindsay's Lexus of Alexandria I recommend anyone looking for a new or used Lexus to deal directly with Alan Jones he knows his stuff, he was very patient with me and at the same ti I recommend anyone looking for a new or used Lexus to deal directly with Alan Jones he knows his stuff, he was very patient with me and at the same time very focused on helping me get in to something nice at a reasonable rate,couldn't be happier with my purchase. Good looking out A.J.! More

Excellent service from first call of inquiry through pick up I had an excellent experience with Lindsay Lexus. I called on Saturday and was immediately assigned to Alan Jones. He responded to my questions, call I had an excellent experience with Lindsay Lexus. I called on Saturday and was immediately assigned to Alan Jones. He responded to my questions, called me back with additional information, made an appointment for me to see the car I wanted on Sunday. He was friendly, courteous, and present throughout the negotiation. There was no hard sales pressure at any point. He met me on my expectations for my trade-in value. He saw that the car I was purchasing was properly detailed before I picked it up on Monday. He was also respective of the presence of my partner throughout our visit. Oour appointment with the finance representative, Hwan Kim was equally pleasant and efficient. No hard sales pressure. I can confidently recommend dealing with Alan and Hwan and found Lindsay Lexus to be a pleasant environment overall. More

Great purchase experience Frank Love was extremely helpful and patient throughout my car buying experience. He worked diligently to find the vehicle I wanted for the price I wa Frank Love was extremely helpful and patient throughout my car buying experience. He worked diligently to find the vehicle I wanted for the price I was willing to pay. Everyone I encountered at the dealership were so pleasant and quick to answer all of my questions. More

Exceeded my expectations The salesperson I'd talked to prior to visiting wasn't available that day and introduced me to Chris Hayes. I was a bit disappointed only because the The salesperson I'd talked to prior to visiting wasn't available that day and introduced me to Chris Hayes. I was a bit disappointed only because the previous salesperson knew that I wanted a very specific car and I thought she'd have it waiting for me. Chris helped to put my mind at ease, assuring me that he and his team would work hard to find my car. I'd heard that before and knew that sometimes they are at the mercy of the other dealership. However, by the time we finished taking a test drive, Chris informed me that they'd found the car and I'd get it in 2 days, 3 days max. I was fine with that. We finished with the deal and I went home to wait out the 3 long days. Later that night, while I was heading to dinner, I got a call from Chris to tell me that not only had my vehicle arrived, but his team had stayed late to finish the inspection and I could pick it up the next day!!! EXCELLENT customer service. I also really appreciate Brian Addy in Finance, for taking time to help me understand all my options and giving me sound advice. By the end of our conversation, I felt confident that he cared more about giving me the services I wanted/needed, than trying to sell me products and services. Finally, Alex Judice did a great job explaining all of the fine details of the car. I'm a tech guy by profession so I had researched most of what I needed to know. Still, Alex took the time to answer a few of the things that I didn't quite understand and even took the time out to email me a list of available voice commands. From end to end, I felt valued and respected. I would highly recommend Lindsay Lexus. More

#MARvelous Mar contacted me right away following an online inquiry. He made the car-buying process smooth and efficient. I am very satisfied with the new NX 300h Mar contacted me right away following an online inquiry. He made the car-buying process smooth and efficient. I am very satisfied with the new NX 300h. Thanks, Mar! More

Ultimate customer service My recent visit was for the purpose of trading in my 2012 ES for a 2016 ES. The salesman, Jeff Johnson, was very personable and knowledgeable. He ke My recent visit was for the purpose of trading in my 2012 ES for a 2016 ES. The salesman, Jeff Johnson, was very personable and knowledgeable. He kept me informed before my visit about the newer vehicle and the trade-in process. At the dealership, his professional manner eased the process. I enjoyed working with Jeff. Barbara Jajonie, the financial services manager, with whom I had worked before, always makes my visit a pleasant one. Although the process includes a lot of paperwork, it goes very smoothly under Barbara's skillful leadership. Alex Judie is superb. His instructions remind me of my favorite teacher. He is very knowledgeable and can relay and relate with patience and ease. I believe he can work with the most difficult of customers with no hitches. The physical dealership is a pleasant, clean atmosphere which I greatly appreciate. Lindsay Lexus excels in my book. More

Excellent experience Mar Roble is an extremely knowledgeable and helpful salesman. I really enjoyed working with him. He went above and beyond what was required making my Mar Roble is an extremely knowledgeable and helpful salesman. I really enjoyed working with him. He went above and beyond what was required making my car purchase a truly excellent experience. More

Alex was great! Alex came after 5pm and showed me all these cool features on the new Lexus RX350. I never knew you could start the car and locate the car from a dist Alex came after 5pm and showed me all these cool features on the new Lexus RX350. I never knew you could start the car and locate the car from a distance. He was very patient and helpful. This service is an added plus. More

Smooth Travels The Lindsay Team has been excellent in helping me through the new car purchase and smooth easy traveling process. The information I received has bee The Lindsay Team has been excellent in helping me through the new car purchase and smooth easy traveling process. The information I received has been precise, timely and exactly what I needed! Customer service is clearly priority 1! I have now experienced the sales and service operations, coming away with no complaints. It has been a pleasure. More

Alex was great Alex did excellent job explains feature of my car. Polite ver knowledgable and so nice to deal with as I asked him a lot of questions. Alex did excellent job explains feature of my car. Polite ver knowledgable and so nice to deal with as I asked him a lot of questions. More