Lindsay Lexus of Alexandria

I will recommend him to my family and friends. I came here to buy RX 350 from NC. OUTSTANDING!!! Steven Rhee, he is great dealer, provide best price, I would recommend him as best of best dealer of I came here to buy RX 350 from NC. OUTSTANDING!!! Steven Rhee, he is great dealer, provide best price, I would recommend him as best of best dealer of Lindsay, in addition, I will recommend him to my family and my church members. Thanks Steven Rhee. More

trading in old Lexus for new Lexus Kevin Johnson at Lindsay Lexus made this SO much easier than some of my past car buying experiences. Very pleasant, friendly, low key, no pressure. Th Kevin Johnson at Lindsay Lexus made this SO much easier than some of my past car buying experiences. Very pleasant, friendly, low key, no pressure. Thorough intro to the car; willing to go for as long as a test drive as I wanted. Really made a difference in my attitude and willingness to go ahead and buy (I was not in a hurry). More

Amazing! This was one of the best car buying experiences I've had. From the time I requested information online to the time I walked out of the door and into m This was one of the best car buying experiences I've had. From the time I requested information online to the time I walked out of the door and into my 2013 Lexus ES350. AJ is professional, polite, but most of all knows what he's talking about. He did his absolute best not only to meet my expectations, but to exceed them!! It was a pleasure working with AJ and Hwan Kim. Mr Kim took his time explaining everything to me and it was a pleasure working with him. I will definitely recommend Lindsay Lexus to my family and friends! More

The best!!!! Sid was by far the absolute BEST car salesman I've encountered in years. He was very professional, polite, enthusiastic and honest! Sid went above & b Sid was by far the absolute BEST car salesman I've encountered in years. He was very professional, polite, enthusiastic and honest! Sid went above & beyond his call of duty. He is the best!!! I will be referring my family and friends to Sid at the Lindsay Lexus of Alexandria for future purchases. More

Great experience! I must admit I didn't think I would be driving a Lexus today but Mike Webb changed by mind. He explained the value and advantages of Lexus that I nev I must admit I didn't think I would be driving a Lexus today but Mike Webb changed by mind. He explained the value and advantages of Lexus that I never too into consideration before. Mike Webb is truly a great addition to the Lexus team! P.S. I love my Lexus! More

Best Car Buying Experience Ever!!! Alan Jones (AJ) was the best Car salesman I have ever had! He was very patient, knowledgeable and straight to the point. I really appreciate the time Alan Jones (AJ) was the best Car salesman I have ever had! He was very patient, knowledgeable and straight to the point. I really appreciate the time he took and the wonderful assistance he provided. I have already recommended him to friends and family! Jen in the Finance Dept. was also a pleasure to work with and was able to get me better financing. More

Good! Greetings: Courteously, it would have been nice to receive the classic rubber protective floor mats , a tee shirt and hat for purchasing a new car. Greetings: Courteously, it would have been nice to receive the classic rubber protective floor mats , a tee shirt and hat for purchasing a new car. My overall experience was good! Have a terrific day! Pearlena Butler Box 347 Hughesville, MD 20637 pearlena.butler@comcast.net (301) 274-3801 More

So Much More! Steven Rhee exudes that which embodies and exemplifies what is Lexus... the quiet assurance of knowing you present the best automotive marque that the Steven Rhee exudes that which embodies and exemplifies what is Lexus... the quiet assurance of knowing you present the best automotive marque that there is... but still recognizing that the car only sells itself to a point because there is so much more than is readily apparent. The "so much more" once shared, ensures an even greater appreciation for the total package that is Lexus. The design... the quality... the service... the support... making sure the car is a good fit--everything that is not only necessary before the sale but after... All these positive qualities are true of Steven. I don't typically endorse specific sales consultants, but for Steven I make the exception and do so wholeheartedly. He was patient with our questions, which probably seemed to be unending, spanning more than 2 months. He guided my wife and me through the buying process, and in the process, inspired confidence that we were getting the best value, all the while exemplifying integrity and commitment to ensuring the best match with our needs and interests. Anything less, we would not have felt obligated to stay with Lindsay and would likely have purchased elsewhere. We very much valued the Lindsay Lexus purchasing experience and look forward to having a reason to buy again soon... but not too soon! Until then, we intend to refer others to Steven and Lindsay Lexus. Steven is the consummate professional and I am confident he will continue to have a stellar career with Lexus and Toyota. He exceeded our greatest expectations and put Lexus and Lindsay Lexus of Alexandria, Va, in the most favorable light. Sincerely, Craig & Kathy C. More

Poor Service: Needs Improvement Purchasing a luxury car from a prestigious dealership like Lindsey Lexus in Alexandria should come with exceptional customer service from all areas fr Purchasing a luxury car from a prestigious dealership like Lindsey Lexus in Alexandria should come with exceptional customer service from all areas from sales to financing, however, I did not have that experience my second time around at this dealership. I came in and purchased a CPO SUV on Saturday, April 4th. I am very happy with my purchase and the sales person who assisted me but the financial manager made my experience not so great and I will not be returning to make another purchase in the future. I explained that I was paying cash for the car and that I would bring a check the following week since they had my other car as collateral. I was prepared at that time to make my down payment. When I came to Mr. Kim's desk for paper work, he had me sign a few forms and said that was it. I asked, "Is that it?" and he replied back by saying "Yes, that is it". I get a call yesterday evening from Mr. Kim and he said that I did not pay the down payment. I told him that you did not take it from me before leaving with the car (April 4th)but you did not tell me at that time to pay so I did not. Now, after I dropped off the remainder for the car on Friday, April 10, I thought I completed my tasks until the second part of the title came. The bill of sale stated how much owed at the bottom line and my check that I brought to the dealership reflected just that. Mr. Kim also asked me about the Title. I already presented my portion of the title (MD) on April 4th and that I JUST paid the car off on Friday, April 10th. Now why and HOW would I have the second part of the title on the following Monday, April 13? This whole non-financing process with this dealership has become way to complicated. I will return for my free oil change but after that, I will be taking my business with another Lexus dealership. Hopefully in the future, Mr Kim will pay closer attention to his process and make sure that he fulfills all the necessary requirements before customers leave the dealership. Purchasing a vehicle, whether it is paying cash or financing through a loan, should have not been done in the manner in which I went through. Again, I am displeased with this part of the process and will not spend not one dime at this dealership again. More

Easy CPO Experience for a repeat buyer This past Saturday, I went in and walked out with a CPO 2012 Lexus RX 350. I spoke to Alan about my needs and concerns and he automatically thought of This past Saturday, I went in and walked out with a CPO 2012 Lexus RX 350. I spoke to Alan about my needs and concerns and he automatically thought of a car that was right for me and turned out it was. His customer service and knowledge of the cars shows his pristine talent and his willingness to answer all questions and concerns about the SUVs. I will continue to be a happy customer. Thanks Alan! More