Lindsay Lexus of Alexandria

Great overall experience, friendly and professional staff, and efficient, non-haggle negotiation process. Dealership made an extra effort to locate the particular model and color that I wanted, which staff, and efficient, non-haggle negotiation process. Dealership made an extra effort to locate the particular model and color that I wanted, which was much appreciated. More

Tim and Thai were as professional as any service provider that we have experienced. From start to finish, they exceeded our expectations with their professionalism, friendly customer service, knowledge of t that we have experienced. From start to finish, they exceeded our expectations with their professionalism, friendly customer service, knowledge of their vehicles, and desire to educate me in all facets of the purchasing process. I am one very satisfied customer. Go Lindsey! More

I RECENTLY LEASED MY FOURTH LEXUS FROM LINDSAY, WITH LOU BROWN. EASIER THAN GOING TO THE GROCERY STORE.GOT WHAT I WANTED, WHEN I WANTED. EVERYTHING WAS PREPARED BEFORE I GOT THERE. CANNOT SAY ENOUGH. PLUS BROWN. EASIER THAN GOING TO THE GROCERY STORE.GOT WHAT I WANTED, WHEN I WANTED. EVERYTHING WAS PREPARED BEFORE I GOT THERE. CANNOT SAY ENOUGH. PLUS I LOVE THE CAR! More

Bought a new car from this company to replace our existing hybrid so that we could continue to use the HOV lanes in Virginia. Gave them all the information regarding who our existing plates were regi existing hybrid so that we could continue to use the HOV lanes in Virginia. Gave them all the information regarding who our existing plates were registered to (husband) and who was registering the car now (wife). Was told that they would simply register the car in wife's name since new plates would allow us to continue to use HOV lanes. We received new tags only to find out that you can NOT use the new tags on the HOV lanes. Asked immediately to register the existing plates and had to call repeatedly with rarely an answer. Was told to contact DMV and the bank. Both said that husband would need to be added to title and even though this was communicated to the dealer it was almost impossible to get a response. Finally we were told by the dealer we waited to long to deal with the situation (even though we contacted them numerous times and left messages that were never returned)and that there was nothing they could do. So now they have are check and we have a car we can't use the way we wanted it for. If they had simply returned our calls and reistered the car correctly to start with we would not be having this problem. Incompetent registration staff who can't be bothered to return calls. And to top it off I have plates that I could use but are now completely useless. More

Jack and Craig are very customer-service oriented. I was pleased working with both of them because they provided me one of the best sales experience. They both answered my questions, and offered me differe pleased working with both of them because they provided me one of the best sales experience. They both answered my questions, and offered me different sale packages that best suited me. More

Thai did a great job. He was very informative and knew more than your average salesperson. This was important to me. In addition, he was easy to communicate with and a true professional. Bill Cavanaugh more than your average salesperson. This was important to me. In addition, he was easy to communicate with and a true professional. Bill Cavanaugh More

I thoroughly enjoyed my experience at Lindsay Lexus with Jessica on Aug. 31, 2011. We appreciate her patience for all our questions. However, it is a pitty that we do not get the car we really want. We came Jessica on Aug. 31, 2011. We appreciate her patience for all our questions. However, it is a pitty that we do not get the car we really want. We came to ask for a Black 2011 Lexus 350. If I knew someone ready to purchase a new car,I would definitely recommend they work with Jessica at Lindsay Lexas. More

The over all experience with the dealership was very positive and beneficial. The staff at Lindsay Lexus was very helpful as well as very personable. The vehicle I purchased was in excellent condition positive and beneficial. The staff at Lindsay Lexus was very helpful as well as very personable. The vehicle I purchased was in excellent condition and exactly what I was looking for. Even when financing came into question the staff at Lindsay Lexus found me a better rate then I had with my own bank. I will continue to use Lindsay Lexus for all my future car purchases and I urge everyone else to do the same. More

I had an outstanding experience at Lindsay Lexus' Service Shop yesterday (August 30, 2011). Thanks to Desiree Dawson, Lou Brown (Sales Dept.) and Tammy Simone (Service Dept.) as well as the service team beh Shop yesterday (August 30, 2011). Thanks to Desiree Dawson, Lou Brown (Sales Dept.) and Tammy Simone (Service Dept.) as well as the service team behind the scenes that I did not meet. I've relied on dealer service shops before and had mixed experiences but if I had experiences like yesterday everytime, I wouldn't go anywhere else. No gimmicks but great service. Felt like my car had been at an auto spa More

I thoroughly enjoyed my experience at Lindsay Lexus. If I knew someone ready to purchase a new car,I would definitely recommend they work with Nazir Jasat and Craig Novitsky at Lindsay Lexas. I knew someone ready to purchase a new car,I would definitely recommend they work with Nazir Jasat and Craig Novitsky at Lindsay Lexas. More