
Lindsay Volkswagen of Dulles
Sterling, VA
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I just want to thank everyone at WV especially Bruce C. from the service department. Bruce C. has gone above and beyond to make my experience as pleasant as possible. I would definitely give him a 100% sat from the service department. Bruce C. has gone above and beyond to make my experience as pleasant as possible. I would definitely give him a 100% satisfaction rating!! More
I went to the dealership to look into leasing a new vehicle. After walking around the lot for a brief moment, I entered the store and spoke with the receptionist. I let him know why I was here, and he vehicle. After walking around the lot for a brief moment, I entered the store and spoke with the receptionist. I let him know why I was here, and he directed me to take a seat while waiting for a salesperson. I was approached by the salesperson and told him exactly what I was here for, and upfront before anything else, told him that I had a lot of negative equity that I would need to roll in. I told him that I was interested in the Jetta, but was immediately told that wouldn't work. He asked me to take a seat while he spoke with his manager. He came back out and said that he could show me a VW CC. I looked at the car in the showroom, but told him it wasn't really what I was looking for. We took a walk around the lot and he showed me the various trims of the CC. I told him I liked the look of the Passat better, but he was persistent on showing me a CC. I decided to just let him show me the CC so that we could get it over with. (Never have I been to a dealer that was trying so hard to push stock. My concerns did not seem important at all). After a short amount of time, we went back inside so he could get the keys of a CC aswell as a Passat TDI. After a long wait, he returned with keys and a dealer tag. I got in the CC, and immediately decided I was not interested at all in the vehicle. I returned the keys shortly thereafter and asked to see the Passat. I took that vehicle on a test drive and told him I was more interested in looking into the Passat TDI. During the test driving, the salesperson took my key to have my vehicle appraised. Almost an hour later, he informed me that they were offering $7000 UNDER BLUE BOOK for my vehicle. I've never seen a dealer take an hour to appraise a vehicle. The dealership only wanted to push stock and did not appear to take in any of my comments or consider what I wanted in another vehicle. More
My sales person, Simon, was very nice and helpful. He showed me different cars while not pressuring me during the process. Would recommend for anyone looking for a VW. showed me different cars while not pressuring me during the process. Would recommend for anyone looking for a VW. More
Had a wonderful car buying experience. I worked with Nate (do not know his last name), he was easy going and did not pressure me. He even delivered my car to my house!! Great guy, great dealership. H Nate (do not know his last name), he was easy going and did not pressure me. He even delivered my car to my house!! Great guy, great dealership. Highly recommend him and the dealership! Love my new passat! More
We went to Lindsay VW to look at a Jetta Sportwagen TDI. We liked it very much but were concerned it was a tad smaller than we needed. Rich Springman, with no pressure whatsoever, listened to our list of cr We liked it very much but were concerned it was a tad smaller than we needed. Rich Springman, with no pressure whatsoever, listened to our list of criteria and offered to show us a Passat, too. We bought a Passat TDI 6-speed, and we absolutely love it! Rich was astonishingly easy to work with: he was very knowledgeable, patient, and perceptive. Every step of the buying process was a pleasure, and we highly recommend the dealership and Rich! More
I bought a used 2011 Volkswagen Jetta. The dealership was very clean and everyone was friendly. Clyde was very helpful with the whole processes, without pressuring me. He was very knowledgeable about the car very clean and everyone was friendly. Clyde was very helpful with the whole processes, without pressuring me. He was very knowledgeable about the car and all of the features. He gave me a good deal and a fair trade in price. He called the next day and a few days later to make sure everything was good with the car. I recommend the dealership and Clyde for any VW needs. More
Simon was very professional, experienced and not pushy. He was able to help us narrow down which vehicle we wanted and get a sense of the options available, and in the end helped us to get what I think was He was able to help us narrow down which vehicle we wanted and get a sense of the options available, and in the end helped us to get what I think was a fair deal. More
I bought VW beetles 2013 this week. Oh, yes the car is a marvel. I always wanted to drive one but never thought it can be so beautiful inside and out. Rich Springman, the sales agent, arranged everything fr marvel. I always wanted to drive one but never thought it can be so beautiful inside and out. Rich Springman, the sales agent, arranged everything from getting me the color I wanted (Black) from another location (they didn't have it in the lot at the time) and best price I expected (looked up the web for lowest prices paid for that car before I go) to finalizing all the paper work with no pressure at all. Never thought car buying could be this relaxed. It was a pleasant buying process and a cool drive! More
Marc was very attentive and great to work with. He patiently stayed until well after closing, teaching me how to use my new Jetta Sportwagen with all its technology. It was a busy day for both of us a patiently stayed until well after closing, teaching me how to use my new Jetta Sportwagen with all its technology. It was a busy day for both of us and I couldn't get to the dealership any earlier to pick up my new car. Marc had been there since 7 am and we didn't finish until after 9 pm. He made sure that I was absolutely satisfied with everything. I look forward to working with Marc and the folks at Lindsay Volkswagen again some day. It's a beautiful, relaxed dealership; no hassle and a great deal! They weren't the closest VW dealership to me but they certainly were my first choice. More
My salesperson was outstanding, Charles Nguyen treated me with the upmost of care..he was kind and friendly and very down to earth. I felt that he knew a lot about the car I purchased. I would return to with the upmost of care..he was kind and friendly and very down to earth. I felt that he knew a lot about the car I purchased. I would return to this dealership again, and having Charles as my salesperson again would be fantastic! I would recommend Mr Nguyen and Lindsay VW to all my friends, More