
Lindsay Volkswagen of Dulles
Sterling, VA
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I had a very good experience with Lindsay VW. Courteous, efficient and friendly too. The entire process from a car guru. com link through to the purchase of a pre owned vehicle went smoothly without a hitc efficient and friendly too. The entire process from a car guru. com link through to the purchase of a pre owned vehicle went smoothly without a hitch. I dealt with Juan Torres, and he did a great job. Highly recommended. More
Best car buying experience of my life This was the best car buying experience I have ever had. Bob Derby was exceptional! He was on top of everything and when I thought he would have forgo This was the best car buying experience I have ever had. Bob Derby was exceptional! He was on top of everything and when I thought he would have forgot about something he was reminding me and on top of it. The whole team at Lindsay was exceptional, they even offered to take care of some "I owe" items that I was never expecting to have done. I brought the car back in a week after I bought it, they took care of some minor blemishes on the interior door jam, gave me a free loaner while they had my car, did the emissions and put the plates on, all while they had it for a couple days. Bob Derby was at the forefront of all of it making sure everything was getting done and that I was happy and satisfied. Sean Cho in the finance department was incredible as well. Very friendly and very helpful, he explained everything in way that was easy to understand and was having fun with it the whole time as well. More
Lindsay Volkswagen of Dulles has a great selection of vehicles, great customer service, and great employees. Thank you especially to Bob Derby for taking the time to talk to us and make the right decisio vehicles, great customer service, and great employees. Thank you especially to Bob Derby for taking the time to talk to us and make the right decision on a car. Bob is a dependable salesman available at all times of the day for any questions or concerns we had for the vehicle. Overall, the car buying process was smooth and we are happy with our purchase at Lindsay Volkswagen of Dulles. More
I am a busy working Mom and needed a vehicle to transport my very active family. I decided that I wanted a mid-size SUV, but didn't really know what to buy. Initially, I found it exciting going to different my very active family. I decided that I wanted a mid-size SUV, but didn't really know what to buy. Initially, I found it exciting going to different dealerships test driving SUVs but after a while...it started to get frustrating. About half way through the process, I decided that I wanted a VW Atlas.I had never owned a VW before, but my boyfriend has a VW and convinced me that this was the brand for me to try. I knew exactly what I wanted a CPO, low miles, 2019, and any color but white. Well, that was like trying to find a needle in a haystack. Due to COVID all the CPO Atlas seem to vanish from my area, so we began our quest to find this "magical" SUV. I went to 5 dealerships in my area and surrounding areas- even travelling a hour and a half away to find this vehicle only to be disappointed that the vehicle promised was 13,000 miles over what was advertised. That dealership let me leave without even caring about what we had been through. On our last attempt, we found that Lindsay VW of Dulles had a VW Atlas that fit all my criteria. Admittedly, I was skeptical after coming from the other dealership a day prior, but my boyfriend, encouraged me to give it a chance and if it didn't work, we'd look for something else. So,on that Sunday, we spoke to Bill over the phone he said even though they were closing that he'd stay and wait for us. We live 40 minutes away, but drove there hoping that they had what I was looking for. We were greeted by Bill who immediately showed us the truck, got us a test drive, and went over the numbers (at least three times) with me. He was never pushy, but patient, he engaged us in small talk while we waited and was honest about what he could do for me. He never once looked at his watch or said he had to leave even though we were there for over 2 hours past closing. He showed that he was genuinely interested in getting me into the vehicle that I wanted. He and Sean Deal, his Manager, even allowed us to talk it over privately. They didn't try to crowd us. So, after some deliberation and some hard questions asked and answered...I decided to purchase the 2019 VW Atlas. Not only did Bill meet us the next day(which was his day off) but he took time to show us some other little nuisances that I hadn't seen at the other dealerships that I had been too. Also, the Finance guy, Tee Moore, was great too. He explained everything and was patient with my questions and ensured that I walked out there with the price I was quoted...so for me...Yes! the 6th time was a charm! This dealership exceeded my expectations and I will definitely recommend Lindsay VW to my friends and family. Try this dealership out...you'll definitely be impressed. More
Great people to work with. The largest VW dealership I have ever seen. Great service I would use them again in the future. Thanks for everything. SH have ever seen. Great service I would use them again in the future. Thanks for everything. SH More
Great (socially-distanced) deal on a used Jetta! Bob and Sean helped me close a deal on a Jetta Sport during the COVID-19 lock-down. Despite conducting all of the discussions and negotiations via pho Bob and Sean helped me close a deal on a Jetta Sport during the COVID-19 lock-down. Despite conducting all of the discussions and negotiations via phone and email, they were able to guide me to the right car on the lot, and help me close a great deal. Delivery to my home was super convenient - quite possibly the easiest car buying experience I've ever had. Very happy with my new-to-me Jetta! More
Genuinely Surprised - CPO Jetta SE 1.4T (5MT) I had an excellent experience thanks to the friendly and accommodating staff. My salesperson, Clyde Htoon, was patient and knowledgeable which made th I had an excellent experience thanks to the friendly and accommodating staff. My salesperson, Clyde Htoon, was patient and knowledgeable which made the experience effortless. I got lucky with the vehicle because I wanted a manual Jetta in black... but they had this white one instead. Online, the color seemed like a basic white that needed to be cleaned, but in person I realized that it was a beautiful silver white which I hadn't seen before. With all the options online, its often difficult to tell which dealer or vehicle is best based on the pictures alone. I was pleasantly surprised by both the dealer and the condition of the vehicle this time. Originally I was planning to go to Carmax, but this one was CPO for cheaper. **One note is that the CPO prices are priced including a $1000 incentive which was mentioned in the disclaimer (fine print); you must finance with VW Financial to get the $1000 incentive. Since I could not go with that bank, I had to pay an additional $1000 on top of the (conditional) list price... this was disappointing, but the car was still cheaper than Carmax's option AND it was Certified, so it came with 2 year factory warranty. I am happy with the decision and am currently loving the car. Despite the technicality of the pricing structure, Laura Salcedo, was extremely helpful with the finance process. She was able to work with me to assess all options without pushing me to buy any additional finance products that I didn't want or need. The fact that this is 10 mins from my house is also a huge bonus. Convenient, welcoming, helpful, and with a great selection... those are all great things that make me inclined to come back again. More
The entire process was pleasant with salesperson Rajesh Mishra. My friend and I came to get her a car and he made extensive efforts to make our experience easy to understand. He helped her pick out the per Mishra. My friend and I came to get her a car and he made extensive efforts to make our experience easy to understand. He helped her pick out the perfect car and if I recommend going to him. More
The meaning of enjoying car shopping Visiting a car dealership is a headache, your perspective and prior expectation is that you will be attacked by a hungry sales agent who is willing to Visiting a car dealership is a headache, your perspective and prior expectation is that you will be attacked by a hungry sales agent who is willing to push and force you to buy no matter what, but when you step into Lindsay in your lucky day and have Mr. Alfonso Monteverde to be your sales agent, everything start turning around, and you start enjoying every moment of your car buying experience, then you reach out the end of your journey with the coolest and most humble Finance Manager Ms. Mariya Dimitrova who will finish your paperwork in no time, you wish to start your car buying experience over again. Professionalism, experience, cooperation, understanding your requirements is the address of dealing with Alfonso, your More
The Best of the Bet this is my 5th Volkswagon and each and every single visit and/or call is handled with the upmost professionalisms and amazing' Excellent customer s this is my 5th Volkswagon and each and every single visit and/or call is handled with the upmost professionalisms and amazing' Excellent customer service, Sales Team is #1 and the complete package. Cheers to our 5th More