Lindsay Volkswagen of Dulles

Bob Derby was great to work with: professional and personable. He patiently explained all the auto features and buying processes to me–I never felt either pressured or rushed. He inspired confidence personable. He patiently explained all the auto features and buying processes to me–I never felt either pressured or rushed. He inspired confidence in his knowledge about all VW vehicles, including especially the one I was interested in. I would definitely recommend him in particular, and Lindsay VW of Dulles in general, to my friends. More

Was a bit stressed and in a pinch when my new driver totaled his car. Debbie was not just a salesperson, she was the expert guiding our family needed to finding a solution. Debbie went beyond d totaled his car. Debbie was not just a salesperson, she was the expert guiding our family needed to finding a solution. Debbie went beyond duty and beyond expectation during this moment t of stress. A million thanks for your kindness, For going above and beyond. Debbie, you’re more than a rep, You’re a lifeline!!! Truly appreciated. More

Highly recommend this dealership. I had a very positive experience last Sunday that ended with leasing a 2024 Altas. My car salesman, TW, went far and beyond. He was very transparent I had a very positive experience last Sunday that ended with leasing a 2024 Altas. My car salesman, TW, went far and beyond. He was very transparent and thorough. He showed me the car and all the technology installed with passion. TW made sure to answer all my questions. When I decided to go ahead and lease the car. TW and his Manager (Marc) were flexible and fair during cost negotiations. Even when I sat with the finance manager, Sarah, and I wanted to further negotiate additional plans, she and Marc were very accommodating. All stayed four more hours after closure and were very patient. Thank you all very this great and humane car buying experience that I have never seen in any other dealer. Highly recommend this place. When TW knew that the car was a surprise for my wife. He decorated the car with balloons and helped me in arranging this nice gesture for her. It really made her day and she couldn’t stop smiling. Again, he even showed the car with all its features for my wife very patiently the same way he did it to me the day before. Big thank you to TW :) More

My husband and I could not have been more impressed with the entire Lindsay Volkswagen team. From the moment we stepped on the lot, we were promptly greeted by Alfonso who answered all of our questions and the entire Lindsay Volkswagen team. From the moment we stepped on the lot, we were promptly greeted by Alfonso who answered all of our questions and facilitated one of the most thorough test drives. He was extremely knowledgeable about all features and went above and beyond to ensure our needs were met. Not only did he have our car’s certification expedited, he even came in on his day off and prioritized us every step of the way of the sale. Overall, we had an awesome experience with everyone we encountered from sales, management and finance (shoutout to my girl Sarah!) and could not be happier with our decision. If you’re in need of a new car, look no further than Alfonso at Lindsay Volkswagen! More

Joseph Baker was great to work with while purchasing my new ID.4! I will be recommending him to all my friends and family! new ID.4! I will be recommending him to all my friends and family! More

Recently purchased a 2021. 5 VW Atlas SEL from Lyndsay. I’m a pain in the butt; but my salesperson Debbie was very patient with me over the course of a week. I’ve purchased ma 5 VW Atlas SEL from Lyndsay. I’m a pain in the butt; but my salesperson Debbie was very patient with me over the course of a week. I’ve purchased many vehicles over the course of my life and this was one of the better experiences that I’ve had. Highly recommend both Debbie and this dealership. More

I had a really great experience with my new car purchase at Lindsay VW of Dulles working with David Sathrum. David was very easy to work with and didn't overwhelm or pressure me when I needed some addition at Lindsay VW of Dulles working with David Sathrum. David was very easy to work with and didn't overwhelm or pressure me when I needed some additional time to decide on the right car for me. He made this most recent buy experience much smoother than I have in the past with other dealership. I highly recommend reaching out to David if you're looking for a new/used car at this location. More

I owned my 2005 Jetta for 18 years (purchased certified pre-owned). As such, I had no idea how to shop for cars. Bob Derby made the process simple and fun. On recommendation from a friend, I called Bob D pre-owned). As such, I had no idea how to shop for cars. Bob Derby made the process simple and fun. On recommendation from a friend, I called Bob Derby to discuss options for a new car. He asked about “trim styles” (I’m sorry, what? Newbie buyer here!) Without missing a beat or making me feel silly, he clarified, “are there any specifics” that I wanted in car. Since my car was going on 20 years old, anything at this point was an upgrade from the tape deck, single CD player, and knob controls. Following our phone call, I met up with Bob to test drive a Tiguan. Beautiful SUV. He gave me a full tour of the Tiguan, bumper to bumper, explaining the ins and outs of the various features and encouraged me to ask questions. We got back to his office, he showed the color options and then had the car pulled around in the color I chose making it hard to say “I’m not ready, yet”. [Very smooth, by the way, Bob :) ] I called Bob a few days later with a different model (Taos) in mind. We set up a test drive and the process began anew. The man knows his products and his customers! Never at any point did I feel pressured to purchase—it was more of a conversation to figure out my wants and needs and how that matched with my timing. Specifically, I’d like to point out I told Bob I loved the Taos and the color and THAT was the car I’d be buying, but I had to go home to figure out financing before I could sign. Bob didn’t make me feel rushed or that I was making a bad decision, nor did he push me to purchase right then and there. He did inform it was possible the car would be purchased before my return, but he would work with his team to make sure I would have what I wanted. I left his office with an appointment to return two days later to put pen to paper. I sold my Jetta to Lindsay VW for a more than reasonable price. Bob walked me through all the options and set me up with the paperwork before transferring me to Sarah Ross, financial manager. Sarah made me feel at home in her office—offering me food, drink, and giving me loads to laugh about; it felt like I was chatting more with a close friend than someone ready to take my money. Never at any point did I feel like Sarah or Bob tried to “upsell” me anything—again, it was more so giving me the education of the various options so I could make the decision that was best for me. I appreciate the time and patience both Bob and Sarah spent on me. I would 100% recommend Lindsay VW of Dulles to anyone looking to purchase/lease/sell a vehicle. More

My first visit to LIndsay Volkswagen was a lovely surprise. I accompanied my daughter while she was car shopping. Bob Derby assisted us with our MANY questions, and was very helpful in explaining the surprise. I accompanied my daughter while she was car shopping. Bob Derby assisted us with our MANY questions, and was very helpful in explaining the differences between the models my daughter was interested in. No pressure, just honest conversation. The test drives were helpful, and it wasn't until later in the week, my daughter made her decision. Bob was so helpful in walking her through the process, and I was very impressed. Kudos to Bob Derby as one of LIndsay's best!!! More

When I say I never want to get another car in the future from anyone besides Alfonso Monteverde, I mean it. The patience he had for my 1000 questions and the important information he gave me out of kindness from anyone besides Alfonso Monteverde, I mean it. The patience he had for my 1000 questions and the important information he gave me out of kindness made my experience delightful. More