
Lindsay Volkswagen of Dulles
Sterling, VA
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Can buying a car be FUN?!? YES! Ive purchased numerous cars in my lifetime, and have had many interactions with car sales reps. Josh's professionalism is second to none, and YES! Ive purchased numerous cars in my lifetime, and have had many interactions with car sales reps. Josh's professionalism is second to none, and he makes you feel like family, and not just another customer. He is extremely knowledgeable in VW and listens carefully to what your needs are. So if you are in the market for a VW, def add Josh @ Lindsay vw to the top of your list. Thanks again Josh and Blake for a wonderful and fun experience. More
Out of State Purchase Found a very reasonably priced R-Line Atlas online at Lindsay but, living in NY I was more than a little apprehensive about going through with an out Found a very reasonably priced R-Line Atlas online at Lindsay but, living in NY I was more than a little apprehensive about going through with an out of state purchase. Decided to inquire anyhow and am very happy that I did. My first contact was with Simon Chu and from day one he was up front with me on the price and qualifying incentives. He confirmed all the fees and out the door price and provided me with a paper trail of it all through email. We went through the inventory and the one I wanted was in transit. I put a deposit on it right away and Simon updated me on its status daily until it came in. He reserved it and had it put aside for me immediately...which you assume all dealers do anyways BUT not true because I read reviews all the time from other dealerships where customers go pick up their vehicles they put deposits on and either the car has been sold or they have had substantial test drive miles on it!!! ...not at Lindsay...my vehicle was parked inside, detailed and only had 2 miles on it!!!...awesome and professional. Before I actually picked it up though I also mentioned I had a trade in, I made it clear that I didnt want to waste my time driving down if the trade in value was not going to work for me, Simon deferred to his manager Mark Weinstein and they both worked with me to get me a very fair price. As with any purchase, you should do your research in advance especially if its long distance and its based on the honor system but, it sure is so much easier when you deal with transparent professionals like SImon & Mark. They made every aspect of my transaction smooth, there were no surprises and in the one instance where there was a slight miscommunication in the VW financing Mark immediately stepped in and made it right. Drove 5 hours and picked up vehicle same day, paperwork was ready to go and Simon patiently stayed late on Saturday night to go over all details on the car before I drove it off the lot (which impressively he knows ALL the features of the truck) and he continually followed up with me via email and phone calls to ensure that I understand the vehicle and am pleased with the purchase...I am...,it is a sweet looking R-Line trim!. Most of all I am pleased with the honestly and friendliness of the team of Simon / Mark & Paola (Finance Mgr) that made my purchase experience great. I would definitely recommend working with any one of them and want to commend Lindsay management for establishing guidelines that obviously make them a step above other dealerships. Its no surprise why they have very good online ratings. Considering the horror stories you read about salesmen and dealerships, I wish them continued success because I left a very satisfied customer! More
Alfonso Monteverde Review Alfonso Monteverde was very helpful in placing me in a vehicle that fit my needs. At no point did I feel I was being sold. He was honest and open abou Alfonso Monteverde was very helpful in placing me in a vehicle that fit my needs. At no point did I feel I was being sold. He was honest and open about the car's features and abilities so that I could make the best decision for myself. More
Great place to buy and service a car Over the past 10 years I purchased 5 cars from them, customer service for both sales and service is outstanding. My best experience was this past week Over the past 10 years I purchased 5 cars from them, customer service for both sales and service is outstanding. My best experience was this past week with salesperson Simon Chu and finance manager Larry Schiro, they really worked with me on getting me the best possible deal, no other VW dealers in the region could match it. More
Very good experience I recently purchased a new vw atlas from in Dulles. I had the pleasure of working with Alonso Monteverde and he did a very great job. I recently purchased a new vw atlas from in Dulles. I had the pleasure of working with Alonso Monteverde and he did a very great job. More
Jetta GLI Purchase I recently had the pleasure of purchasing a new VW Jetta from Lindsay VW under the expert guidance of Sales Associate Alfonso Monteverde. I must say, I recently had the pleasure of purchasing a new VW Jetta from Lindsay VW under the expert guidance of Sales Associate Alfonso Monteverde. I must say, from the time I first walked in to the dealership, to driving away in my new car, Alfonso made the entire process just about as smooth and efficient as can be....despite me not being able to make up my mind on which Jetta to initially buy. No problem, what impressed me the most is the fact that Alfonso and the Lindsay team have but one goal in the end - to ensure the customer is satisfied, no matter the challenges. Alfonso is a TRUE ASSET to Lindsay VW and should you be looking to shop there, may I humbly suggest requesting him - you will not be disappointed. It bears mentioning that he has been with Lindsay from the start (early 2000s) and IT SHOWS. Thank you Alfonso, as well as the General Manager, Sales Manager and Finance Manager for taking care of me. You have a loyal and lifelong client in me. Sincerely, JP More
Totally oriented to making customer happy. Manager accommodated all of my requests; Simon was extremely attentive and helpful. I left the dealership feeling completely satisfied with my purchas Manager accommodated all of my requests; Simon was extremely attentive and helpful. I left the dealership feeling completely satisfied with my purchase and my experience. More
Golf GTI Mariya helped me out with a purchase of a new Golf GTI. She was fantastic and answered every small detailed question I had. Thanks Mariya! Mariya helped me out with a purchase of a new Golf GTI. She was fantastic and answered every small detailed question I had. Thanks Mariya! More
Great Experience Staff was very professional and had great responsiveness to my inquiry. Alfonso was a pleasure to work with. He helped me weigh my options and make th Staff was very professional and had great responsiveness to my inquiry. Alfonso was a pleasure to work with. He helped me weigh my options and make the choice that was best for me. I was impressed at their honesty throughout the entire process. I'll definitely be back for my vehicle purchases in the future. More
Pleasant and stress free Everyone at Lindsay provided impeccable service in my purchase of a 2018 Tiguan. The vehicle is more than I could have hoped for, and the entire expe Everyone at Lindsay provided impeccable service in my purchase of a 2018 Tiguan. The vehicle is more than I could have hoped for, and the entire experience was one of efficiency and professionalism. My sales person, Mariya, was thoroughly knowledgeable about the vehicle and took time to explain to me all the remarkable features that this Tiguan has. The sales staff made the transition from the lease of my 2015 Passat to the lease of the 2018 Tiguan completely seamless. I was amazed at the efficiency and the swiftness of the entire process. The entire staff at Lindsay is terrific--and I will definitely look forward to getting my next vehicle from them! More