
Lindsay Volkswagen of Dulles
Sterling, VA
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A Very Good Experience I live in New York and was having a frustrating time negotiating the VW Buyback for my 2105 Passat. I stopped in at Lindsay to ask a few questions whi I live in New York and was having a frustrating time negotiating the VW Buyback for my 2105 Passat. I stopped in at Lindsay to ask a few questions while I was visiting family in Virginia. Although they could not solve my issues they listened in a very concerned way and offered any support they could give . As a result of my experience at Lindsay I decided to buy another Passat which I probably would not have done otherwise. Their assistance in purchasing the vehicle " long distance " made the transaction easy and enjoyable. Simon Chu was the Lindsay salesman and he has continued to keep in touch with me to see how everything is going. I appreciate that very much and will absolutely recommend Lindsay to anyone who might be looking for a VW vehicle. More
Unicorn of Dralerships As the title says, this place in Northern Va is a unicorn among dealers. We drove over four hours to purchase a new VW from Lindsay VW. Other dealers As the title says, this place in Northern Va is a unicorn among dealers. We drove over four hours to purchase a new VW from Lindsay VW. Other dealers should capture, study and copy what the good folks at Lindsay pull off everyday. Every other dealer we contacted when looking for a simple price on a new VW gave us one shenanigan after another. Very frustrating! In comes Jerry Halloway and Bob Derby at Lindsay. They took the time ON THE PHONE to tell me their way-below-MSRP prices, how my out the door number would be figured and talked to me like a customer. Imagine that!! A dealership that actually likes and wants to sell you a car. Most of the dealers we've ever been to- we have left wondering how they stay in business?! Not so with the folks at Lindsay. Even the financing department was courteous, knowledgeable, transparent and above all NO ONE was pushy, arrogant or snarky. Once again, they treat you like the best and only customer that day. What a breath of fresh air. We walked in, talked a little -confirmed the price we discussed and after the test drive we bought our VW. Done. Did I mention they even bought us lunch while we waited for the final predelivery wash and wax !? I can't say enough about the joy of the experience. Do yourselves a favor- go to Lindsay once, and you will never go anywhere else again for a car buying experience. More
Walked out a happy customer Simon Chu was very helpful, knowledgeable and caring. I was in between a 2017 Jetta GLI or a 2014 CC R-Line, he knew everything inside and out of both Simon Chu was very helpful, knowledgeable and caring. I was in between a 2017 Jetta GLI or a 2014 CC R-Line, he knew everything inside and out of both cars and helped me make a decision to get out of an expensive lease. I ended up going to the CC and love it! If anyone is looking to buy a VW, go to Lindsay VW and ask for Simon. More
Painless I typically walk into a dealership prepared for battle. You know, the typical "I'm getting up to leave" attitude. That is not the case when working wi I typically walk into a dealership prepared for battle. You know, the typical "I'm getting up to leave" attitude. That is not the case when working with Simon Chu, their Sales Manager Mark, and their Finance Manager Josh. What was great about working with them was that they are fair people. They get it. They don't do the typical crap I am used to dealing with at a dealer by asking me things like, "Well what is the monthly payment you want?". I am a grown up, I can do simple math, I am concerned about getting the right deal. If you don't want to me jerked around and want a respectable business to buy a car from, this is the place. More
Excellent Service Joshua (J.J) and Joshua the financial guy were both extremely professional and expert at their jobs. I am very impressed and pleased with my experien Joshua (J.J) and Joshua the financial guy were both extremely professional and expert at their jobs. I am very impressed and pleased with my experience buying my 2nd VW from your business. I will be back if and when the two VW's I now own ever wear out. Give my respects to J.J. and Joshua. You have some very dedicated, intelligent, knowledgeable, and efficient guys there! David More
Great Experience! Sri was very professional and a pleasure to work with right from the start! Although we were in the market for a new car, we never felt pressure to pu Sri was very professional and a pleasure to work with right from the start! Although we were in the market for a new car, we never felt pressure to purchase. Sri acted as a point person who was there to answer any questions we had to help us find the best car for our family. He was extremely knowledge and very patient; meeting with us several times before we made a final decision. We would definitely recommend Sri to other customers and hope to work with him again in the future! More
Like part of the Family We recently purchased a 2015 Passat Sport after having leased a 2016 Jetta TSI last year. We were treated like part of the Lindsay VW family from the We recently purchased a 2015 Passat Sport after having leased a 2016 Jetta TSI last year. We were treated like part of the Lindsay VW family from the moment we walked onto the dealership lot. Like seeing a old friend, Stephanie Oporto greeted us and made us feel like we were back home again. Moments later, Simon Chu became our long lost brother, who made sure he understood our limitations and found us the best deal. Simon Chu is the consummate professional with sincere interest in caring for our needs. Since the homecoming, we continue to be treated like part of the family as we transition into our new Passat. This is by far the best experience we have ever had buying a car. We strongly suggest you consider becoming apart of the Lindsay VW family. More
I highly recommend Lindsay Volkswagen of Dulles Ask for Bob Derby ... he treated us very well during the transaction. No pressure, just a professional attitude from start to finish. And the finance Ask for Bob Derby ... he treated us very well during the transaction. No pressure, just a professional attitude from start to finish. And the finance representative was pleasant and professional, getting us an excellent rate with a local bank. More
Great Experience Our experience at Lindsay VW dealer was extremely pleasant. Sri was very helpful and he was never pushy, you can tell he has a lot of experience and k Our experience at Lindsay VW dealer was extremely pleasant. Sri was very helpful and he was never pushy, you can tell he has a lot of experience and knowledge. Sri made our experience hassle free and he answered all of our questions with detail and we are very happy we chose him to sell us our wonderful new GTI. More
Great Dealership I recently purchased a 2017 VW GTI and I can tell you that this is definitely the place to go. Bob Derby was a fantastic salesman from start to finish I recently purchased a 2017 VW GTI and I can tell you that this is definitely the place to go. Bob Derby was a fantastic salesman from start to finish. He answered every question I had in a timely manner and was an all around pleasure throughout the process. If you're in the market for a new or used VW, I highly recommend going to see Bob Derby and the rest of the stellar staff at Lindsay VW. More