Lindsay Volkswagen of Dulles

Lindsay VW did a great job getting me the car I wanted I dread dealing wit dealerships but found that that employees at Lindsay were very helpful and knowledgable. I did not feel like there was any pressu I dread dealing wit dealerships but found that that employees at Lindsay were very helpful and knowledgable. I did not feel like there was any pressure to purchase a vehicle and the sales representative that I worked with wanted to make sure I was happy and comfortable with the sale. I didn't feel like there were any gimmicks or tricks and drove out of the dealership happy with my decision. I would come back again. More

Amazing experience I really had an amazing experience...Everything was perfect and the attention was incredible...I really recommend Simon Chun, his attentions was fanta I really had an amazing experience...Everything was perfect and the attention was incredible...I really recommend Simon Chun, his attentions was fantastic, he is very friendly and always there to help you in the process... More

Top shelf all the way This is what a car dealership should be. The staff here are customer-centric and focused on what is right for you, not what will benefit the dealershi This is what a car dealership should be. The staff here are customer-centric and focused on what is right for you, not what will benefit the dealership. Crystal was both committed to helping us, and patient as we debated options. And I frankly lost track of the number of people who went out of their way to see that we got what we needed. Low pressure and fun environment. Parents: there is a (contained) kids area, which made things much easier for us! More

PERFECT I was on a very tight schedule and Maryia had a car that I wanted. I was coming from 200 miles away to purchase a Golf R only to turn around and make I was on a very tight schedule and Maryia had a car that I wanted. I was coming from 200 miles away to purchase a Golf R only to turn around and make a huge trip back west. Mariya showed up early that morning to make sure everything was ready for the car - it looked beautiful upon arrival. She had all the paperwork set up and never tried to upsale me. That may sound like a bad thing but her no pressure approach allowed me to think and I actually ended up buying the extra insurance - Rebecca had a big part in that too. All said in done, I was in and out of that dealership in a couple of hours. Best dealership I have ever been to and I have buying and selling cars for years. Support. Within 5 days of ownership, I almost wrecked my baby and had a screw sticking out of a sidewall. I was in a different city and was clueless on what to do. I called Mariya and she, with Rebecca's help, completely fixed my problem. They recommended dealers, explained the process and followed up. Never have I experienced such a thing. I would shop here again in a heart beat: HIGHLY RECOMMENDED. Adrian More

Great Experience My wife and I have been looking for a VW Passat to replace the one we returned due to the recall. Once I decided to buy, finding the right dealer wa My wife and I have been looking for a VW Passat to replace the one we returned due to the recall. Once I decided to buy, finding the right dealer was a challenge. I came to Lindsay VW of Dulles already knowing what I wanted, and after trying second hand options at other dealers, new options at Kings in Gaithersburg and Terry in Lynchburg. What brought me there was availability, but what took me by surprise and resulted in my purchase was the amazing staff, especially my sales associate Rajesh Mishra. I had been passively shopping for cars for almost a year and its tiring going through the same routine with different car salesmen. For example, I've been continuously disappointed with how the majority of places I go to result in a lack of follow-up even when it is requested and lack of patience in the whole process. This is where Rajesh at Lindsay VW stands out. His pleasant, friendly and humble personality mixed with his motivation to be helpful throughout the entire process never faded. His responsiveness was unparalleled. For example, if I asked questions specific to my car, he always had a timely answer. If he was uncertain, he would check by going to the car to see the answer with his own eyes before answering. He built great rapport and trust instantly. These are rare qualities to find in any salesman, and these qualities are most important / essential for such a large purchase. Hands down I would recommend Rajesh Mishra at Lindsay to people I know that are looking to buy an new or used VW. I have no regrets and couldn't be happier with my purchase. If I decide to purchase another VW I would definitely go back to Rajesh at Lindsay VW at Dulles and would recommend him to any of my friends/family. More

Shovan gave the EPITOME of Customer Service at its BEST! My sales associate was Shovan Ahmed. I arrived at the dealership at 7:15 p.m. (the dealership was to close at 8 p.m.). I exited my rental car and as I My sales associate was Shovan Ahmed. I arrived at the dealership at 7:15 p.m. (the dealership was to close at 8 p.m.). I exited my rental car and as I walked towards the entrance of the dealership I was met by Shovan. He walked towards me with a warm smile; an outstretched hand to shake; and greeting — “how may I help you today?” Shovan was total engaged from the onset. How? I explained I was interested in a particular car that I saw on the internet. I wanted to know if it was still available. It was the Volvo C30 T5 2012. He told me that it was and walked me over to the car for me to view it. After viewing the car, we walked back to the entrance of the dealership while he retrieved the key for me to take a test drive. He brought the car around for me; opened the door for me to inspect the interior as well as the exterior again. He explained the features to the car as though it was a Volkswagen. What is important about the sale of this car? Shovan is a new car sales associate not a used car associate. Yet he did not push me off to one of his other associates to help me. He did it himself. He stayed to help me beyond closing, never rushing me! He just wanted to ensure I was happy with my decision. When I came back to close the deal, it didn’t take an hour. I have never been so stress free when purchasing a car! What is this called? Old Fashion Customer Service ... it is the benchmark to what others should be measured! If you are looking to buy a car, please come to Lindsay Volkswagen of Sterling/Dulles and ask for Shovan. He represents the embodiment of what customer service should be! The degree of customer service we have come to look for; and what we thought was lost but I guarantee you will not be disappointed! I wasn’t. Just tell him the lady who purchased the Volvo C30 sent you!!! More

Patient, humble, kind and extremely helpful - rare to find! I was between Volvo, Subaru and VW, and once I decided on VW, finding the right dealer was a challenge. I came to Lindsay VW of Dulles already knowing I was between Volvo, Subaru and VW, and once I decided on VW, finding the right dealer was a challenge. I came to Lindsay VW of Dulles already knowing what I wanted, and after trying second hand options at other dealers, new options at Kings in Gaithersburg and Stohlman in Tysons Corner. What brought me there was availability, but what took me by surprise and resulted in my purchase was the amazing staff, especially my sales associate Simon Chu. I had been passively shopping for cars for almost a year and its tiring going through the same routine with different car salesmen. For example, I've been continuously disappointed with how the majority of places I go to result in a lack of follow-up even when it is requested and lack of patience in the whole process. This is where Simon Chu at Lindsay VW stands out. His pleasant and humble personality mixed with his motivation to be helpful throughout the entire process never faded. For example, if I asked questions specific to my car, if he was not sure, he would check by going to the car to see the answer with his own eyes before answering. He builds great rapport and trust instantly. These are rare qualities to find in any salesman, and these qualities are most important / essential for such a large purchase. There was one point of miscommunication during the preparation of the car, but they went above and beyond to make the fix and I was very impressed. I have no regrets and couldn't be happier with my purchase. If I decide to purchase another VW I would definitely go back to Simon at Lindsay VW at Dulles and would recommend him to any of my friends/family. More

Alfonso was great! Alfonso was fantastic. He provided exceptional service and got us a great deal on a new Jetta. He is not your stereotypical car salesman. He truly Alfonso was fantastic. He provided exceptional service and got us a great deal on a new Jetta. He is not your stereotypical car salesman. He truly cares about his clients and their needs. More

Great buying experience Mr. Krothapalli was very professional and knowledgeable salesman. He answered all our questions and explained the benefits of a certified automobile. Mr. Krothapalli was very professional and knowledgeable salesman. He answered all our questions and explained the benefits of a certified automobile. One of the best car buying experiences. More

Al Singh made buying a car enjoyable I was very happy with my experience with Al Singh and the Lindsay Volkswagen of Sterling VA. Al Singh was proactive during the entire car buying proc I was very happy with my experience with Al Singh and the Lindsay Volkswagen of Sterling VA. Al Singh was proactive during the entire car buying process. Al was quick to answer questions as they came up. As a first time car buyer at Lindsay Volkswagen, the process was very smooth; Al makes an easy and enjoyable process and never once made me feel pressured. I would recommend Al Singh to all my close friends and family. Thanks again Al. More