
Lindsay Volkswagen of Dulles
Sterling, VA
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Very positive and stress free transaction. After driving "mom mobiles" for 18 years, I finally got myself a fun car that's all mine! Sri was a wonderful salesman to work with. He was very atten After driving "mom mobiles" for 18 years, I finally got myself a fun car that's all mine! Sri was a wonderful salesman to work with. He was very attentive, informative, patient, and professional. I never felt pressured by him. The best part of our test drives was watching Sri and my husband fold their over 6ft bodies into the back of the VW Beetle! He never complained and always had a smile on his face. Sri was the best car salesman ever!!! I highly recommend him. Ask for Sri when you go to buy your car. More
Great Experience I went to Lindsay to purchase a new car for the first time in 14 years. The service was great. Sri was helpful and friendly. I felt comfortable and ta I went to Lindsay to purchase a new car for the first time in 14 years. The service was great. Sri was helpful and friendly. I felt comfortable and taken care of. More
Great Customer Service from Sri I would highly recommend Sri to anyone interested in purchasing a VW. He handled my inquiry about a Golf on Lindsay VW's website, and over the course I would highly recommend Sri to anyone interested in purchasing a VW. He handled my inquiry about a Golf on Lindsay VW's website, and over the course of several days, he patiently handled my questions via email and phone about the car and its purchase price. In person, Sri was even more gracious, again going over numbers to ensure that I understood and was comfortable with everything and demonstrating how much he valued my business. There were no pushy sales tactics or false/implied promises. I would also note that Sri showed expert knowledge during our test drive of the exact Golf I planned to buy, and the experience was far more informative than a test drive I had on the same Golf model weeks earlier. More
Bob Derby is the BEST! I purchased a used VW Beetle back in November. It was my dream car. I worked with Bob Derby and he was great! I was 21 years old and shopping on my ow I purchased a used VW Beetle back in November. It was my dream car. I worked with Bob Derby and he was great! I was 21 years old and shopping on my own, as my husband was not able to come with. Bob treated me like his daughter and gave me all of the information I asked for. He was not pushy at all! he made sure I was comfortable with all of the numbers and did not try to take advantage of me and take all of my money. He was very nice and gave me any info I asked for, and tried his hardest to get me the best deal possible. He was so nice! He also kept contact with me over the next few months while they were working on registering my car in Ohio for me. He was very thorough and so helpful! I would definitely buy another car from Bob! More
Great experience The sales man and the dealership overall were very helpful and friendly. The experience was fast and easy. There were no problems during my visit. I w The sales man and the dealership overall were very helpful and friendly. The experience was fast and easy. There were no problems during my visit. I would definitely recommend this dealer ship to others. Amazing experience!! More
Got 2 cars for (a) change The buying experience was straight forward and smooth, buying 2 cars took a bit longer. Got a great deal on 2 cars and Alfonso makes the experience a The buying experience was straight forward and smooth, buying 2 cars took a bit longer. Got a great deal on 2 cars and Alfonso makes the experience a lot less painful. Everyone at Lindsay VW is professional and helpful. More
In and out in under 4 hours My husband and I originally contacted Christian about a used truck. We were also looking to replace our van, so once we arrived at the dealership we My husband and I originally contacted Christian about a used truck. We were also looking to replace our van, so once we arrived at the dealership we drive the truck, followed by three other vehicles. We were in no hurry, so all we did the first visit was take four vehicles on test drives. My husband corresponded with Christian throughput the next week. We decided to go back at the end of the week, ready to make a purchase. Within three and a half hours, we did another test drive and negotiated a good deal. Everyone we met at Lindsay was helpful, attentive, and low-pressure. That's exactly what we wanted. More
Deb Gonzalez and whole team-First rate I gave this 5 star due to the fact that I went to a dealer who is in the business of VWs!...but although I walked out with a used car (non VW), I will I gave this 5 star due to the fact that I went to a dealer who is in the business of VWs!...but although I walked out with a used car (non VW), I will be back (Arnold voice for effect) because of the people! More
Great Experience with Bob Derby at Lindsay VW I went to Lindsay VW with idea of continuing my research on a new 2015 DTI Jetta that was recently released to sell. I have never owned a VW or a dies I went to Lindsay VW with idea of continuing my research on a new 2015 DTI Jetta that was recently released to sell. I have never owned a VW or a diesel. I met with Bob Derby at the showroom which by the way was beautiful. I told him what I was looking for and he was tremendously helpful. He quickly identified 3 vehicles that fit what I was looking for. He showed me the vehicle that best fit my search and was very knowledgeable on all aspects of the car, including the engine, the transmission and all the options the car possessed. We went on a test drive and Bob again impressed me with his knowledge of the vehicle. With my prior research done, I knew that Bob knew what he was talking about. There was never any pressure placed on me to make a purchase. I was so impressed with the car and with Bob and his professional demeanor, I decided I was done doing research and I told him I wanted to move forward with buying the car. I can say that this was the best buying experience I have ever had purchasing a new car!!!! More
Shady Sales I placed a $500.00 deposit on a New 2015 VW Passat TDI SEL Premium on 25 November 2016 to purchase the car when the VW Diesel issue was resolved and t I placed a $500.00 deposit on a New 2015 VW Passat TDI SEL Premium on 25 November 2016 to purchase the car when the VW Diesel issue was resolved and they were able to sell the car. I was given a buyers order with the VIN 1VWCV7A35FC107257. In May 2017, I was contacted by a sales person. At first they said they didn't have the car available then they called and said it was ready. I drove to Dulles, VA from Virginia Beach on 30 May 2017 to get the car. They had a car of the same exterior color waiting for me to test drive. When we got to the sales office I noticed the VIN did not match. The car I placed the deposit on had a light interior this one had a black interior. When I asked where my car was they said they sold it. They did not have copies of the buyers agreement either. The price of this car was not what was originally stated. I left the dealer ship and told them I would be back. When I went back on 02 June 2017 for the other car they lied to me and said it was also sold (I called to verify the car was still available.) I requested my deposit be returned. They did return the deposit with no interest after having my money for 6 months. The business mislead me by trying to sell me the other car and then would not honor the price. I had other opportunities to get a car but did not since I had a contract with them. SHADY! More