Lindsay Volkswagen of Dulles
Sterling, VA
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Great Experience with Bob Derby at Lindsay VW I went to Lindsay VW with idea of continuing my research on a new 2015 DTI Jetta that was recently released to sell. I have never owned a VW or a dies I went to Lindsay VW with idea of continuing my research on a new 2015 DTI Jetta that was recently released to sell. I have never owned a VW or a diesel. I met with Bob Derby at the showroom which by the way was beautiful. I told him what I was looking for and he was tremendously helpful. He quickly identified 3 vehicles that fit what I was looking for. He showed me the vehicle that best fit my search and was very knowledgeable on all aspects of the car, including the engine, the transmission and all the options the car possessed. We went on a test drive and Bob again impressed me with his knowledge of the vehicle. With my prior research done, I knew that Bob knew what he was talking about. There was never any pressure placed on me to make a purchase. I was so impressed with the car and with Bob and his professional demeanor, I decided I was done doing research and I told him I wanted to move forward with buying the car. I can say that this was the best buying experience I have ever had purchasing a new car!!!! More
Shady Sales I placed a $500.00 deposit on a New 2015 VW Passat TDI SEL Premium on 25 November 2016 to purchase the car when the VW Diesel issue was resolved and t I placed a $500.00 deposit on a New 2015 VW Passat TDI SEL Premium on 25 November 2016 to purchase the car when the VW Diesel issue was resolved and they were able to sell the car. I was given a buyers order with the VIN 1VWCV7A35FC107257. In May 2017, I was contacted by a sales person. At first they said they didn't have the car available then they called and said it was ready. I drove to Dulles, VA from Virginia Beach on 30 May 2017 to get the car. They had a car of the same exterior color waiting for me to test drive. When we got to the sales office I noticed the VIN did not match. The car I placed the deposit on had a light interior this one had a black interior. When I asked where my car was they said they sold it. They did not have copies of the buyers agreement either. The price of this car was not what was originally stated. I left the dealer ship and told them I would be back. When I went back on 02 June 2017 for the other car they lied to me and said it was also sold (I called to verify the car was still available.) I requested my deposit be returned. They did return the deposit with no interest after having my money for 6 months. The business mislead me by trying to sell me the other car and then would not honor the price. I had other opportunities to get a car but did not since I had a contract with them. SHADY! More
Excellent Service Alfonso provided excellent service when I purchased my VW. He was able to easily handle the challenges of working remotely as I was out of state. I wo Alfonso provided excellent service when I purchased my VW. He was able to easily handle the challenges of working remotely as I was out of state. I would highly recommend working with him More
All the way from Ohio! My son, who lives in Virginia, brought us into the dealership because of the large inventory of Alltracks, certainly more than we had locally in Ohio. My son, who lives in Virginia, brought us into the dealership because of the large inventory of Alltracks, certainly more than we had locally in Ohio. We met Alfonso and could not have asked for a better salesman. The deals were great and we decided to work with an out-of-state dealer. They made the process easy. Alfonso even called us from his vacation as we looked for the right vehicle. Highly recommended. More
Golf R Best car buying experience! Mariya was fantastic! Rebecca at finance department was also great. Very easy with none of the usual car buying hassel. Wo Best car buying experience! Mariya was fantastic! Rebecca at finance department was also great. Very easy with none of the usual car buying hassel. Would highly recommend. More
Raj is the best!!!! Bought a golf r from Lindsay, great customer service, they worked really hard for me. Raj Mishra was the best. Rebecca and Brian Thomas in finance Bought a golf r from Lindsay, great customer service, they worked really hard for me. Raj Mishra was the best. Rebecca and Brian Thomas in finance were excellent too. Very upfront pricing and no tricks when time to close the deal. Will definitely work with them again. More
Regular maintenance The service techs are helpful. If you call ahead, you can go in without an appointment during slower business times. Waiting area is comfortable and t The service techs are helpful. If you call ahead, you can go in without an appointment during slower business times. Waiting area is comfortable and the work was completed sooner than promised. More
A great online experience! Raj was great, he loves his job and it shows. I drove all the competition and the VW Golf was the car for me so I started my search the modern way - c Raj was great, he loves his job and it shows. I drove all the competition and the VW Golf was the car for me so I started my search the modern way - cars.com, Autotrader, etc. Lindsay VW had the best price in the country! I flew from Detroit to Dulles and Raj was waiting to pick me up. At the dealership my car was indoors, fully detailed, waiting my inspection. A wonderful car buying experience all around! More
Bob Derby made my experience great! Bob Derby was phenomenal. He literally listened to everything I had to say and gave real feedback. He was able to help me with my situation and wasn't Bob Derby was phenomenal. He literally listened to everything I had to say and gave real feedback. He was able to help me with my situation and wasn't one of those annoying pushy salesmen at all. He was kind and considerate and worked hard to get me the best deal. In addition to this, he was very responsive and explained things to me in a way I could understand. He's the kind of salesmen you want to meet. Then Larry and Laura from the finance department worked hard to negotiate with the banks on my behalf so I could get the lowest APR and monthly payment possible. They were very receptive and listened to my financial needs. I was able to get a brand new 2017 Jetta even though I had a lot of negative equity all for a low price. I seriously thank the stars that Bob was the one who helped me. They're so considerate here and I'm truly thankful! More
Wonderful place Wonderful experience in contrast to usually an anxiety riding stress-filled time. Salerep was great, a Joshua Pidek. Was very honest I felt and ma Wonderful experience in contrast to usually an anxiety riding stress-filled time. Salerep was great, a Joshua Pidek. Was very honest I felt and matched our prices. Left with the new GTI in a few hours. Even trusted us to pay later with my TDI check. Cannot say enough good about them. 11/10 Frank Tufaro More










