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Lindsay Volkswagen of Dulles
Sterling, VA
1,628 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,628 reviews
February 04, 2017
Amazing Experience! Mariya made the car buying experience amazing. From beginning to end she explained everything the Jetta had to offer, from the sunroof to the turbo to Mariya made the car buying experience amazing. From beginning to end she explained everything the Jetta had to offer, from the sunroof to the turbo to making sure I understood how to work the apple car play in the radio. You could tell is very passionate about her job and loves being there. She focused all her time to my needs in finding the right car for myself. This is my fourth car buying experience and thankfully this is the best one ever. If your in need of a great car, get to this dealership and ask for Mariya. Laura Salcedo was also involved in going over the loan process and choosing the right warrenty for the vehicle, she was also very nice and easy to work with. Dealing with both Mariya and Laura made this a great time :) More
by eng513ine
Employees Worked With
Laura Salcedo, Mariya Dimitrova
February 04, 2017
Excellent purchase experience with Josh Pidek Once I selected my next car as a 2017 GTI I did an online search the color/options I wanted within 300 miles of me and contacted a few dealers that ha Once I selected my next car as a 2017 GTI I did an online search the color/options I wanted within 300 miles of me and contacted a few dealers that had an exact match. Josh Pidek of LindsayVW not only replied quickly to my inquiry but his price was very competitive right off the bat. There were no back and forth games, hidden costs or anything of that nature. Within a few days I decided to go with LindsayVW and planned my trip down 300 miles to get the car. A little nervous at first because things were going too well with Josh and I was thinking that by the time I arrived something would change, that was not the case. Even when I asked about changing to a different trim of the car he happily pulled up the other one in the delivery area so I could do a side by side comparison with no pressure of which one to pick or rushing me. I picked the one I wanted and then Josh went over every feature of the car, he was extremely knowledgeable and was able to explain features in a friendly yet professional way. Then I proceeded to the finance manager Larry, who was also excellent. He did not try to sell me anything I didn't need, he actually asked what I may be interested in first, listened and then offered to me only things I wanted with fair prices but again no pressure to purchase. I felt that I was able to make an informed decision rather than convinced I had to buy the extra services. I ended up purchasing a warranty and service plan which I was again very happy about. Lastly I will say Josh and Larry were a pleasure to talk with throughout the process, very friendly and it was clear they loved VWs, they didn't just sell them. It was a good testament in itself and I enjoyed the conversations with them during the process. Overall I couldn't have been happier with the service I received. I was treated very well, they were very professional, knowledgeable and they turned a process that is normally a pain into an enjoyable and painless one. I did end up driving 600 miles round trip in one day to get the car and it was well worth it over going to one of the more local dealers. I highly recommend them to any purchaser and it is worth the trip for what they have to offer. More
by ChrisM725
Employees Worked With
Larry Schiro, Joshua Pidek
February 03, 2017
Raj and Lindsay VW are awesome! Went in to browse their used car inventory. I was met by Raj in the parking lot who encouraged us to come inside to look so we didn't freeze to death. Went in to browse their used car inventory. I was met by Raj in the parking lot who encouraged us to come inside to look so we didn't freeze to death. He spent the next few hours with us comparing cars until we were the last customers in the building. It was refreshing to have someone treat you like a human being instead of just another sale. He really listened to what was important to me instead of just trying to tell me what I wanted to hear. We ended up back at Lindsay VW after trying a few other places only to find a few of the cars we had previously looked at were sold. Raj really went above and beyond to help us find some more cars all over again. I honestly ended up with way nicer a car then I thought I could afford. He was respectful, patient, and very knowledgeable. If you're in the market for a new/used car, I can't recommend Raj and Lindsay VW enough. More
by tdaid
Employees Worked With
Brian Thomas, Raj Mishra
February 03, 2017
Used Chevy Silverado Got a great deal on a nice used Silverado from these guys. Polite, professional and rapid service from Sales Representative Bob Derby clear thru to fi Got a great deal on a nice used Silverado from these guys. Polite, professional and rapid service from Sales Representative Bob Derby clear thru to financing. Will surely buy from again and refer others their way. More
by Manassas Home Improvement Inc
Employees Worked With
Bob Derby, Brian Thomas, Clinton Kliegel
January 31, 2017
Poor Service Experience, Last visit! I own a 2008 Rabbit that I bought from another dealership in MD but live in VA. I've had two other bad service department experiences at Lindsay which I own a 2008 Rabbit that I bought from another dealership in MD but live in VA. I've had two other bad service department experiences at Lindsay which lead me to start going to another dealership service department but due to convenience I decided to bring my car back to Lindsay for this year's VA Emission and Safety checks. My wife was called by the service department and was told that the total cost would be $1900 however, the individual amounts did not equal $1900. When I called and spoke with the service department rep he told me another price and that he would work on the price for me. When I went to pick the car up 4 days later the amount for one of the items (throttle reset) was approx. $40 higher than what he told me over the phone. When I mention that, he walked away and a few minutes later came back with a different final bill. I was annoyed but decided to pay the almost $1700 for my car and get on with the rest of my day due to other plans. That evening we got in car after it sat for about 6 hours and the check engine light came on again. We drove straight to the dealership but the service department was closed. We called and were told by the operator that a service manager was still there but when we were transferred we got another gentleman who said no managers were available but he took a message for the manager to call us back and as of writing this review NO manager has ever called us back. We dropped the car off the following day and were told we would have to wait until Monday for someone to take a look at the car until another service department rep stepped up and suggested that it might just be a lose wire from the previous service and had someone take a look. After waiting for about 10 mins we were told that it was the same problem that was fixed just a few days earlier. Having other plans we decided to leave the car and were told that we would be called on Monday. My Wife waited all day for the call and no one from the dealership called all day so she decided to call at 4:30 and had to leave a message and wait for the service department rep to call her back. When she was finally called back the rep told her that the same item was not working and that they could clean it for around $120 and if that didn't work, that it would need to be replaced and the cost for that would be around $700 but they won't know until cleaning the part first. He then mentioned a new problem that would cost around $500 but said if it were his car he wouldn't take care of it at this time. We have been jerked around now four times by this service department’s obvious lack of respect for us and will never purchase a car from this dealership nor take our car here again for service. I would rather drive the 50 miles to the dealership the car was purchased from that values my business than Lindsay. More
by Uma@2012
Employees Worked With
Not sure the reps last name, but his First name is Matt.
January 27, 2017
Excellent experience! Working with Raj to buy a new GTI was a pleasure. He was attentive, honest, and helpful. He made the process fast and easy. He is knowledgeable and wa Working with Raj to buy a new GTI was a pleasure. He was attentive, honest, and helpful. He made the process fast and easy. He is knowledgeable and wants you to make informed decisions. Once we were done, he even showed us how to use Apple Car Play. I talked to many salespeople and Raj was by far the best to work with. More
by HappyCustomer
Employees Worked With
Brian Thomas, Raj Mishra
January 26, 2017
GREAT Experience with Lindsay VW! My experience with Lindsay VW of Dulles has been absolutely OUTSTANDING! My salesman Alfonso Monteverde is knowledgeable, kind, thorough and detailed My experience with Lindsay VW of Dulles has been absolutely OUTSTANDING! My salesman Alfonso Monteverde is knowledgeable, kind, thorough and detailed. I had an appointment when I came in to purchase my new vehicle and arrived a few minutes early. Alfonso was there ahead of schedule and answered every question I had. He searched the inventory to find exactly what I wanted and made me feel like a real VIP. When we got to the finance team, they were courteous and forthcoming. There were no surprises, no gotchas, no games. I walked away with the car that is perfect for me! The service team was great both the night I got the car and when I stopped in to ask a question. They even washed the my new ride after several days of rain! I love Lindsay VW and hope to be a return customer in the future! More
by Jeanine Arnett
Employees Worked With
Alfonso Monteverde, Glenn Rumingan, Brian Thomas
January 25, 2017
Excellent care from Sri Krothapalli Sri worked a minor miracle for us dealing with us in finding the car that *exactly* matched my daughter's requirements. We came back for another car f Sri worked a minor miracle for us dealing with us in finding the car that *exactly* matched my daughter's requirements. We came back for another car for her brother shortly thereafter! Sri dealt with both deals efficiently and very politely. V happy to recommend. More
by sd69
Employees Worked With
Sridhar Krothapalli
January 22, 2017
Linsdey VW Is an amazing place. With amazing people. My very first New Car. I got a 2017 VW Jetta and it was the best experience of my life. Thanks To Bob who was so helpful and went above and beyond to My very first New Car. I got a 2017 VW Jetta and it was the best experience of my life. Thanks To Bob who was so helpful and went above and beyond to help me and make sure i was happy. The friendliness of the dealer5was awesome everyone was so nice amd helpful. I will recommend this dealership to all of my family and friends. More
by Tina Cochran
Employees Worked With
Bob Derby, Laura Salcedo
January 21, 2017
Made my experience very easy! I live in SC so buying a car from VA that I had never test drove or actually seen in person normally would seem a bit sketchy. However, this dealershi I live in SC so buying a car from VA that I had never test drove or actually seen in person normally would seem a bit sketchy. However, this dealership made my experience run very smoothly and were very happy to help with any questions or concerns I had. Joe and Blake made this a very easy experience. When I received the car from the transportation company I was thrilled at how perfect it was. It was in better condition than I ever expected. They are a great dealership! More
by BreanaW
Employees Worked With
Blake Curtis, Joe Borak
