
Lindsay Volkswagen of Dulles
Sterling, VA
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Great experience! Thank you! My total experience at Lindsay was great. I came in with some rather unusual circumstances and challenges and the entire team was speedy, respectful My total experience at Lindsay was great. I came in with some rather unusual circumstances and challenges and the entire team was speedy, respectful and very collaborative. Joshua was wonderful in lining up the people we needed to make our car a reality. He answered my initial email within minutes and followed up with the same speed. His professionalism was evident throughout the process from initial contact to turning over the keys. I could not have been happier. I will definitely return for future car needs! More
Lindsay, you are awesome! Thank you so much!!!!!!!! I just traded in my 2013 Beetle for a 2016 Beetle 1.8T SEL to get into an updated car before my military retirement. I love it and all of the safety I just traded in my 2013 Beetle for a 2016 Beetle 1.8T SEL to get into an updated car before my military retirement. I love it and all of the safety features that I did not have in my last car! I have made several vehicle purchases in my life. I have to say up front that this is THE BEST DEALERSHIP AND SALESMAN THAT I HAVE PURCHASED FROM!! I was not planning on buying my second VW Beetle yet. I was searching around for a purchase in the next six months. After seeing how fast Beetles are going right now, I started some serious shopping to not miss out on the one that I want and dealt with about 5 different dealerships between 3 states. After trying to get dealers to price match, to include my local dealer who I bought from the last time, Lindsay’s initial quote and their customer service beat all of the 5 dealers. I was not going to purchase right now because I am disabled for a few more weeks, but they gave me an awesome deal and also assisted me in making the deal happen while I was unable to drive. Once the car was delivered, my salesman, Simon Chu, took lots of time with no rush to help me set everything up in my car and connecting the aps with my phone. He was very thorough. Also, I had great service from my salesman and a couple of the sales managers who took interest in making the trade and sale seamless and effortless from the start and after the sale. Simon was available to answer all questions that I had after the purchase and went above and beyond to assist me. I live in North Carolina, about 6 hours away from Lindsay. They definitely have me as a return customer when I am ready for my next purchase and my highest recommendation for my friends who live in the MD/VA area. I can’t thank you enough for what you did for me Lindsay! More
Best car buying experience I have ever had. I have purchased many cars over the years, and have always dreaded the thought of being in the dealership. There online chat actually saved a lot of I have purchased many cars over the years, and have always dreaded the thought of being in the dealership. There online chat actually saved a lot of time. Joshua actually asked what my intentions were, and what exactly I was looking for. When I arrived at the dealership he had the vehicle waiting. He didn't try to lock me into anything and gave me an opportunity to look over the vehicle. Upon deciding on going ahead with the purchase he started the paperwork which I came back the next day to complete. Larry Schiro was the Finance Specialist I worked with, and he was prepared, didn't push and made the transaction as quick as possible. Would definitely recommend this team to anyone looking to purchase a vehicle. More
Best Dealer in the area I been wanting a GTI Volkswagen for the longest time. I saw online that they had multiple GTI in my price range. On a Saturdayaround 5:30pm I told my I been wanting a GTI Volkswagen for the longest time. I saw online that they had multiple GTI in my price range. On a Saturdayaround 5:30pm I told my boyfriend I wanted to go to the dealer not knowing the time they close. I didn't want to make an impulsive decision. I just wanted to see the car. Well Simon Chu changed my mind. He made me feel comfortable and I did not feel rushed. Even if they were closing very soon, I still had the whole shopping experience. I test drive the car fell in love with it. Simon stay with us thru the closing procedure. Made sure everything was flawless. By the time it was done, it was past closing time. Simon still help me set up my phone to the Bluetooth of the car. He was great in everything. More
Easiest and most pleasant buying experience ever Josh provided us with an extremely pleasant buying experience. Judging by the questions he asks he listens to the buyer very intently to truly help us Josh provided us with an extremely pleasant buying experience. Judging by the questions he asks he listens to the buyer very intently to truly help us find the right car. Since this car was for my son, who is a VW enthusiast, Josh was able to connect with him in a way that made my son very comfortable with what he was about to buy. I would highly recommend contacting Josh if are considering a VW--Josh knows his product very well and lives it as a true VW enthusiast himself. this is our second VW from Lindsay VW and we will be back for more when its time for the next VW. Josh is a very personable and honest man. I also wanted to mention Larry Schiro in the finance office. In all my car buying experiences, this is where deals always seems to fall apart. Larry also made this part very pleasant and fast! No pressure but helped me to understand the products offered to protect our purchase. More
If you need a VW, see Joshua Jay at Lindsay Joshua was an incredible professional -- I was so skeptical about even working with someone at a car dealership, assuming they would all try to take a Joshua was an incredible professional -- I was so skeptical about even working with someone at a car dealership, assuming they would all try to take advantage of my level of knowledge and of the fact that it was my first time purchasing a car. Joshua put all my fears to rest immediately -- he was listening and asking me questions, responding to my questions honestly and showing me different options and scenarios. I would recommend purchasing a VW at Lindsay any day, and specifically from Joshua Jay! More
Very Attentive, Non Aggressive, Knowledgeable, Friendly Joshua Jay was truly awesome! From the moment I emailed him about a gorgeous, iron gray, 2013 Volkswagen CC Series Sports Lux Edition ,! He was quick Joshua Jay was truly awesome! From the moment I emailed him about a gorgeous, iron gray, 2013 Volkswagen CC Series Sports Lux Edition ,! He was quick to respond, kind, non pushy(Which I hate) and acted like he wasn't desperate for a sale! But was genuinely concerned with my needs as a buyer..He made sure I had all the paperwork in order.He was thorough in his explanation of the car, and every single detail about the car.Honestly, I never thought I would buy anything other then a Toyota, as that has always been my brand of car.But thankfully my friend wanted to go look at the new Touregs. I have to say, I am a huge fan of Volkswagen now! I really love my car! And I am so thankful that of all the salespeople I could have had respond to me online, that is was Joshua! He is professional, courteous, patient, experienced, and overall a decent guy! I will most definitely come back to him when I am ready for my next new car! More
Outstanding Service Beyond Human Imagination I would like to extend my sincere appreciation to the Management of Lindsay VW of Dulles for the outstanding service by your superb employee – Joshua I would like to extend my sincere appreciation to the Management of Lindsay VW of Dulles for the outstanding service by your superb employee – Joshua Jay. He went beyond their call-of-duty to take care of our purchase of a 2016 Jetta for our daughter. Joshua deserve Commendations for his work ethics, honesty, superior professionalism, and dedication to complete customer satisfaction. His commitment far exceeded our expectations. Thank you for your continued commitment to maintaining such high standards for service at your dealership. We have priced the 2016 Jetta from several area dealerships. But, Joshua Jay gave me a price where I dd not have to waste my time to negotiate. Thank you Joshua for a job well done. I can guarantee to refer your name to all of my friends. More
Wonderful experience thanks to Joshua Jay and the team! Last year I decided to visit Lindsay VW to get some information on the soon-to-be-released Golf R. I had owned a number of VW products in the past an Last year I decided to visit Lindsay VW to get some information on the soon-to-be-released Golf R. I had owned a number of VW products in the past and was interested in joining the family again. The Golf R was to be a daily-use vehicle for me, and I was interested in learning more. Upon pulling into the dealership, Joshua Jay greeted me in the parking lot and took a good amount of time to discuss the vehicle with me, as we chatted in the parking lot. We moved to his office and reviewed some additional information. I felt extremely comfortable and informed upon leaving the dealership and planned on staying in touch. Eventually I placed an order with Joshua for the vehicle, and he kept in constant contact with me regarding the status of my allocation. As cars came in, he would be very proactive in reaching out and following up. I had some concerns regarding some of the diesel news that broke and he put those worries to bed as well. Once a suitable car came in, Joshua made the final purchasing and delivery process as smooth as I've ever experienced. I was also able to have a great discussion with the rest of the team (names escape me, please follow up with Joshua) from the finance and service departments in addition to management. You guys have a great team there, and it really shows from the customer point of view. It feels good to have local support from such a professional operation and the personal service that a contact like him can provide. I look forward to staying in touch over the years and would highly recommend anyone I know who is interested in purchasing a VW to reach out to Joshua. His professionalism, knowledge of the products and ability to make a customer feel comfortable and welcome is something in short supply. Please shake his hand when you get a chance, as it is well deserved. More
Professional and Friendly I went in to purchase a certain vehicle, but when I got there that vehicle was already sold. So I test drove another one and started talking to a repr I went in to purchase a certain vehicle, but when I got there that vehicle was already sold. So I test drove another one and started talking to a representative. The amount of time I spent there was well worth it. The representative and the manager along side the finance department made things so easy and accommodating. Everyone was friendly and professional. And they made sure to assist me in every way possible. More