
Lindsay Volkswagen of Dulles
Sterling, VA
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My New Car!!! Bob Derby, what can I say but he is terrific. He started with me from the beginning of my car search, helped me explore every option I had and answer Bob Derby, what can I say but he is terrific. He started with me from the beginning of my car search, helped me explore every option I had and answered every question. In the end I feel confident in the car, the dealer and the dealership and if I ever decide to purchase another car or someone I know is I will tell them to come to Lindsay VW and ask for Bob. Thank you for making this car a reality and the red carpet treatment! More
Excellent Simon was patient, helpful, kind, and understanding. He found the car I was looking for in a very quick time. Laura was personable, friendly and h Simon was patient, helpful, kind, and understanding. He found the car I was looking for in a very quick time. Laura was personable, friendly and helpful. I love my car! More
Great experience! Christina was quick to respond to me email, text, & phone inquiries prior to my visit. She inspected the vehicle I showed up to purchase prior to me a Christina was quick to respond to me email, text, & phone inquiries prior to my visit. She inspected the vehicle I showed up to purchase prior to me arriving and noticed some imperfections but had already worked out a solution with her manager by the time I arrived. The visit took longer than I expected but when I got home I was glad she had taken the time to review every feature of my new car. Thanks for making it easy! More
The best car buying experience ever I usually don't take the time to write reviews, but my experience at this particular dealership was so far above anything else that I felt it necessar I usually don't take the time to write reviews, but my experience at this particular dealership was so far above anything else that I felt it necessary. First of all, I had never bought a car before and so I was unaware of how frustrating and stressful the process could be: I was stood up by one private owner who sold the car right under me; I was given the wrong price (much higher than advertised online) by another VW dealer; and lastly, I called ahead at another dealer to see a VW they had, and then when I drove 45 minutes out to see it they said that I couldn't because it was in the shop. In short, I had given up on having a positive car-buying experience. But then, when I found a GTI for sale at Lindsay VW, I was absolutely astonished at how incredibly good every part of my car-buying process was with them. When I arrived in search of a certified pre-owned VW, I was led to Kaela Kalkhoff in sales, who is truly the most kind and helpful sales person I had ever met. She was more than happy to make sure every part of my process was the best that it could be, and when I finally decided to make my purchase (which was a huge deal since I had spent more than 2 months looking for a car), I gave her an offer that I felt was fair for the car, and instead of simply denying it and sticking to their original price—which is what other dealerships always do—she and her manager, Blake Curtis, amazingly met me at almost exactly my offer. I couldn't believe it when they gave me the price, and I have been so happy with my purchase ever since. And beyond that, even after I purchased the car and took it home, I called Kaela to inform her that the wheel alignment was slightly off, and she immediately made the time to get me an appointment and make sure that everything was perfect for me. I had read so many reviews beforehand of other dealerships from people complaining that they were abandoned the second they bought their car, but Kaela and Lindsay VW have met every one of my needs with the utmost care and kindness. I am so thankful that I ended up at Lindsay VW to buy my car because they have truly changed what I ever thought a car dealership could be. I highly, highly recommend that anyone in search of a car come to them because Kaela and Blake and everyone there will make sure that your process, too, is better than you have ever had before. More
great! Simon was patient and understanding of my needs he answered all my questions great service as well very helpful and kind i love the car! couldn't Simon was patient and understanding of my needs he answered all my questions great service as well very helpful and kind i love the car! couldn't have asked for anything better More
Best I have ever had! I recently purchased a Golf Sport Wagon TDI and my experience was beyond anything I have had with other dealerships. I called Mike Palumbo about my in I recently purchased a Golf Sport Wagon TDI and my experience was beyond anything I have had with other dealerships. I called Mike Palumbo about my interest the Sport Wagon and he was beyond accommodating to my needs and listened to everything I had to say. Everyone in the dealership was helpful and made the ease of purchasing very comfortable. I began my search with other VW dealerships and even though this dealership is much further for me, they blow the other dealers out of the water. I almost gave up on purchasing the VW because of another dealership, but Lindsay VW acted as the flagship dealership for this area. If you leave in the DMV it is worth taking the time to go to Lindsay VW. Everyone there was honest, nice, and understanding to my as an individual. More
Yet another great experience and purchase Sri helped us, and you should definitely stop by and ask for him specifically to help you if you're in the market for a new Volkswagen. He's a thought Sri helped us, and you should definitely stop by and ask for him specifically to help you if you're in the market for a new Volkswagen. He's a thoughtful, deliberate, and knowledgeable guy and I can't imagine anyone I'd be more happy to work with. Aside from all this, we're repeat buyers at Lindsay VW for a reason and we know several others who are as well. Don't make the mistake of running all over the place to get the service and experience you deserve. Head over to Lindsay and see Sri now and make it easy on yourself. More
Great Experience - Super Helpful Staff Great car buying experience. Kaela was great to work with, answered all my questions - no pressure, no issues - just interested in finding the right Great car buying experience. Kaela was great to work with, answered all my questions - no pressure, no issues - just interested in finding the right vehicle for me. When the car I liked had a strange AC vent piece missing, she went out of her way to find a replacement for me - even to the point of planning to take it off of her personal car to make sure I was taken care of!!! Thankfully she was able to scrounge it elsewhere....but that is customer service at its best. The other staff was very easy to work with. Negotiated a great price without haggling, and was taken care of every step of the way. (Blake was awesome too) More
Knowledgeable & Professional In all of my years of buying automobiles, I have grown tired of the "back and forth" barrage of trips to "talk to my sales manager" when purchasing an In all of my years of buying automobiles, I have grown tired of the "back and forth" barrage of trips to "talk to my sales manager" when purchasing an new car. My experience with Lindsay and Josh was anything but the "old routine" of back and forth. Josh answered my call to the dealership, answered all my questions, no pressure, no hassle, no "will call you back" and gave me an excellent "out the door" price. Having been in the business world before retirement, I understand that every business has to make a profit, but I certainly don't want to be the target of ALL their profit. The Lindsay team seems to understand that - my price was competitive and reasonable. Josh was attentive to my requests, very knowledgeable of the Volkswagen product, well-spoken, courteous, and very much the professional. I was impressed with the efficiency in the preparation of the vehicle delivery. Josh and Brian had their paperwork prepared and presented it in an understandable and orderly manner. Our buying experience took total of about one hour. Then, Josh spent about and hour explaining the features of our new car and demonstrating how to take advantage of the various features. Josh, my wife (Janie) was impressed - thank you! My hat's off to a great team of professionals - wonderful buying experience! Ed Smith Chesapeake, VA More
Kawah Wahidi I walked into the VW dealership terrified of the car buying process. That was until Kawah Wahidi made my dreams come true. Kawah walked me through the I walked into the VW dealership terrified of the car buying process. That was until Kawah Wahidi made my dreams come true. Kawah walked me through the car buying process and had me in a beautiful Golf R the same day. The best part about working with Kawah is that he makes you feel like a friend before a customer. We even provided curly fries while going over options. Kawah is a top notch guy and I will definitely be purchasing my next car from him. More