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Lindsay Volvo Cars of Alexandria - Service Center
Alexandria, VA
129 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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129 Reviews of Lindsay Volvo Cars of Alexandria - Service Center
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July 01, 2019
Service Department The Service manager went above and beyond to accommodate me in scheduling an appointment! Craig my service consultant is the reason I still drive a Vo The Service manager went above and beyond to accommodate me in scheduling an appointment! Craig my service consultant is the reason I still drive a Volvo! He came from my former dealership! He is professional and knows vehicles! I couldn’t ask for anything more! More
by Xc
Employees Worked With
Craig Izes
Helpful June 26, 2019
Prices are way out of wack We have used Lindsay a couple of times. They are way overpriced compared to others who do the same thing. Simple example. Oil change at Don Beyer V We have used Lindsay a couple of times. They are way overpriced compared to others who do the same thing. Simple example. Oil change at Don Beyer Volvo - $99 - sometimes $89 with coupon. Oil change at Lindsay - $130 something. We asked the simple question if they would match prices and their answer was we do not match prices. Our answer - we will go to Don Beyer even if it is a little out of the way. More
by pricesensitiveshopper
Employees Worked With
we do not know who was the person who said no to price matching, but it was someone in service
June 06, 2019
Service was great! Tim in service was great. Very attentive and helpful. Check in and check out was very quick. I really appreciate that. Definitely recommend this deale Tim in service was great. Very attentive and helpful. Check in and check out was very quick. I really appreciate that. Definitely recommend this dealership. More
by ddickie03
Employees Worked With
Tim Brown
May 21, 2019
Terrific Service Service was easy to schedule, and no waiting at drop off. Service itself was done well, and my car thanks you. Especially appreciate the car wash. Service was easy to schedule, and no waiting at drop off. Service itself was done well, and my car thanks you. Especially appreciate the car wash. More
by Adoyle
Employees Worked With
Tim Brown
May 21, 2019
82,500 mi. Service Made an appt. to leave my car for service while I was out of town. Service manager, Craig, called me to let me know what they had found and to get app Made an appt. to leave my car for service while I was out of town. Service manager, Craig, called me to let me know what they had found and to get approval to do the repairs. Car was ready when I returned. More
by Rocky
Employees Worked With
Craig Izes
May 20, 2019
We love it at Lindsay! Craig kept me posted on the progress of the repair and went above and beyond to get the work covered for me. Highly recommend them! Craig kept me posted on the progress of the repair and went above and beyond to get the work covered for me. Highly recommend them! More
by Heather S.
Employees Worked With
Craig Izes
May 17, 2019
Good job The recall work was done. I waited and the wait area was comfortable. Craig reviewed the work for me. All was satisfactory for me. End. The recall work was done. I waited and the wait area was comfortable. Craig reviewed the work for me. All was satisfactory for me. End. More
by No way
Employees Worked With
Craig, Craig Izes
May 16, 2019
Great customer service I received excellent customer service at this dealer. Everyone was very friendly. Tim explained what was going on with my car. Will definitely come ba I received excellent customer service at this dealer. Everyone was very friendly. Tim explained what was going on with my car. Will definitely come back More
by Don
Employees Worked With
N/A, Tim Brown
May 11, 2019
Volvo V70 XC cross Country Service Advisor Tim Brown displayed great customer service with his communication with various updates while having my cars diagnostic performed. Car Service Advisor Tim Brown displayed great customer service with his communication with various updates while having my cars diagnostic performed. Carlin Campbell was also a great help and displayed outstanding professionalism. More
by Moe
Employees Worked With
Caylin Campbell, Tim Brown
May 09, 2019
Service Work Just want to thank Craig for being clear on what the maintenance/service schedule entails up front. We have been a loyal Volvo customer for about 15 y Just want to thank Craig for being clear on what the maintenance/service schedule entails up front. We have been a loyal Volvo customer for about 15 years now and we have followed Craig because of his excellent customer service. More
by JS
Employees Worked With
Craig Izes
