Lipton Toyota

Excelente atención de parte de Alex Matos. Buena comunicación y muy responsable en todo momento Buena comunicación y muy responsable en todo momento More

Lipton Toyota has outstanding service from sales to service! I will drive the 40 minutes to Lipton for service! The outsidee greeter,Pierre to Hunter’s clear explanation with regards to my service - service! I will drive the 40 minutes to Lipton for service! The outsidee greeter,Pierre to Hunter’s clear explanation with regards to my service - I could not have received better service . Lipton Toyota is way above the rest in overall excellence! Thank you! Esther H. More

Aside from a slight miscommunication, the service was top shelf. Alex explained that the code that was diagnosed by another source was not the actual repair. The source of the code issue was actually the b shelf. Alex explained that the code that was diagnosed by another source was not the actual repair. The source of the code issue was actually the battery which was much less of a cost than the diagnosed source by the other party. Alex restored my faith in car dealership service centers. He explained why that code came up as it pertained to the battery. Made a lot of sense. Give that man a cigar - or at least a raise. More

Bob is a great service rep. He knows his stuff is very helpful and communicates extremely well He knows his stuff is very helpful and communicates extremely well More

Lipton Toyota always solves my auto problems. Alex Matos is attentive and responsive. I feel that he cares about his customers. Alex Matos is attentive and responsive. I feel that he cares about his customers. More

Everyone is helpful and pleasant from checking in till pick up. Lipton is the one for me. pick up. Lipton is the one for me. More

Very pleasant! My salesman didn’t come to play. He delivered exactly what I wanted! My salesman didn’t come to play. He delivered exactly what I wanted! More

Reliable, courteous and trustworthy-I have been going only to Lipton for the last 22 years! only to Lipton for the last 22 years! More

Everyone was friendly: from the greeters, to the service advisor, to the shuttle driver and cashier. advisor, to the shuttle driver and cashier. More

The worst and unprofessional dealership service department I’ve ever experienced. When you bring your car to the dealership and you pay certified Toyota mechanics $150 an hour you expect the most o department I’ve ever experienced. When you bring your car to the dealership and you pay certified Toyota mechanics $150 an hour you expect the most out of your service department. My service rep tried to pull a switch and bait on a lifetime battery. When I asked for the invoice before I returned the battery was $100 more than quoted. I asked my rep to put my working battery back in as it was still good. He called me and said my truck was ready when I got there it took over 30 minutes for someone to the drive my truck to me. I was told my battery was dead, and he had to jump it, of course my battery was fine when I left it there. I asked for them to open the hood so I could review the battery and make sure it was mine that was put back in. They had put in an old used dead Toyota battery from someone else instead of the one that was originally in my truck. I even told my rep if he needed to know what battery was mine I had the brand and the serial number he did not respond so I figured everything was cool. The next week I had my battery checked at O’Reillys just to make sure it was good and O’Reillys pointed out that they never even secured my metal battery bracket onto my old battery. So I’d been driving around for a week with a piece of metal sitting on My battery in my engine compartment.. that could’ve been a nightmare if it fell into my fan or engine. They also did not put back together another part of my interior of the car that they check the steering vibration. They just left it sitting on my passenger seat, and they broke the clips to the part they took off.. when I went back to show my rep the battery bracket when I walked in, he turned to his associate and said I’m going to lunch didn’t even look at me and left. I returned another week later to have them check the serpentine belt they replaced as it was making a chirping noise. When I went to my rep he looked at me and said I no longer want to be associated with your account, when I asked who will be associated my account, he said, I don’t know you figure it out.. at that point I went to the service manager and he said that it is my service reps option to choose who he wants to work with ? He didn’t like the fact that I got upset and raised my voice when all of this occurred I guess. unbelievable like I should’ve been smiling and padding him on the back? Horrible Service, horrible treatment . They will no longer get my business. More